The stupid thing is that no one knew who she was, she had complete anonymity... until she went public with her story about how she's suing the mall cops for laughing instead of helping her out of the water.
It's rediculous, not only is it her own fault that she fell into the water, it's her own fault that the mall cops didn't have time to help her.
If she had stayed face down in the fountain, instead of immediately getting up and out of there, I'm sure the mall cops would have rushed to her aid, but as it is they didn't have time to react before she got up and ran off out of embarrassment.
Also, she fails to realise that the Youtube video was a recording of the security screens playing back the incident after the event.
She's making out that it was a live recording and the mall cops spend all their time filming the security camera screens with their mobile phones, just in case something funny happens.
It was her own fault that she fell into the fountain and the mall cops couldn't have done anything to help, because she had already helped herself out of the fountain and left before they could possibly have had time to react.
By the time they actually recorded the incident on their mobile phone she was probably at home and in some dry clothes.