Xbox One Ships Early, Microsoft Bans It

Evil Smurf

Admin of Catoholics Anonymous
Nov 11, 2011
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This is why I'd rather spend $500 on PC hardware, NVIDIA or AMD for example won't not pull a dick move like this on a customer.
Microsoft would not know good customer service if it gave them a free blow job with a lap dance.
 

Andy Chalk

One Flag, One Fleet, One Cat
Nov 12, 2002
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I've changed the wording of the post to state simply that the console cannot currently go online, which will hopefully eliminate some of the confusion. (I doubt it will, since nobody seems entirely sure what exactly that will effect, but dare to dream.)

Not sure about the image complaint, though. What's screwed up? It looks fine to me.
 

Atmos Duality

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Mar 3, 2010
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I can only guess why they didn't just put a stop-gap "countdown" script for the activation patch on their servers.
Y'know, instead of AUTO-BANNING THE CONSOLE.

Said guess involves corporate paranoia over people looking to probe their firmware and servers for vulnerabilities, but even that isn't impossible to prevent; just put a public "NOT READY TO LAUNCH" front-end server on your domain, and hook or enable the actual patch servers when the console officially goes live.
 

Psychobabble

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Aug 3, 2013
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Sounds like lovely clusterfuck, but in the end not much harm done.

However I'm betting Target is going to catch some serous hell from Microsoft for this slip up. Companies tend to take release dates VERY seriously.
 

Battenberg

Browncoat
Aug 16, 2012
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The most worrying bit of this story is that MS can just disable a console like that, does anyone knoe if there's anything similar on the PS4 (I haven't heard anything either way so far)?

I can sort of understand Microsoft stopping the console being used if they don't want/ can't support its use until the release date (although I still think there's no real need for it) but blocking an unboxing video on YouTube? They must have known they'd be getting bad press for doing that, the video's doing them/ the console no harm and they just come off as dicks harming someone's account purely because they can.

I'd love to know what consequences there will be for those responsible for the early console dispatch...
 

Callate

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Dec 5, 2008
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Microsoft is getting praise for this? We're supposed to be pleased their "Oh @#$%, we take it back, we take it back!" PR reflexes are getting honed to a razor keenness?

I think they're just lucky the early send didn't end up in the hands of someone with a less positive view of their company; they could have been left bleeding from a whole new fresh set of wounds, just in time for the holiday season.

Andy Chalk said:
Not sure about the image complaint, though. What's screwed up? It looks fine to me.
Can't speak for anyone else, but here's how the front page of the article presents for me:

[http://imageshack.us/photo/my-images/440/pwip.jpg/]

Uploaded with ImageShack.us [http://imageshack.us]

(That's at 1920x1080, on Chrome.)
 

CriticalMiss

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Jan 18, 2013
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Costia said:
I don't get it.
What part of an unboxing video is copyrighted material that belongs to microsoft?
You seem to think that DMCA takedowns are used because of copyright infringement rather than censorship. Youtube doesn't care about the validity of takedown claims, they just take a video down because someone said to even if there is no copyrighted material involved. It's cheaper that way.

I feel sorry for this guy, he's wasted $500 buying an Xbone. He could buy enough gravy to fill a bathtub with that much money.
 

Vivi22

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Aug 22, 2010
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Phrozenflame500 said:
rhizhim said:
you just have a 500$ console that can magically be turned into a brick at any time for stupid reasons.
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.
Not without the day one update Microsoft already announced.
 

sethisjimmy

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May 22, 2009
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I don't really see the issue here. Guy got a console he knew he wasn't supposed to have, and bragged about it online. Got banned. What did he expect? Microsoft to just let it go?

And remotely banning an Xbox account is a feature that's been around since the 360, it's nothing new.

I get that Target shares some blame in it, but that doesn't absolve this guy of all responsibility. It's like if someone left the keys in their car and you just drove off with it, then posted selfies all over facebook. You wouldn't just get off scot-free.

I'm not praising Microsoft or anything, but I think they're justified in trying to keep the console under-wraps from the public until official release.

Also I think this guy probably would have been fine if he didn't blatantly brag about it over social media. He wouldn't have had his account banned and would have been able to enjoy the console early in private.
 

Phrozenflame500

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Dec 26, 2012
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Vivi22 said:
Not without the day one update Microsoft already announced.
He downloaded the Day-One update before he got console banned. I posted a link to a NeoGAF thread full of screenshots of the UI and the X1 version of CoD Ghosts in one of my earlier posts.
 

shial

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Jan 5, 2009
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Would be funny to have Sony "accidentally" ship a console or two early then make a big deal that they won't be ##$#$ like MS.
 

Revolutionary

Pub Club Am Broken
May 30, 2009
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Wait wait wait, so he gets a console early because target fucked up (anyone with a braincell would know they weren't suppose to have one yet), This genius decides to connect it to the internet and brag about on the internet, and automatic systems flag videos, and ban his console, Microsoft realise it was an honest mistake and say they're going to help the guy out, and yet.....Microsoft are the bad guys here?
Fucking Sony fanboys. If anyone fucked up here it's target. Let's not pretend that Sony would be OK with someone spilling the beans on the PS4 weeks before release and ruining any exclusive early access coverage deals they have with press outlets.
 

Vivid Kazumi

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Jan 7, 2012
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Battenberg said:
The most worrying bit of this story is that MS can just disable a console like that, does anyone knoe if there's anything similar on the PS4 (I haven't heard anything either way so far)?

I can sort of understand Microsoft stopping the console being used if they don't want/ can't support its use until the release date (although I still think there's no real need for it) but blocking an unboxing video on YouTube? They must have known they'd be getting bad press for doing that, the video's doing them/ the console no harm and they just come off as dicks harming someone's account purely because they can.

I'd love to know what consequences there will be for those responsible for the early console dispatch...
all companys have some certian control of each perspective console.the 360 and ps3 we're no different on that matter
 

Infernal Lawyer

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Jan 28, 2013
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So he gets his console earlier than he was supposed to, and Microsoft changes it so he can only use it when he's supposed to. And Microsoft is painted as the bad guy... Why, exactly?

I'm going to have to let the MS-hate bandwagon go this time. I'll get back on if the guy announces on launch day that he's still got a $500 brick in his house.

Oh and bless my garters, they can remotely disable his Xbone? What, just like the 360? Whoopdie do, it apparently wasn't a big deal then, not sure why it's a big deal now.

Seriously guys, calm the flying fuck down. There are many reasons to get pissed at Microsoft's handling of the Xbone, but this is not one of them.

Though the whole YT takedown thing was interesting, but not really surprising. Considering that they've gone out of their way to show as little as possible of the device before it gets released, I suppose they didn't want someone showing what they were trying so hard to hide.
 

Roander

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Dec 27, 2009
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sethisjimmy said:
I get that Target shares some blame in it, but that doesn't absolve this guy of all responsibility. It's like if someone left the keys in their car and you just drove off with it, then posted selfies all over facebook. You wouldn't just get off scot-free.
This is NOTHING like that. He paid for and legally owns the console. This would be like if he bought a car and the dealer delivered it to him a couple weeks early so he took a few pictures and drove it around the block, then had his license taken away for 'violating the terms of service'.

I'd like to know which part of the terms he violated, actually. It seems strange that they'd have a clause in there about using the console before the launch date. Especially since in order to read and agree to the terms you would have to use the console.
 

jackpipsam

SEGA fanboy
Jun 2, 2009
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"he wasn't going to just roll over and accept punishment for something that clearly wasn't his fault."

Uploading pictures/videos of the system he got early is entirely his own fault.
 

Roander

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Dec 27, 2009
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synobal said:
Phrozenflame500 said:
rhizhim said:
you just have a 500$ console that can magically be turned into a brick at any time for stupid reasons.
To clarify, he was console banned. This means that the console can not access xBox Live , but it can still play purchased single-player games.

Also, to borrow a point that a lot of people brought up in the NeoGAF thread, it's funny Microsoft banned him because he pretty much brought positive PR to Microsoft by disproving a lot of the pre-release rumours that were going around.

I guess this comes back to the point in the latest Jimquisition that if people were less pretentiously vague about everything they would have much less shit to deal with.
You know it makes me kinda curious about what sort of power microsoft has over Let's plays and stuff made via the Xbox One and it's twitch streaming/youtube posting capabilities.

Since you make your let plays, via the xbone now, can microsoft take one down by claiming ownership if it is being critical of a game they want to succeed?
It's not just Microsoft. Anyone who decides to abuse the automatic take down system can do so fairly easily. Total Biscuit put together a video about this problem when his Garry's Incident review got flagged.
 

Estranged180

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Mar 30, 2011
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Psychobabble said:
However I'm betting Target is going to catch some serous hell from Microsoft for this slip up. Companies tend to take release dates VERY seriously.
With movies released on Blu-Ray and DVD, if one store releases it even 1 hour early, and if the rest that would normally carry the thing in question, they would be allowed to release it just as early (or as soon as they found out). Keep a weathered eye out for more complaints about banned Xbox One consoles in the near future (for at least the next two weeks). Because if it works there like it does here, there will be several stores that will be allowed to release the item, even if it is weeks early. And there won't be a damned thing Microsoft can do about it.
 

vagabondwillsmile

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Aug 20, 2013
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I really hate seeing things like this, especially misunderstanding/misuse/abuse of copyright law. With respect to the unboxing on Youtube, unless there are images subject to copyright, of which he is claiming ownership in the video, Microsoft has no claim against him. I'm certain that there are Trade Marks on the devices and their packaging; but Trade Mark and Copyright are two completely different concepts and are subject to completely different sets of laws and rules. His unboxing video can show packaging and products with Trade Mark all day long, just so he doesn't attribute that mark to himself. In fact, if any infringement is occuring at all in this interaction (refencing the Youtube unboxing) it's on the part of Microsoft. But between Microsoft's own legal team knowing what they can get away with and Youtube not giving a damn about the individual, he just got a raw deal that he really can't do anything about.

I saw an earlier post that - to paraphrase - he would have been better off if he kept it all to himself rather than going to social media. It's a valid point, and most likely true. However, there was nothing illegal, nothing actionable, on his part. His lawful communications should not be (and legally aren't) subject to the, in this case, abusive scrutiny of Microsoft.
 

Snacuum

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Nov 10, 2013
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Infernal Lawyer said:
Seriously guys, calm the flying fuck down. There are many reasons to get pissed at Microsoft's handling of the Xbone, but this is not one of them.
Oh yes it is, because it's freaking stupid. This guy got an Xbone early? So what? Who cares? He didn't deserve banning. He legally purchased his console from a legal source that albiet screwed up the realease. Not his fault, so the only people Microsoft should be mad at is the retailer.

When he went went online, the service was up and in full working order! That's great, good job Microsoft! He literally had no more access to anything more than anybody else would have, should they have an Xbone. He violated nothing. Sure we could sympathise with Microsoft a little more should this have happened 6 months ago, but the thing releases in just a couple of weeks so oh boo hoo 'guy gets Xbone roughly same time as other people get Xbone'.

Also while Xbox Live bans were a thing for 360s as it is for Xbones, I still think this is an issue of concern that Microsoft can just swing the banhammer even if you do nothing wrong. This guy may be able to still play single-player games, but in fact this banning issue is doubly valid considering the last year where until their infamous 180 - they were fully prepared to have a locked down system where your single-player games got locked to your account and therefore banned from play should they have any excuse.

The Youtube debacle is salt in the wound too. Microsoft has no legal claim so I hope there's some kind of appeals process.

Microsofts PR is in shambles, but they just continue to make it worse.