Xbox One UK TV Unwatchable, US Frame Rate May Be To Blame

Britishfan

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Karloff said:
Xbox One UK TV Unwatchable, US Frame Rate May Be To Blame


Microsoft has said that it is aware of the issue, but had no comment, or solutions, yet.
Shouldn't Microsoft have been aware of the issue as soon as they looked into integrating a 60hz gaming console with 50hz TV services in Europe? Or would that be too much to ask from a multi billion dollar company?
 

Arawn

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I was a little confused at first, but after reading and rereading the posts I think I have things straight. So the system plays games fine. It's the TV options that are running into problems, correct? At first I thought it was all features weren't being displayed properly on the screen. I had thought the restricted markets was due to the limited functionality of the kinect, but it would seem TV was also a factor. For a minute there I was curious if PS4 ran into a similar problem, but as someone mentioned majority of their system is about the game. Although PS4 does have Hulo, Amazon, and Netflix. Would those have similar problems too? Or is streaming movies that vastly different from the television feed via the Xbox One? I will say this is quite the oversight on MS's part. With there hope to incorporate the console with cableboxes you'd think they knew about the system each country used.
 
Feb 22, 2009
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Yuuki said:
Wasn't Microsoft's primary/intended audience US customers anyway? Everything marketed about the console sure seemed to be aimed at Americans.
> Massive TV emphasis
> Massive Sports emphasis (NFL?)
> Always online (reverted)
Are the British thought not to like TV, sports or the internet then?
 

Spaceman Spiff

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The Xbox team failing to consider how things work outside of the US doesn't really surprise me. On the bright side for those affected the 180 still works as a game console, which is probably its primary function.
 

Aardvaarkman

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Jul 14, 2011
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Karloff said:
These may be less affected than the UK; Australia and New Zealand are switching from PAL standard to DVB-T, and most European nations have switched to DVB-T standard.
This article is hilariously poorly written from a technical standpoint. DVB-T does not define frame-rates. It is a standard for the encoding, transmission, and decoding of digital broadcast signals. DVB-T allows the transmission of different frame-rates. So, how would the adoption of DVB-T fix this issue?

PAL, on the other hand, defines a system of analog image encoding - whether it is used for broadcast or not. And it does specify a frequency of 50Hz, or 25fps (interlaced) in today's language. PAL is used as a standard for recording video, whether it is broadcast or not. It is used on video recorders and cameras, for example. DVB-T is specifically about broadcast transmissions.

So, way to mix up two completely different concepts there, article. And way to not explain how it even relates to this issue in particular.

Back to the Xbone - isn't this feature essentially Picture-in-Picture (PIP) which was an expensive, much-hyped, high-end feature when it came out for analog TV sets - but which nobody ever actually used and the market largely ignored? Seems like the same deal here. Who the hell wants a TV screen overlaid on their game in the first place?
 

Rad Party God

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Honestly curious here, with the Xbone only outputting through HDMI, the only TVs that can use it are HDTVs, correct?, now, aren't HDTV's standardized at 60 hz all over europe yet?, heck, there already are 120hz and 240hz TV's there.

If not, I'm not too surprised MS didn't consider there were other continents outside of America :/
 

Yuuki

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In Search of Username said:
Yuuki said:
Wasn't Microsoft's primary/intended audience US customers anyway? Everything marketed about the console sure seemed to be aimed at Americans.
> Massive TV emphasis
> Massive Sports emphasis (NFL?)
> Always online (reverted)
Are the British thought not to like TV, sports or the internet then?
It's not like that, the overall "feeling" I got from the E3 release was that this is very much a console aimed at Americans. There's more to it than just my bullet points, but it's hard to describe :p
 
Apr 2, 2012
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Credossuck said:
I wonder where MS gets all the trains its wrecking every week.

Especially since EA, Sony and many others are also ordering new trains weekly.

Someone, somewhere must be getting very rich.
Well, after close examination of the wreckage, it seems that a reliance on modern electrical technology in these maglev trains instead of good old-fashioned hardware has caused the majority of the accidents, as problems seem more difficult to anticipate until after they have gone horribly wrong.
This has resulted in a call for a return to older, more reliable coal-powered steam trains. These steam machines have been around forever, and can be cobbled together from a variety of parts that are easily obtained. However, a major recipient of unanticipated business are manufacturers of high pressure steam valves, as they are a key component bottleneck, yet seem to have a monopoly on the distribution of these units.

I guess that answers your question as to who is getting rich.
 

Rad Party God

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Kumagawa Misogi said:
SupahGamuh said:
Honestly curious here, with the Xbone only outputting through HDMI, the only TVs that can use it are HDTVs, correct?, now, aren't HDTV's standardized at 60 hz all over europe yet?, heck, there already are 120hz and 240hz TV's there.

If not, I'm not too surprised MS didn't consider there were other continents outside of America :/

The issue is people are plugging their set-top boxes into the Xbone then the Xbone into the TV and if your in a PAL or SECAM region it doesn't work.
Oh I get it, thanks for the info!.

I insist, stupid MS :/
 

Xariat

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SupahGamuh said:
Honestly curious here, with the Xbone only outputting through HDMI, the only TVs that can use it are HDTVs, correct?, now, aren't HDTV's standardized at 60 hz all over europe yet?, heck, there already are 120hz and 240hz TV's there.

If not, I'm not too surprised MS didn't consider there were other continents outside of America :/
The problem does not lie with the TV, it's the broadcast and the xbox that aren't compatible.
The thing that is going on is that the xbox one can not conjure British TV broadcasts out of thin air, it has to receive a signal from somewhere, and that signal is transmitted in PAL format (25fps interlaced, 50hz). However the xbox uses NTSC format (30fps, 60hz) by default, and you cannot play a PAL video in NTSC without converting the framerate first, that is what is causing this problem.

Really a big rookie mistake on Microsofts part, this is a flaw that should have been foreseen and dealt with during the planning phase for this TV thing.
 

chozo_hybrid

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Jul 15, 2009
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This doesn't come as much of a surprise, the machine was clearly geared toward mainly the US. Half the features like Netflix aren't even available in my country anyway.

EclipsiumRasa said:
Both the PS4 and Xbone are treating their early adopters as hardware beta testers.
This could be said for the 360 and the PS3 as well though, they had their fair share of issues.
 

Charli

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tzimize said:
Haha, how the hell can this not be one of the things the devs thought of?
It doesn't seem like they thought much outside of the Pacific/Atlantic Ocean if you catch the wave I'm riding here.
 

keniakittykat

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Even the Gamecube was able to toggle between 60 and 50 hertz!
And that was ten years ago. Are you seriously telling me that not one of the hundreds of people who designed that thing thought to add a standard feature like hertz output options?

Well, it was only a thought that Xbox didn't care about foreign markets outside of the North American continent. And now we know for sure. Thanks for clearing that up, guys!
 

truckspond

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What is it with this generation and framerates? First Need For Speed: Rivals locks the framerate at 30 FPS and when you unlock the framerate on PC it speeds up like an old DOS game (Assuming it does not break!) and now this!
 

geizr

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Sounds to me like someone either in the engineering department or the manufacturing department needs to be fired, cause, in my opinion, that's just plain negligence of due diligence. The difference between American (60 Hz) and European (50 Hz) electronics specifications is very well-known. Further, those cycle differences aren't just NTSC vs. PAL video standards, the electricity in the different regions cycles at those frequencies. Even more so, the standard voltage of electronics in European nations is different from the American standard. Again, this is all very well-known. Not much excuse for any world-wide distribution of electronics to not have accounted for this very basic fact.

I mean, holy hell, 2 seconds on Google (literally) pulls up this http://en.wikipedia.org/wiki/Mains_electricity_by_country. (Come to think of it, I need to keep this in mind myself, if and when I have to ever travel overseas and deal with plugging my laptop up somewhere. Have to find an appropriate voltage-cycle converter.)
 

Ed130 The Vanguard

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Sep 10, 2008
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medv4380 said:
Ed130 said:
omega 616 said:
This has to be like that story about spiders getting inside a certain car and messing it up ... just one of those things that devs just don't even consider.
Not really, this is a basic AV issue that should have been first picked up in the design process.

it was probably just over looked.
In order for it to be missed by the repeated tests MS should have been done on a product that has had millions poured into it doesn't bode well for the Xbones reliability or MS's hardware development group.
Pretty sure they didn't miss it. Take a look at the countries most effected. They wen't from 21 countries to 13 countries on the run up to launch. Clearly there had to be a reason as to why they wanted to limit the countries at launch. The countries on the list are the ones they couldn't afford to not launch, or could launch, and MS could get away with it legally for some time until they fix it. They probably also bet that certain TV's would work just fin with it and were in a higher concentration in the launch countries.

However, this was a big bet by MS. The EU isn't exactly Buddy Buddy with them. The EU will do an investigation to find out if MS should have known. They'll quickly find out the MS should have had full knowledge of it, and if it's not fixed by then they will be hit with false advertising at the minimum.
The UK, Australia and New Zealand are part of the 13 and while NZ and Aus are moving away from PAL the UK is one of the largest markets for the Xbone outside the US.

If the drop from 21 to 31 was due to this as well as Kinect localizations (which was strange as many European countries that used the same language were dropped while others stayed, which also became moot when Kinect would only be available for 5 countries anyway) the UK should have been dropped as well.

In all it looks as MS incompetence is the most likely reason.