I'm sorry, but you appear to be confusing consumers who buy the product as most company's key demographics when it's actually the shareholders of the company. There is a significant disconnect between corporate boards and the company's actual product and consumer relationship the larger the company gets. Consumers are only fortunate in that a general failure to cater to consumers can lead to lower sales which results in a failure to cater to the shareholders. If a decision pisses off consumers but makes the shareholders happy then it's likely to be made.AveAtqueVale said:Except for ISP's, most airlines, and so on. Actually a lot of corporate decisions piss people in the key demographic off, if the comapny can afford to get away with it.Lightknight said:First off, I didn't say anything about the key demographics. I was talking about their fans. The current players.wulf3n said:Not really, it just shows that the fans who get pissed off aren't the key demographic.Lightknight said:I would love to see their sales cycles around these announcements. I wonder what kind of correlation we see.
If we see an uptick in sales then sadly this means we're seeing developers encouraged to piss on their fans later in the product life.
Secondly, the statement that people getting pissed off by a corporate decision aren't key demographics is an axiomatically true statement except in rare circumstance where they are trying to make the key demographics happy but it backfires somehow. -snip-
The potential consumer has all the power. The consumer who already paid for the service has no power unless a refund is an option.It just happens that in the case of entertainment, including games, the consumer has almost all of the power. An unhappy consumer of Rust is not in the position of being angry at their water or power company, or their ISP.
Take rust for example. I paid for it years ago and have played more than five hours in it. Now that they have made this decision I have no power or recourse.
Now, if a new game made this decision as part of their release and not a patch then the consumer would have this power.
But here we're beginning to butt heads with the difference between pre-release titles and released titles.