Sanunes said:
Whenever a company says "trust us" I lose all trust. I understand why they are being secretive on what their software does, but this is my privacy and I don't have a Facebook page for more then messaging friends because I don't trust Facebook, I can't see why I should trust Valve with this.
But with the vast majority of those companies you can't trust them because at the end of the day they answer to a board of directors/shareholders who are only interested in the $$$. In corporate America the company serves its shareholders first and its customers second, so no as a consumer you can't really trust them.
But Valve? They're one of the few big companies who are actually still a privately held corporations, not public. Gabe Newell doesn't have any shareholders to answer to and gets to call all the shots. Now that can still mean he's collecting all your personal data to sell on the side for hookers & blow, or it simply is what he says it is.
Either way, people should keep in mind this key difference when they look at a company like Valve vs one like EA. Personally I'm fine with Valve, Gabe is already a billionaire so there's little incentive to try and nickle & dime some more $$$ out of his customer base collecting personal information at the risk of losing consumer trust and facing our wrath.