Yeah, a big part of the games workshop store's successes is from the staff helping new people get into the hobby with starter games and painting lessons and the like. A one man store policy means they are now full time salespeople and can't perform the extra duties that bring new people into the hobby.Scrumpmonkey said:Let me tell you the "One man store" thing is a death sentence in the long run. It's not sustainable You can't expect to have the level of play and sales in a store with one man, never-mind everything else that needs doing.
Here's what games workshop NEEDS to do to survive:
Make your products available in more locations: They have a horrible history with third party retailers, their policies in that era are dumfounding. Even though their profits are in freefall they still want to act like they have this almighty high-ground. They need to get their products/ organized play into more locations. I think a good example is how Wizards does their distribution: Hundreds of collectable shops, comic book stores, hobby shops and even mainstream retailers.
Stop price gouging Once 3D printing comes into full swing it's over for games workshop. It's just over. Their only recourse i can see is making their products FAR more affordable. The prices we see for models is just ludicrous at the moment and the built-in power-keep makes them obsolete very fast. They are keeping their own game hostage and eventually people will stop caring enough to pay.
Start attracting new and younger fans You know what happens when you make your products so expensive and so hared to find that only enthusiasts will buy them? You stop new people coming on stream. I don't play Warhammer but from people who do the trend seems to be that the audience is older and older. If you stop attracting new fans your game will just die.
The price gouging, insane 'throw the lawyers at them' attitude and their hyper aggressive attitude to third party stores just needs to stop. They don't have a monopoly on the market anymore and people can and do just walk away to other systems or fall out of the hobby altogether like myself, I stopped playing 40k when I got priced out and because of the power creep they use to try and make everyone buy the new shiny models my army was no longer viable.
But the prices are the worst, they make it so hard for people to get into the hobby by requiring this massive upfront cost of a big rulebook, army book and enough models to start an army which runs you easily over 100 pounds the last time I checked. oh and they charge the same for the rulebooks every 4 years so you constantly have to be able to put down that 60 pound rulebook every 4 years and throw away the last 60 pounds you spent. It's very, very money draining and kids which are their target audience can't afford any of it. (Remember when they had single figures you could buy for a couple of pounds which were perfectly priced for a kid who had some pocket money?)