GAME not stocking Mass Effect 3

HammerIntoAnvil

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Jan 19, 2012
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For those interested in the survival of GAME as an entity, it's interesting to watch the market performance of it's shares and the interplay between major holders of shares.

First of all, a large chunk of game (more then half in fact) is held by investment funds and hedge funds. The investment funds, who tend to represent people with ISAs, pensions and all the other jazz that anyone can get from high street banks and specialists like Standard Life, are selling up their shares because it's become too risky - they no longer have anything like a guaranteed return. The Hedge funds have been buying these shares up, resulting in a price this afternoon hovering around 5p per share. This likely means that they can see a profit (albeit a far more risky one) by either selling the entire business to another company and wrapping up GAME Media Group (the parent company) or by putting the company into administration and selling the assets individually.

GAME are pretty much gone in their present form as a result of this. Mass Effect is a symptom which isn't being treated correctly (Game should be looking to rapidly dispose of some assets to turn a quick profit while altering their business model to be more competitive.)

I'd also suggest they should be adopting better management practises in their stores as well, although that's more down to poor service I've experienced from managers (although not often the sales staff.

EDIT: Also, yeah, I'm really disappointed I've missed out on the Collector's Edition. Hoping EA offer it to Amazon, since Zavvi, GameStop UK and Play had all sold out of the PC and Xbox versions by the time I got home from work.
 

Thespian

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Sep 11, 2010
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Gasp! Without Game supplying it, I'll never get ME3!

Oh, look. There's a Gamestop a street away from Game. In every Game location in Ireland. Handy.

Oh, look. Amazon is in the next tab.

Go die, Game.
 

Flamezdudes

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Aug 27, 2009
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I'm personally really affected by this as I was going to buy Mass Effect 3 at GAME after I pre-ordered it with a gift card. Now ofcourse the gift card is useless now they aren't stocking it at all and I have no way to get ME3 since I don't have any cash at the moment to use.

God damn it GAME! -_-
 

hazabaza1

Want Skyrim. Want. Do want.
Nov 26, 2008
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ChromaticWolfen said:
hazabaza1 said:
Good, fuck Game. Glad I ordered it from Amazon.
I take it your experiences with Game have been less than good?
They're always ridiculously overpriced and have terrible customer service.
Also they wouldn't sell me a Sims game without ID when I was sixteen. Thanks for making me get my mum's birthday present late, Game, you fucks!
 

MammothBlade

It's not that I LIKE you b-baka!
Oct 12, 2011
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SirBryghtside said:
MammothBlade said:
Loop Stricken said:
MammothBlade said:
It's the same as taking your money and running with it. Unacceptable.
Well no, because they haven't taken your money...

Anyway, now all you people who ordered the CE can join the rest of us complaining about the Day One DLC being another tenner! Won't that be fun?!
If they aren't giving people what they paid for and proceed to "refund" them with store credits, that is not satisfactory in my eyes. Honour your custom or give the money back.
Not your fault, I agreed with you at first, but read the update on this:

http://www.eurogamer.net/articles/2012-02-29-game-offering-mass-effect-3-cash-refund-today-only

It was just confusion, looks to me like it's a fiver cash and a fiver store credit.
After taking another look at the memo at the bottom of this page, I think EA might be to blame for this. It seems as if they're being completely unreasonable with their credit terms. No surprises, here.

http://www.eurogamer.net/articles/2012-02-29-revealed-games-memo-to-staff-on-mass-effect-3-cancellation

http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/9113300/Game-falls-out-with-EA.html

Game had gathered all of its suppliers together earlier this month to ask them to support it during its financial difficulties. It is understood they asked suppliers to accept less good payment terms either by cutting prices, agreeing to being paid less promptly or paying the retailer what in the industry is known as a "supplier rebate", or cash payment. Game had thought it had won the backing of all of its major suppliers, and a source said they were shocked by EA's change of heart.

The falling out between EA and Game could not come at a worse time for the retailer, which earlier this month said it had struck a crucial deal with its lenders giving it a lifeline, and ensuring it did not breach its banking covenants.
 

Andaxay

Thinking with Portals
Jun 4, 2008
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hazabaza1 said:
ChromaticWolfen said:
hazabaza1 said:
Good, fuck Game. Glad I ordered it from Amazon.
I take it your experiences with Game have been less than good?
They're always ridiculously overpriced and have terrible customer service.
Also they wouldn't sell me a Sims game without ID when I was sixteen. Thanks for making me get my mum's birthday present late, Game, you fucks!
That's 'cause it's against the law. If they don't ask for ID, they could be fined or lose their jobs. Hence the over-caution.

Glad I jumped from working at the sinking ship last month. I feel for the customers here, and they'd better get a full flipping refund after the company introduced this ridiculous policy where if you change your mind on a pre-order, you only get to transfer it to a different one or store credit. I feel for my ex-colleagues, too, who are awesome people, facing this backlash of no doubt angry customers and facing a very real prospect of losing their jobs. It used to be a fantastic job for a brilliant company, I was so proud of working there. But my last four months out of four and a half years were terrible. The company completely changed, started completely not caring about staff, slashed all benefits and working hours and morale was through the absolute floor. It literally started making me ill. And it's such a shame because it never used to be like that.

I can see the company going under, easily. Times are not good for the GAME group. But there are so many affected parties from this EA thing that I can't see them recovering easily. If at all. Gutted for the ME3 customers at any rate.

Oh, and I've always thought EA were dicks, especially about this sort of thing. I don't think they're solely to blame, though, GAME have been in trouble for a few months, this just brings it to a new level of trouble. Not being able to afford what will be the biggest title for a few months is worrying.
 

Aris Khandr

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Oct 6, 2010
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MammothBlade said:
After taking another look at the memo at the bottom of this page, I think EA might be to blame for this. It seems as if they're being completely unreasonable with their credit terms. No surprises, here.

http://www.eurogamer.net/articles/2012-02-29-revealed-games-memo-to-staff-on-mass-effect-3-cancellation
Doesn't look like they're being "completely unreasonable". Just not inclined to give GAME a break. It's hardly EA's fault that GAME is in financial trouble.
 

wooty

Vi Britannia
Aug 1, 2009
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But.........the guy in GAME yesterday tried to get me to pre-order it.

I'm confused by all these mixed messages and actions/inactions, its like the tory party have taken over the games industry
 

coolbeans21

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Sep 24, 2009
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wooty said:
But.........the guy in GAME yesterday tried to get me to pre-order it.

I'm confused by all these mixed messages and actions/inactions, its like the tory party have taken over the games industry
The store guy had no idea yesterday, My local gamestation guys are pretty cut up by it.
 

hazabaza1

Want Skyrim. Want. Do want.
Nov 26, 2008
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Andaxay said:
hazabaza1 said:
ChromaticWolfen said:
hazabaza1 said:
Good, fuck Game. Glad I ordered it from Amazon.
I take it your experiences with Game have been less than good?
They're always ridiculously overpriced and have terrible customer service.
Also they wouldn't sell me a Sims game without ID when I was sixteen. Thanks for making me get my mum's birthday present late, Game, you fucks!
That's 'cause it's against the law. If they don't ask for ID, they could be fined or lose their jobs. Hence the over-caution.
So then the same guy selling me Mass Effect two years earlier was probably doing something against the law too.
Dammit,if they can break the laws at least do it consistently.
 

jimborious

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Apr 14, 2009
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Just got that email and jumped straight to Amazon and preordered the collectors edition from there, not happy that i've had to fork out an extra fiver to ensure i get it on release day but i'd spend about that on petrol driving to my closest store so i guess it works out the same.

Seriously bad news for GAME though losing so many sales especially when their floundering already, i also doubt that i'm alone in saying i probably won't be preordering anything from them for a while now, so thats even more potential sales lost.
 

Andaxay

Thinking with Portals
Jun 4, 2008
513
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hazabaza1 said:
Andaxay said:
hazabaza1 said:
ChromaticWolfen said:
hazabaza1 said:
Good, fuck Game. Glad I ordered it from Amazon.
I take it your experiences with Game have been less than good?
They're always ridiculously overpriced and have terrible customer service.
Also they wouldn't sell me a Sims game without ID when I was sixteen. Thanks for making me get my mum's birthday present late, Game, you fucks!
That's 'cause it's against the law. If they don't ask for ID, they could be fined or lose their jobs. Hence the over-caution.
So then the same guy selling me Mass Effect two years earlier was probably doing something against the law too.
Dammit,if they can break the laws at least do it consistently.
Must've had his refresher training on age-related sales drilled into him when you tried to buy the Sims one. We had an e-mail through a couple of years ago about a guy that got caught selling to underage and he got fired and fined. Some staff are pretty relaxed about it but I was one of the harsh ones, haha. Just because it didn't seem like it was worth the risk. My sister managed to buy GTA IV from Gamestation when she was only 17, too.
 

Schuldrich

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Jan 16, 2010
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Aris Khandr said:
MammothBlade said:
After taking another look at the memo at the bottom of this page, I think EA might be to blame for this. It seems as if they're being completely unreasonable with their credit terms. No surprises, here.

http://www.eurogamer.net/articles/2012-02-29-revealed-games-memo-to-staff-on-mass-effect-3-cancellation
Doesn't look like they're being "completely unreasonable". Just not inclined to give GAME a break. It's hardly EA's fault that GAME is in financial trouble.
Agreed. GAME also is in a bad position because they told all their suppliers their dealings with other suppliers will be open and honest, so even if they wanted to accept slightly worse terms from EA they can't for fear that others will want the same rates.

I don't fault EA for their decision.
 

Wong Soup

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Nov 30, 2011
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If I remember correctly, when questioned about the failure to stock Ubisoft PS Vita titles the 'marketing director' claimed that GAME could guarantee all other pre-orders...
What happened to that?!
 

Fractral

Tentacle God
Feb 28, 2012
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Wait... so does this mean that GAME and Gamestation are both going to close down? If so that will suck for me because then the only place stocking games in my town will be HMV, which always marks up the price like £10 even when the game was released a year ago, and never stocks old games. Guess its amazon from now on, then.
 

karloss01

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Jul 5, 2009
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Got the email same as everyone else, its really sad for me as I've been using the same store for the past 15 years since it opened (the the EB before it before they left the country). now apart from Indie stores theres only HMV left that sees games near me.

this really doesn't sound like something GAME is going to recover from.
 

Wakey87

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Sep 20, 2011
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I was going pre ordered my PS Vita from GAME until Amazon brought out a MUCH better deal, they even knocked off a tenner by the time it launched. GAME is now done for, once you turn away regular costumers you'll be lucky to get them back.