Poll: Compensation for PSN users?

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ragestreet

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Oct 17, 2008
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It would be nice. I for one would love to get enough PSN cash to get some neat BlazBlue DLC but I doubt it's going to happen. *sigh*.
 

Woodsey

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Aug 9, 2009
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Elamdri said:
Woodsey said:
Elamdri said:
Madara XIII said:
Norris IV said:
Does anyone else think that sony should provide some sort of compensation for it's users for the risk of private data being taken? seems only fair to me but what does the good men and women of the escapist think?

It would be a nice incentive, but I don't want to sound like an entitled prick asking for more from Sony right after this considerable mishap and damage to the PSN.
What makes you "entitled" by asking someone who's wronged you for compensation?
The people who stole the data are the ones who've wronged people.
Yes, and also Sony by not adequately protecting the data.

If someone robs a bank guarded by only a 90 year old security guard with a BB gun, and the bank had no vault, yeah you blame the bank robber (if you can find him) but it's also the banks fault for not having enough protection.
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
 

Elamdri

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Nov 19, 2009
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Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
 

Littaly

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Jun 26, 2008
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Failing to protect somebody's credit card information isn't really something you can compensate for. You sit down, you take your well deserved scolding, accept your loss of fidelity and work your ass off to make sure that it never happens again. Not saying compensation wouldn't be nice, but it's kind of beyond that now, acting like a few PSN points on the house can fix the issue is kind of diminishing the gravity of their screwup.
 

Sakurazaki1023

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Feb 15, 2010
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I'm not really expecting anything. The fact of the matter is that any network can be hacked, and Sony just happened to be the unlucky ones this time. Dozens of other major businesses have been hacked in the past (including security firms and credit card companies), this just happened to be the biggest leak in recent history. While I'll admit that Sony could have handled the aftermath a bit better, I don't fault them for it and I have no problems trusting Sony in the future. As long as they make an effort to improve their security measures, I'll be happy.

Honestly, I think that this whole incident has been blown completely out of proportion. People are passing the blame onto Sony when their only fault was some lackluster public relations. The thing that concerns me most is that this may lead to Xbox Live or Steam being hacked. All the people jumping ship to Microsoft may find themselves in the exact same position in a few months if they aren't lucky. If XBL does get hacked, there is a much higher risk of credit card information being lost simply because it's a paid service...
 

Littaly

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Jun 26, 2008
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Failing to protect somebody's credit card information isn't really something you can compensate for. You sit down, you take your well deserved scolding, accept your loss of fidelity and work your ass off to make sure that it never happens again. Not saying compensation wouldn't be nice, but it's kind of beyond that now, acting like a few PSN points on the house can fix the issue is kind of diminishing the gravity of their screwup.
 

mjc0961

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Nov 30, 2009
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Yeah, some free credit checking services and paying any fees we might come across in sorting any messes that occur because of it would be a nice compensation. A free game off PSN doesn't really cut it for this kind of catastrophe.
 

orangeban

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Nov 27, 2009
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I haven't read the terms and conditions for free PSN but I suspect it probably has something to the effect of use at your own risk. I think they should give compensation but I don't think they have to.
 

Woodsey

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Aug 9, 2009
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Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
 

Adam28

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Feb 28, 2011
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When Xbox Live went down over the holidays at the end of 2007, they released a free game as an apology; Undertow. I got this game and it was pretty fun in my opinion, kind of like an underwater 2D Battlefield or Battlefront. Silver members could download this too.

If PSN was just down for a while, I don't think compensation is needed but due to them releasing personal information and if we find out the security was inadequate then yes, we should receive compensation because this whole situation all PSN members have been put is ridiculous.
 

Slappybob

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Jun 18, 2008
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I have to ask, but what real compensation can you give PSN users?
How do you make up for that much information getting out to hackers?

A free DLC? A free month of the PSN paid service?

What compensates you for that violation of your trust?
 

Elamdri

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Nov 19, 2009
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Woodsey said:
Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
That's what discovery is for.
 

Sakurazaki1023

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Feb 15, 2010
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Woodsey said:
Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
No kidding. The underlying issue is that all computer networks are made by normal people. I'm sure there are plenty of hackers out there (or maybe fired Sony employees) that have more skill than the average Sony staff member. All networks are made by people, all people are flawed, thus all networks are inherently flawed. Sony may have had top-of-the-line security, but all it takes is one person with more skill than whoever is at Sony to get into the network. That's why the US Government is known to hire people who manage to break into their security systems. If there's someone out there who's good enough to break through your security, you want him to be on your payroll.
 
Apr 24, 2008
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Was it 77 million users? How do you bankroll a sorry-gift for that many people?

You show you're sorry by making amendments to your behaviour/policies, not with gift-giving like an estranged parent with a guilty-conscience.
 

Jodah

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Aug 2, 2008
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Those that had plus memberships or pay to play MMO memberships should get a month free because they actually lost money. Everyone else (myself included btw) knew, or should have known, the risks of giving your info out anywhere on the internet. This kind of thing is not new.
 

hermes

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Mar 2, 2009
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Nerf Ninja said:
I'm honestly surprised I haven't heard rumblings about class action lawsuits or something, that sort of thing usually turns up with these events.
There are some on their way... http://ps3.ign.com/articles/116/1164392p1.html

They are not obliged to give anything; but to throw some bone is such a basic PR move that I would be surprised they don't do it, at least for PS+ users (not that Sony's PR hasn't been incompetent in the past).
 

hermes

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Mar 2, 2009
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Sexual Harassment Panda said:
Was it 77 million users? How do you bankroll a sorry-gift for that many people?
Easy, you get a couple downloadable games and set the price to 0,00...
 

cerebus23

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May 16, 2010
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I say give free users like 3 5 bucks off on a psn purchase.

Give plus users 10 15 dollars off.

Give mmo players a free month.

Maybe a bit low as this is a huge breach of trust between sony and its users. The amount of info stolen is horrendous if nothing more than a PR nightmare at lest, and countelss dollars in Identity fraud and well the whole CC issue is still up in the air, but.....either way worst case users could be paying for this breach for years to come.

Sony needs to do more than secure it's systems that is for sure, the amount of bad press the lawsuits, politicians jumping on them the smartest thing they could do is offer something back to its users before they are dragged to court or pulled in front of political panels. get in head of this situation and do not let the situation get ahead of them like the hacking thing did.