Xbox One Ships Early, Microsoft Bans It

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Andy Chalk

One Flag, One Fleet, One Cat
Nov 12, 2002
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Xbox One Ships Early, Microsoft Bans It

Microsoft says a customer who received his Xbox One console early and was subsequently banned from Xbox Live for TOS violations will not face permanent exile.

[tweet t=https://twitter.com/Moonlightswami/status/398973353765007360]​
In some ways, the Twitter user Moonlightswami is a very lucky fellow. Thanks to a screwup somewhere along the line at Target, he received his Xbox One console yesterday, a full two weeks before it's supposed to be released. He posted pictures of the console, the controller, the power brick and the packaging with his receipt attached to prove the veracity of his claim, as well as details about the size of the initial update, install sizes of various games and such little tidbits as Call of Duty: Ghosts coming with only one disc and no separate installation disc.

What happened next will likely come as no great surprise: Microsoft banned the console. Fortunately for Moonlightswami, his account wasn't banned, as he was still able to access it on his Xbox 360, but his Xbox One was left unable to go online. He seemed to take it well, urging his followers not to "cost yourselves a great experience" out of anger with Microsoft's reaction to his early access, but he also made it clear that he wasn't going to just roll over and accept punishment for something that clearly wasn't his fault.

But now it appears that a happy, or at least relatively conflict-free, ending is in the offing. Microsoft's Larry Hryb, aka Major Nelson, took to Twitter [https://twitter.com/majornelson/statuses/399199703192973313] to state that the ban will not be permanent, and then expanded on that statement slightly on NeoGAF. "I reached out to him and I'll get this sorted out," the Major wrote. "His console will not be permabanned that is for sure."

But a banned console isn't the only headache that @Moonlightswami has to deal with because of this. An unboxing copyright strike [http://www.youtube.com/watch?v=gpGVjtimaOM&feature=youtu.be&a]" against his account. Three copyright strikes results in account suspension and removal of all posted videos, but even just one can lead to a loss of access to various YouTube features. Microsoft hasn't said yet whether it will retract the claim or not.

Sources: GameInformer [https://twitter.com/Moonlightswami]

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Phrozenflame500

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Dec 26, 2012
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rhizhim said:
you just have a 500$ console that can magically be turned into a brick at any time for stupid reasons.
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.

Also, to borrow a point that a lot of people brought up in the NeoGAF thread, it's funny Microsoft banned him because he pretty much brought positive PR to Microsoft by disproving a lot of the pre-release rumours that were going around.

I guess this comes back to the point in the latest Jimquisition that if people were less pretentiously vague about everything they would have much less shit to deal with.
 

Xan Krieger

Completely insane
Feb 11, 2009
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I would say they should just ban it till release date, not his fault that Target derped. Glad Microsoft aren't being overly dickish about this, maybe they've learned from previous mistakes.
 

Vaccine

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Feb 13, 2010
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So, wait, he got an Xbone 2 weeks early and decided it'd be a good idea to hook it up to the internet and let Microsoft see what he's doing with it?

.........is there some new breed of special I haven't been informed of?
 

loa

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Jan 28, 2012
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Banned = bricked console?
What in the unholy name of fuck...

Phrozenflame500 said:
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.
The article says it turned into a "very expensive doorstop".
Doorstops -no matter how expensive- don't play singleplayer games.
 

Mike000

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Nov 22, 2007
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Vaccine said:
So, wait, he got an Xbone 2 weeks early and decided it'd be a good idea to hook it up to the internet and let Microsoft see what he's doing with it?

.........is there some new breed of special I haven't been informed of?
You have to connect it to patch out all the "features" that they announced back at E3.
 

Costia

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Jul 3, 2011
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I don't get it.
What part of an unboxing video is copyrighted material that belongs to microsoft?
 

JarinArenos

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Jan 31, 2012
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Xan Krieger said:
I would say they should just ban it till release date, not his fault that Target derped. Glad Microsoft aren't being overly dickish about this, maybe they've learned from previous mistakes.
I'll wait until we see whether they undo the ban and the copyright claim at actual release. Leaving either in place counts as pretty damn "overly dickish" to my eyes.
 

Shoggoth2588

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Aug 31, 2009
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I can see Microsoft banning the console as soon as the thing connected to the net. I'm sure Microsoft will unblock the guy once the release date has come and gone so if anything he's been essentially grounded by Microsoft. I don't know if his youtube account will be salvageable though...he may have to start a new one or go elsewhere.

Either way, he was an idiot for posting pictures and videos but he was screwed the moment he put that thing online for the update.
 

Phrozenflame500

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Dec 26, 2012
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rhizhim said:
i was considering that you have to sign onto their servers once a day or so and this might affect you more than you can imagine with such a ban,


plus didnt the xbox need a day one patch?
Microsoft pulled a xBox 180 (hehehehe) on the mandatory sign ins a while ago, now it's fully possible to keep the console offline indefinitely.

And while it's true the xBone needs a 500mb day-one patch, the patch is already live for some reason.
 

loa

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Jan 28, 2012
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Costia said:
I don't get it.
What part of an unboxing video is copyrighted material that belongs to microsoft?
None, youtube just has an automated multi-purpose "take down" button for large companies.
They can basically do whatever.
 

Phrozenflame500

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Dec 26, 2012
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loa said:
The article says it turned into a "very expensive doorstop".
Doorstops -no matter how expensive- don't play singleplayer games.
<a href=https://support.xbox.com/en-US/xbox-360/errors/error-code-c000-003c>The article is wrong, banned consoles can still play offline games, albeit the disk is required.

The guy posted pictures of Call of Duty: Ghosts on his Twitter, he's obviously playing it.
 

Phrozenflame500

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Dec 26, 2012
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Kalezian said:
A game that was released for the PS3, 360 and coming to next gen console being played?

SOMEONE CALL THE INQUISITION, WE GOTS SOME HERESY OVER HERE!
<a href=http://gyazo.com/d6922812773bf778d7bd9c1a307969d9.png>Screenshot with X1 interface in view.

There are some more comparisons w/screenshots <a href=http://www.neogaf.com/forum/showthread.php?t=711880>here.
 

Eve Charm

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Aug 10, 2011
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Phrozenflame500 said:
rhizhim said:
you just have a 500$ console that can magically be turned into a brick at any time for stupid reasons.
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.
Actually if you can't download the Day one patch, you can't play your purchased single-player games. Messed up MS.
 

synobal

New member
Jun 8, 2011
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Phrozenflame500 said:
rhizhim said:
you just have a 500$ console that can magically be turned into a brick at any time for stupid reasons.
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.

Also, to borrow a point that a lot of people brought up in the NeoGAF thread, it's funny Microsoft banned him because he pretty much brought positive PR to Microsoft by disproving a lot of the pre-release rumours that were going around.

I guess this comes back to the point in the latest Jimquisition that if people were less pretentiously vague about everything they would have much less shit to deal with.
You know it makes me kinda curious about what sort of power microsoft has over Let's plays and stuff made via the Xbox One and it's twitch streaming/youtube posting capabilities.

Since you make your let plays, via the xbone now, can microsoft take one down by claiming ownership if it is being critical of a game they want to succeed?
 

Evil Smurf

Admin of Catoholics Anonymous
Nov 11, 2011
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This is why I'd rather spend $500 on PC hardware, NVIDIA or AMD for example won't not pull a dick move like this on a customer.
Microsoft would not know good customer service if it gave them a free blow job with a lap dance.
 

Andy Chalk

One Flag, One Fleet, One Cat
Nov 12, 2002
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I've changed the wording of the post to state simply that the console cannot currently go online, which will hopefully eliminate some of the confusion. (I doubt it will, since nobody seems entirely sure what exactly that will effect, but dare to dream.)

Not sure about the image complaint, though. What's screwed up? It looks fine to me.
 

Atmos Duality

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Mar 3, 2010
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I can only guess why they didn't just put a stop-gap "countdown" script for the activation patch on their servers.
Y'know, instead of AUTO-BANNING THE CONSOLE.

Said guess involves corporate paranoia over people looking to probe their firmware and servers for vulnerabilities, but even that isn't impossible to prevent; just put a public "NOT READY TO LAUNCH" front-end server on your domain, and hook or enable the actual patch servers when the console officially goes live.
 

Psychobabble

. . . . . . . .
Aug 3, 2013
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Sounds like lovely clusterfuck, but in the end not much harm done.

However I'm betting Target is going to catch some serous hell from Microsoft for this slip up. Companies tend to take release dates VERY seriously.
 

Battenberg

Browncoat
Aug 16, 2012
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The most worrying bit of this story is that MS can just disable a console like that, does anyone knoe if there's anything similar on the PS4 (I haven't heard anything either way so far)?

I can sort of understand Microsoft stopping the console being used if they don't want/ can't support its use until the release date (although I still think there's no real need for it) but blocking an unboxing video on YouTube? They must have known they'd be getting bad press for doing that, the video's doing them/ the console no harm and they just come off as dicks harming someone's account purely because they can.

I'd love to know what consequences there will be for those responsible for the early console dispatch...