Gabe Newell Says Steam Hack Is Worse Than Expected

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Wicky_42

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Sep 15, 2008
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... I can't seem to change my password :( They "can't process my request". Well, that's annoying...
 

2fish

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Wicky_42 said:
... I can't seem to change my password :( They "can't process my request". Well, that's annoying...
I had the same issue I just had to try again in 30 min. Many people are changing passwords today me thinks.

I am annoyed that it happened but glad I was told about it rather than them saying oh no worries I am sure you are all fine, no need to tell you.
 

Divine Miss Bee

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Feb 16, 2010
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Gennadios said:
Free copies of Portal 2 for everyone effected.
i'm sure if you can prove to valve that the hack has created a new person, they'll happily give you a free copy of portal 2. in the meantime, those of us affected won't hold our collective breath.

this sucks, but i hope this news is the most it sucks. it'd be nice to not have to cancel my card, since my bank is made of jerks.
 

Gulleko

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I'm glad I use temporary e-cards from my bank when I buy steam games, they can't misuse a card that doesn't exist. ^^

I don't really feel the need to change my password though. You can't log in from a new computer without a code they send to your email, and I have a completely different password for that... Plus I'm just too bloody lazy. :p
 

lacktheknack

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Jan 19, 2009
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TitanAtlas said:
Also... why hack Steam? i acctually don't get it... it's user friendly for the community, it has loads of promotions, its good to use...

Is there any kind of corporate corruption going on, or is this a statment of "WE WANT HL3 NOW" awfully performed?
Why rob the friendly neighborhood bank? Because of money.

OT: Oh, yay. I'm not worried, I've found out hard way that Steam Guard works fantastically.
 

Wicky_42

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2fish said:
Wicky_42 said:
... I can't seem to change my password :( They "can't process my request". Well, that's annoying...
I had the same issue I just had to try again in 30 min. Many people are changing passwords today me thinks.

I am annoyed that it happened but glad I was told about it rather than them saying oh no worries I am sure you are all fine, no need to tell you.
Yeah, kudos to Steam for not getting their panties in a twist and releasing what seems to be a pretty comprehensive explanation of the situation. It's a shame that it's happened to them, but given that the data was encrypted people should have plenty of time to change details they may feel have been compromised, rather than finding out weeks after the event the extent of the problem. Or at least, I hope that's how it works, lol ;)
 

GiglameshSoulEater

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This is how companies shhould react when faced with hackings. They explained the faxcts clearly, consisely and honestly, then apologised and offered advice.
 

brainslurper

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Aug 18, 2009
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Steamguard should protect account HAAAX, and HOPEFULLY gaben keeps our credit card information where he keeps his food.
 

brainslurper

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Wicky_42 said:
2fish said:
Wicky_42 said:
... I can't seem to change my password :( They "can't process my request". Well, that's annoying...
I had the same issue I just had to try again in 30 min. Many people are changing passwords today me thinks.

I am annoyed that it happened but glad I was told about it rather than them saying oh no worries I am sure you are all fine, no need to tell you.
Yeah, kudos to Steam for not getting their panties in a twist and releasing what seems to be a pretty comprehensive explanation of the situation. It's a shame that it's happened to them, but given that the data was encrypted people should have plenty of time to change details they may feel have been compromised, rather than finding out weeks after the event the extent of the problem. Or at least, I hope that's how it works, lol ;)
You are right. It can take weeks (Per account, possibly) to break the encryption user accounts were under.
 
Feb 13, 2008
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mateushac said:
Could anyone familiar enough with these HaXiN' matters give me an estimate till the first (possible) leak-related incidents start to pop-up?
Realistically they should have shown already. Given that Steam is hashed and salted, and Steamguarded, the hackers will have to take control of the accounts before the passwords are changed.

Unless they're trying to trojan Steam itself...in which case it's a battle between Steam/Hackers, which is unlikely to affect us at all.

Even if they've got right into Steam, the chance of them hacking anyone has to be a million to 1, yet still they come.

Getting into Steam, reasonably easy: for them. Getting out with anything? That's tough. Going back in with that information? Near impossible.

The risk is still there of course, but you know how many people use Steam. And not one has screamed "I'VE BEEN HAXXORD!"? That's a damn solid system.
 

Shamanic Rhythm

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Question. Steam always makes me enter a code everytime I try and login from a different computer - heck, even a different browser from the same computer. So if someone did manage to get hold of my password, I'd know about it because I'd get an email saying "you have tried to log in from a new location" and they wouldn't be able to get in unless they had also hacked my email, right?

Even if this is the case, it's really good to see Newell coming out early to address the issue. Pay attention, Sony.
 

Richardplex

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Ldude893 said:
Good thing I don't buy games on Steam, so I never put in credit card information.
Your avatar will haunt my dreams tonight, I hope you're happy with yourself.

OT: Go Gabe Newell for telling us, et cetera.
 

Treblaine

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Jul 25, 2008
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I had to come up with a new memorable password only a few months ago, now I have to come up with ANOTHER.

Well, I suppose you SHOULD change passwords regularly anyway...
 

babinro

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Sep 24, 2010
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If this hack happened on Sunday, why did it take so long for them to get notification out?

Granted, it isn't nearly as bad as Sony's example earlier in the year...but shouldn't we have been informed earlier? Am I wrong in thinking that mass notification within 24 hours of the incident is realistic?
 

Yureina

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May 6, 2010
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Changed my pw, just to be safe.

Why would assholes hack Steam? That's so mean! ;_;
 

Lewieroo0

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Feb 2, 2009
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sigh, not this shit again :\ guess i'm gonna have to alter my account details till this situation is sorted.
 

Dogstile

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Jan 17, 2009
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I'm rather glad the card on my account was invalid starting last week. Seems like I dodged a bullet there.
 

Low Key

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May 7, 2009
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It's ironically hilarious that I just signed up for Steam not but two weeks ago and this shit happens. I had already canceled my card because Microsoft didn't want to let it go and I was worried XBL was going to get hacked.
 

Carboncrown

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Oct 17, 2009
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Well, fuck. Here goes my precious time I should be spending playing Skyrim.
Somonah said:
Password changed and CC details deleted. hopefully that's enough. i don't want to go to the bank again i was there yesterday
I feel a bit stupid... but how exactly do you do that?
 

Frostbite3789

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Jiefu said:
It was bound to happen eventually, but it's nice to see they told people quickly (it's a good idea, internet companies!) and gave them details. Hopefully Steam Guard holds up.
This is about the same timeline Sony told everyone things might be serious, a few days, but everyone lost their minds then.

It really just goes to show some things about preconceptions.