Chaos Marine said:
I don't buy from EA because of all the shit they do
if everyone thought like me, companies would get away with crap..how? They'd all be broke.
Another EA horror story.
- Thread starter Baldr
- Start date
I don't buy from EA because of all the shit they do
if everyone thought like me, companies would get away with crap..how? They'd all be broke.
If that was aimed at me (or even the OP), we really don't have to justify the validity of our experiences to you...what happened has happened, we learned our lessons and that was that.Clearing the Eye said:
It's a generally known fact that EA has bad business practices and cares little about customer service/satisfaction - they've been rated as the worst company in US despite the the fact that there are other companies who have done far worse things. And if you want to make money that's generally what you DON'T do. EA as a publisher will decline and die if they continue like this, which will be great because stuff like Origin will die with them
We're just tossing our experiences into the giant salad of bad experiences people have had with EA
I'm just counting down the days til EA collapses under its own bloated mass. The I will cheer, throw parties and continue on with my life. As it stands they have to really^infinity make me want a game to make me buy it.
I guess for anyone buying from origin, the best way would be to make a new account for every purchase. If one gets banned, u only lose access to that one game tied to that one account, and still have access to your other games on the other accounts. Heck, then ya could sell games by selling the account itself, which only has that one game attached to it, just remember to remove any saved cc# info from the account before handing it over, and any other personal info origin makes you associate w/an account. Of course, even better would be to avoid buying from EA at all, they'll have to stop acting the way they do if they can no longer make money w/such behavior.
ResonanceSD said:
I think you boys had best be moving along. One of you is in the red for comments like that and the other is probably well on his way.psicat said:
OT: I say the OP's choice of action is correct and EA just decided to act like a child in return. Companies who don't give the customer what they want (like working products) are liable for an inability to commit to a simple service, period. There can be no argument there. No game working? No fix game? No get money. End of story. It's their fault, so they pay for it. So yes, give them every form of hell and, in fact, get on their ass about this bogus banning too. The more you make them have to deal with you, the less they'll want to, and have to acclimate. And they can't DO anything about that because you're not in the wrong.
Dude they are banning peoples accounts over harsh forum language, do not dance with the devil unless you are prepared to lose everything.
You're ignoring one very important factor: the original poster did not pay anything for the game. Yes, the game should work, but they haven't paid for a faulty product. They jumped the gun by buying in-game items before ensuring the actual game worked on their computer, so they should have to bare the consequences. This whole customer entitlement is getting a little tiring.FalloutJack said:
Damn consumers expecting to use the stuff they pay for. They should just give companies money and then eat the turd that gets dumped in their cheerios.MasochisticAvenger said:
Your basically saying "Okay well he didn't pay for the house, but he paid for stuff in the house, but the house has no doors and it's his fault."
EA apologists.. the worst people on earth.
Wait heroes is free? There goes any sympathy I may have had for the OP.LordLundar said:
the Fraudulent Refund is completely acurate
Yes, that's exactly right. He did not make sure he would be able to have access to the things he bought, so it is his own fault he wasn't able to access them. He paid for the items in the game NOT the game itself.Sylveria said:
If he had paid for the game itself it would be a different story.
Well if he didn't look at the house first to see if it had doors than, yes it is his fault. If the house had doors when he looked at it, then they took the doors out after the fact so he couldn't get his stuff, then yes it would not be his fault. Likewise if the Op had tried the game first and then bought the extra stuff and the game suddenly didn't work, then his complaint would be valid. In this case, the product he purchased was not the product not working, so his demand for a refund on the grounds that the free product doesn't work should not be accepted. His threat to dispute the charges with his bank, which says that he did not agree to the charges, is indeed fraud.Sylveria said:
If it makes it any better I'll never be using Origin, or any EA product after hearing this. Of course I never used one before this either...
Of course with the whole house analogy you guys are forgetting that he tried to get that missing door fixed several times before he started getting mad. After being unable to replace the missing door he wanted a refund for completely valid reasons. It's one thing to contest the purchase of the house if you didn't see it had a door and it's another to contest the purchase of a house where you CAN'T replace/fix a door.
Knowing something like that is beyond the responsibility consumer since it falls on the seller to make sure their product works for people who buy it. If the game he bought doesn't work he should be allowed a refund for the money spent on the game in question. It's a simple matter of good business and customer support.
Knowing something like that is beyond the responsibility consumer since it falls on the seller to make sure their product works for people who buy it. If the game he bought doesn't work he should be allowed a refund for the money spent on the game in question. It's a simple matter of good business and customer support.
Yeah, why not try the game first and then pay the 20$, its like he was just asking for trouble.BeerTent said:
The mass of EA's collpase will be of a large enough magnitude to create a blackhole the size of rhode island, and will take everything videogame with it. When they go down, so does the industry. Not because of lack of quality, but because- Well its obvious.MiriaJiyuu said:
Again, the product that does not work was free. The original poster was entitled to zero dollars from EA because the product did not work. It is the original poster's own fault he bought items for the game before confirming the game would work on his computer. Yeah, it sucks that it happened but trying to blame EA for it is just childish and petty. It is the original poster's own fault and he should just own up to his mistake.ultramarine486 said: