Denamic said:
TsunamiWombat said:
I was very annoyed to discover the dial-in authenticator doesn't work for D3. I don't want the auction house, I just want -security-. I do not have a smart phone, and no, I am NOT paying extra to buy an extra product because YOU CAN'T MAKE YOUR GAME SECURE.
The game is secure.
It's people's computers that aren't.
Dumbasses give away their account name and passwords through phishing sites and keyloggers.
Neither of which are even remotely Blizzard's realm of responsibility.
"Hello, you have reached Blizzard customer service, my name is Greg, how can I help you?"
'Hi Greg. My account got hacked'
"Uhh... ok. How can I help you... ?"
'I want my stuff back'
"Ok sir. What is the name of your account?"
'Its
[email protected]'
"OK sir, just let me bring up your account... Now what seems to be the problem?"
'All my stuff is gone. I want it back'
"And you said your account had been compromised?"
'Not compromised, hacked'
"Well you see-... Nevermind. How is it that you know it got hacked?"
'I logged out last night with all my stuff there, and now it is not'
"Ok sir. Does anyone else have access to your account?"
'Well my fri-... I mean, no. No one else'
"Ok sir. Have you received an email from any Blizzard representative in the last few days?"
'I got one last week telling me to authenticate my Blizzard account or my WoW characters would be deleted, so I did, but I haven't played WoW in over a year'
"Uh sir, that is called phishing. Your account was not hacked, you gave it to them"
'WHAT?! IT ISN'T MY FAULT, IT IS YOUR FAULT! YOU SHOULD HAVE MORE SECURITY ON YOUR GAME!'
"Sir, we cannot create failsafes for stupid people. Have a good day"