Hmmm, well it's an assumption that he was selling at Gamestop, though I suppose a reasonable one. They won't change their policy though due to the fact that to do so would hurt too many legitimate gamers, not to mention the fact that I'd imagine they rely fairly heavily on "bulk" game sales. In my case for example on the rare occasions when I've sold games it's usually been a bunch of old ones at the same time for purposes of making room as much as anything (and I HATE to sell games as if fancy myself a collector as odd as that sounds).
As far as the guy managing to dodge the feds at work, well that doesn't surprise me. Even if your not well loved, in places where your known people will oftentimes try and help you if they can do so without getting caught. So when the feds started dropping names, it should be accepted that at someplace like a mail sorting center, the company grapevine is going to beat them to the quarry. I had to compete with it to some extent as security years ago (though never for anything that would get someone arrested) and of course with that there is a counter-grapevine. Internally it can come down to your buddies against theirs when it comes to finding someone in a big place before they go home (or just avoid you for hours until you get called to do something else), with an outsider... heh. Trust me if the police show up they can have a problem in most cases outsiders are always at a disadvantage. I just can't blame them to be honest.
I'll also be entirely frank in saying that I doubt this guy acted entirely alone. Scams with storerooms, sorting areas, etc... might start out small, but if they are going anywhere for that long they inevitably wind up getting "adopted". Not all organized crime is as flashy as say "The Sopranos". In the end the guy diappearing crates of stationary, the guy disappearing crates of maitnence materials, the guy disappearing food, the guy disappearing booze, etc... all generally "work" for the same guy. They go down it's of course 'alone' but that's just the way it is.
I can virtually guarantee that if this was going on for two years, no matter what safeguards they put into place, someone else is just going to step right in behind him as long as they use the mail.
A bunch of rambling thoughts for sure. Interesting article... oddly I hadn't thought of that kind of thing in connection to Gamefly before.
Oh and for the record, if *I* was the one nailing stuff from Gamefly through the mail, I wouldn't dump it at Gamestop or a Pawn Shop. I'd use Ebay. A bit more anonymous, and people are less likely to notice bulk sales. If I use a handle like "Usedgamediscounts" nobody is going to bat an eye if I sell like 10 copies of the same game for half the going rate. They will just ASSUME I represent a reseller or wholesaler or whatever.