Ocean Marketing vs. Penny Arcade

[TheGuy(wantstobe)]

What fascinates me is the sheel level of arrogance and self-importance that the Ocean Marketing guy has. He's selling game controllers and he's acting like he has the chiefs of every major publisher, developer and gaming con at his beck and call. Oh well, time to add another company to my "No-buy" list...

Fair enough. What is Ocean, anyway? From those emails, I'm thinking it's some third party controller developer? In which case, wow. Could you be any more minor? How the hell did that marketing guy get such epic delusions of grandeur?

Also:

Ill be on the floor anyway so come find me , I?m born and raised in Boston I know the people who run the city inside and out watch the way you talk to people you never know who they know it?s a small industry and everyone knows everyone.

Yeah, you're some yuppy marketing guy for a third party controller dev. Not the fucking Godfather...

And I can't believe an apparent professional had so many grammatical and spelling errors in his emails.

It's a third party PR company owned and run by the guy in the emails and his wife. As far as the internet can tell they are the only two employees that actually exist.

The actual controller manufacturer's twitter can be found here https://twitter.com/#!/Tatterr

 

[Freyar]

Fair enough. What is Ocean, anyway? From those emails, I'm thinking it's some third party controller developer? In which case, wow. Could you be any more minor? How the hell did that marketing guy get such epic delusions of grandeur?

Marketing Firm.. literally that's all he is.

I keep reading his correspondence in Brucie's voice. (GTA IV)

 

[tgr]

I studied marketing back in the day. Either the definition of "marketing" has changed quite a bit since then, or I slept through those customer insulting classes.

He's doing marketting/stratagy though. Totally different thing

another small update: Internet detectives have found that paul uses roids and is prone to fits of roidrage.

Aa ok, my bad. I saw that "Ocean Marketing" thingy and just went from there. Well, that's not a textbook example of marketing/strategy, either, I guess Also, roid rage might explain a thing or 2 about this thing, heh.

haha I was making fun of Paul not being able to spell correctly to show that he is doing it very wrong.

(Facepalm) This whole thing is so full of WTF that I forgot about his inability to spell. I'm surprised that he did not use CAPS LOCK all the way...

 

[The Funslinger]

What fascinates me is the sheel level of arrogance and self-importance that the Ocean Marketing guy has. He's selling game controllers and he's acting like he has the chiefs of every major publisher, developer and gaming con at his beck and call. Oh well, time to add another company to my "No-buy" list...

Fair enough. What is Ocean, anyway? From those emails, I'm thinking it's some third party controller developer? In which case, wow. Could you be any more minor? How the hell did that marketing guy get such epic delusions of grandeur?

Also:

Ill be on the floor anyway so come find me , I?m born and raised in Boston I know the people who run the city inside and out watch the way you talk to people you never know who they know it?s a small industry and everyone knows everyone.

Yeah, you're some yuppy marketing guy for a third party controller dev. Not the fucking Godfather...

And I can't believe an apparent professional had so many grammatical and spelling errors in his emails.

It's a third party PR company owned and run by the guy in the emails and his wife. As far as the internet can tell they are the only two employees that actually exist.

The actual controller manufacturer's twitter can be found here https://twitter.com/#!/Tatterr

Oh my god, he's even more insignificant than I thought he was! He's literally a two man/woman company and he has the audacity to claim he has connections with huge developers to sound intimidating? That's just pathetic...

 

[DustyDrB]

I keep reading his correspondence in Brucie's voice. (GTA IV)

So was I. Awesome.

 

[CombustibleKoala]

Ha! It got so big that it was picked up by the International Business Times!

http://tinyurl.com/blo4gry

And so Penny Arcade leveled the company, sewed the ground with salt, and forbade any gamers to dwell there (Krahulik 24:4)

 

[Avulsion]

And now perhaps the Christoforo has gotten the axe?
[UPDATED] http://www.natesnetwork.com/Poor-customer-service

 

[sketch_zeppelin]

....I'm dumbfounded. I can't belive the sheer arogance of this guy. Who would do buisness with someone like this? I guess he thinks that any press is good press but if he's not careful he won't be able to do buisness with anyone in the industry.

Its one thing to go off on a customer. Thats bad. But to go off on a someone like Gabe who is a well know well liked figure in the gaming industry...well thats suicide. And the list of people that he knows? I'm sure the folks at Penny Arcade have 10 times the connections this guy will ever have.

He may get some attention from this short term but in the long term i don't see him staying in buisness.

 

[neonsword13-ops]

Ocean Marketing got what they deserved. That Paul guy really is a smarmy asshole.

I hope they close down.

 

[TheGuy(wantstobe)]

God this guy is an idiot. I bet he'll also now be sued by the MPAA (or whatever the music industry thingamajig is) for piracy along with the suits from the guys who orignially hired him for destroying their product's viability.

 

[Freyar]

He's done everything wrong-wrong-wrong!

 

[The_root_of_all_evil]

They should have sent a poet...

Just remember guys. The product is actually quite good from what I've been told. Let's just enjoy a bully getting his own little Zangief moment.

 

[DracoSuave]

That Dave guy was a total dickhead though. Did he have a legitimate complaint? Certainly he did. He was still incredibly rude in his complaint email, and given all the swearwords, posturing and abuse I'm not surprised that the OceanMarketing guy thought it was a sockpuppet "Mike Krahulik" responding to him.

Dave was actually very professional up until the point where the PR rep says 'You're not allowed to cancel and reorder' diatribe. At that point, Dave had every right to go into irate customer mode. He'd be charged money, which means there's a contract in place, and the company is clearly dicking him around.

Dave is not required to be professional after that point; he's trying to be fair throughout, but that PR rep is actively antagonizing him. Customer reps are not supposed to troll paid customers. And 'LOLHEMAD' is not a disparagement against a paid client so trolled.

EDIT: Yeah, it's looking like the manufacturer is doing a barrelroll over this. 'Damage control' and all that. They're taking this very seriously, so let's not disparage the product, just their firm they hired.

 

[Buzz Killington_v1legacy]

Man, 4chan hasn't even gotten hold of this yet, and Paul Christoforo's already going to have to fake his own death to get away from all the (justly deserved) INTERNET RAGE.

 

[The_root_of_all_evil]

http://knowyourmeme.com/memes/events/ocean-marketing-avenger-controllers

Don't annoy the internet. They bite.

 

[ChildofGallifrey]

UPDATE

According to the updated Kotaku article ([link]http://kotaku.com/5871400/cut-paul-oceanmarketting-christoforo-a-breakhe-probably-just-has-roid-rage[/link]) the actual creator of the Avenger controller, Brandon Leidel, fired the firm 8 months ago solely based on their relationship with Paul. He, that is Brandon, says that Paul is "a street thug masquerading as a "Marketing Professional"". He calls him a "complete fool" and goes on to say that he isn't surprised at what happened, and actually told the owners of N-Control that this would happen.

Oh, and Paul has apparently somehow redirected Brandon's email to his own, responding to a Kotaku email as Brandon to try and take the heat off of himself.

Now I'm no fancy big-city lawyer, but isn't that some degree of illegal?

 

[graverobber2]

important note: Ocean Marketing is not the company making the controllers (those are made by N-control), Ocean Marketing was hired by them to take care of the PR

http://www.reddit.com/r/Games/comments/ns334/makers_of_avenger_controllers_take_money_and_run/c3bir4b

 

[conflictofinterests]

Good news, everyone! Everyone everywhere is dropping this asshole like a bad habit Mission Accomplished, Internet.

 

[The_root_of_all_evil]

I guess Ocean Marketing employees should look for another job by now.

Both of them?

 

[ms_sunlight]

Crikey, I've never been quoted so much in my life!

Look, I said Dave had a legitimate complaint. I just think he was a bit of a dick about how he expressed it - shouty caps, swearing, personal comments, borderline racist terms like "rice rocket". There are better ways to complain. It in no way overshadows the phenomenal car-crash coming from the other side, but there are no angels here.

It's worth noting that while it's caused a hell of a lot of internet nonsense, it's not going to get him his product any faster and it's yet to get him an apology or any compensation.