Poll: Preorders... Why?

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theevilgenius60

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I preorder games I know I want. Right now I have Arkham City, Skyrim, AC Revelations and Mass Effect 3 paid for. I do it because the way pay scedules work(also because I never know when I'll have to be paying medical bills and such). I never just preorder, I buy the game flat out. The day before release, I get a text letting me know if there is a midnight release or not and am thus reminded to pick up the game. I see no negatives. That it sometimes comes with extra goods is just gravy.
 

Substitute Troll

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Aug 29, 2010
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Four words...

FIND. A. BETTER. STORE.

I pre-order games from an online shop in sweden, and I've never had any problems.
 

Jodah

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1. You often get bonus stuff. Weapons, Armor, Skins, etc.

2. It guarantees you will get a copy on release day (assuming you don't have one of the retarded Gamestop stores.) You know why you hear so many horror stories about Gamestop? Because people rarely post about good experiences. They only post to complain. I have been going to Gamestop for 15 years (it was still EB back then) and I have not had a single bad experience at any of the ones I have been to.

3. If you are going to buy it at that store on day one anyways theres no reason not to.
 
Mar 9, 2010
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I pre-order plenty of my games from GAME in the UK and haven't had a single issue with them. I have friends who go out to midnight releases for their games and I don't understand why. If I pre-order the game then I know that I have a copy, I don't have to wait in line till 2AM and my copy is likely to come a day or two early. I also get some sweet goodies with it too, which is always a bonus.

I don't even have to pay until it's shipped either. They check the card before shipping so it's not as if they only have potential money too. Pre-ordering a game I look forward to is far better than waiting till I get it in the shops.

thaluikhain said:
I've been wondering the same. Surely it's best to wait and see if the thing is any good, the patches come out to fix the known bugs the first users report, you don't need the latest computer to run it and the price starts to drop?
You can err on the side of caution, but why would you want to for a game you're looking forward to? Bugs, price and system issues are nothing when it comes to a game you've looked forward to for 5 months is being released. The last you should have checked before you pre-ordered or before it was confirmed, they usually release those fairly early.
 

EvilMaggot

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i preorder if its a game im REALLY looking forward too... or if there's a little bonus for preording.... thats about the only reason to preorder :)
 

PortalThinker113

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Stalydan said:
Cheesus333 said:
I preorder off of Amazon. They only charge you when it's dispatched and I almost always get it a day or two early. In that case, there's not much reason not to.

However, I only preorder a game I'm excited for that I'm definitely going to buy anyway. So Saints Row the Third and Diablo III are a yes, Rage is a no.
That's me all over. If the game is going to be bought buy me anyway, pre-order on Amazon unless the game has a pre-order bonus at another retailer that I can guarantee I'll buy. Hell, I was going to cancel my Amazon order for Batman: Arkham City because GAME was giving out the Robin packs, but then I realised that when I went to cancel it they had changed my order to a Catwoman steel book edition with the Batman Earth One costume instead for the same price! Proving thus once again, Amazon are awesome. GAME and Robin can suck it!

Also, I could change my order to the collector's edition for £55 but I'd feel like it would go to waste on me because I'm living away from home so I wouldn't really have the statues.
Diverting from original topic here, but BWUH? When did this happen? O_O I preordered Arkham City on Amazon and didn't get this... Not in America, I guess?
 

Cowabungaa

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Feb 10, 2008
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Yes, I quite often pre-order games I really want from webshops. They're often a lot cheaper than brick-and-mortar stores (honestly, why do people keep buying there?) and I always have my games in my mailbox at launch day.

It's easy, it's cheap, and sometimes it gets me pre-order goodies to boot. Win-win situation.
 

zelda2fanboy

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AgentBJ09 said:
So then, what's the point of your thread beyond the fact that a preorder was open up to one day before launch and you thought it was dumb that the sale clerk actually used logic? After all, you asked for that game, so I can see plenty of reason for him to ask if you wanted to preorder and pay it off all the way or at least put 5$ down on it.

Either you must associate with one odd store given how often I see you in Gamestop threads complaining about small events like this one, or you just have thing against the company for reasons I can't imagine.
They take the shrink wrap off of new games and sell them for full price. Annoys the hell out of me. I can't walk into a Wal Mart, buy a new game, take the plastic off, and then expect to return it. It's always bugged me. I'd wait a month for a "new" game from somewhere else, rather than risk having to deal with that. That's the sum total of my animosity towards the company. I just don't shop there. This particular "event" didn't really bother me. You're right, the guy is a salesman and he was doing his job very well. If anything, I was the one wasting his time. I'm sure they are a fine company, they're just not for me personally and I don't fault anyone for shopping or working there.

The point of the thread is discussing why we accept this system as consumers. We don't preorder DVDs (usually), clothes, books (usually), food, other electronics, appliances, or yard care equipment. It's a little strange if you think about it. Video games don't really go bad. I can play Super Mario 64 just as easily now as I could ten years ago. There's stuff like Call of Duty that are very social, skill based, and involve online level building that might be under consideration, i.e. you don't want your friends to get ahead of you. Are games like that designed to get us to preorder?

Tallim said:
Think of it this way. When you put money down "in store" for a pre-order that's extra money the business makes from you by way of interest. It's not much but add it up across the whole company for each pre-order and it's free profit for them essentially.
Yes. Why give them that extra money? They're probably even banking on you forgetting you bought the preorder in the first place. Why should you assume the financial risk? You aren't getting it any earlier. It's a weird expectation for consumers to do that and even weirder that we do.

Raiha said:
because it helps game companies limit the costs of over production. hopefully some of that money will go back into game development.
That would make sense, but I doubt it's the case. Target doesn't necessarily tell EA how many preorders they got for Battlefield 3. Considering EA has its own retail outlet (Origin), they are essentially a competitor and that's sensitive information to give to someone that you're trying to outsell.

Crono1973 said:
That's a damn good point. Next time they ask me if I want to pre-order something, I'll ask them if they wanna give me a game that I can pay for in a week or two.
Finally someone seeing this from my perspective. You know, the crankier and pickier we are as consumers, the more retailers are going to go out of their way to offer incentives. You think a bonus gun or an extra challenge map is the best they can do? I beg to differ. :)
 

wisemithrandir

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Nov 21, 2010
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I used to work at gamestop, and while I won't begin to defend them (they really aren't the best) pre ordering is actually quite nice. The money goes toward the purchase, and at my store, we set pre order copies aside for at least a weak, in reserve for those that bought them. If the gamestop you went to was giving the game away to others on the first day, then you had a bad shop. That is definitely not store policy.
 

EHKOS

Madness to my Methods
Feb 28, 2010
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I only preorder if I know I'm getting the game on day one and I don't have the time to go get it that day or I'm worried it will be sold out etc. I also only preorder if they have a fancy bonus item. One time I preordered Secret Agent Clank for the PSP just to get the little figurine of Clank in a tux for $5. Never picked the game up either, duped Gamestop.
 

ParadiseOnceLost

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Jan 26, 2010
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I sometimes pre-order from amazon which has the best deal. If you pre-order an item you are not charged until it is shipped and if the price drops at all from the time you pre-oder they automatically give you the lowest price. Plus you can cancel anytime before it ships with no penalty.
 

molesgallus

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Sep 24, 2008
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zelda2fanboy said:
I was in gamestop the other day because I happened to be in the mall and needed to kill some time. I saw they had the Ico Shadow of the Colossus Collection on the shelf, which I had planned on buying at KMart when it was released the next day (I had $20 of credit there). A salesman asked if I needed any help, and I just asked if the game was already available to buy, seeing if I could somehow manage to get it early. Of course, he gave me the correct release date, but than asked if I wanted to preorder it, putting $5 down or paying for the whole game outright and pick it up tomorrow morning. I kept my snarky comment to myself, but why the hell would I want to do that? Why pay any amount of money on something that I don't get to have? There's never a situation where gamestop will give me a free game and then expect me to pay for it a week later.

I've worked in retail long enough to know that there are absolutely no guarantees. I also know from our good friend The Internet as well as a few other personal anecdotes I've heard directly from people that gamestop will happily sell your "reserved" game out from under you at the drop of a hat. This is probably because real money in the immediate present is worth more than hypothetical money in the future (especially when it's the same amount). This is referred to from my painfully obvious business classes as the "time value of money." So why does gamestop have common money sense, but it assumes (often correctly) that it's customers do not. I have a much higher likelihood of getting a popular game on release day by NOT preordering, so I can go track it down at another retailer, rather than wait for another shipment to my local store (by which time the price will probably have dropped from what I originally paid). And then again, it's not going to break my heart if I can't play a game in its first few days of release. It's not a major problem psychologically and I certainly wouldn't risk my hard earned cash on it.

It's not just gamestop either. Target currently has a promotion where if you buy a 12 pack of Dr. Pepper, you get a free $1 preorder for Battlefield 3. There is no way in hell Target can possibly be honoring every preorder sticker that comes attached to a case of a common soft drink, as well as every other person who wants a copy and didn't preorder. It's utter nonsense. Even preorder bonuses are fairly easily to obtain even if you don't preorder, either by picking it up in the first week or by ebaying a code or two. Besides, I've yet to see any preorder bonus that caused me to think twice about my stance on the matter (except maybe LA Noire, which all preorder bonuses became available a few months later at a reasonable price). Ooo, a secret gun! Extra bullets! Fancy armor! Really, you'd do that for me?
Why would anyone want to buy any game, on, or near launch? You pay the full price, and don't get a better product. 6 months time, you can pick up the same product for one fifteenth ofd the price on ebay. I don't really buy games; maybe one or two a year. But, still, I can imagine, if you delayed all your purchases by 6 months, you would have the same games to play, at the same relative time.

And, if youre doing it to support the developer, you know nothing about video game economics. They are probably only getting 10%, if they are lucky. The majority of the premium goes to the retailer. You would be better off buying the game at $5, and mailing the dev $20, than paying $60 for the game. The dev makes more, and you pay less than half price. All you need is something better to do, in the intervening time. Which, frankly, is probably the real issue. And, it's probably why people pre-order games; they have bugger all else to do with their sordid lives than anticipate new video games, and give away their capital to ensure that they get a copy of what is essentially infinitely replicable data.
 

Stalydan

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PortalThinker113 said:
Stalydan said:
That's me all over. If the game is going to be bought buy me anyway, pre-order on Amazon unless the game has a pre-order bonus at another retailer that I can guarantee I'll buy. Hell, I was going to cancel my Amazon order for Batman: Arkham City because GAME was giving out the Robin packs, but then I realised that when I went to cancel it they had changed my order to a Catwoman steel book edition with the Batman Earth One costume instead for the same price! Proving thus once again, Amazon are awesome. GAME and Robin can suck it!

Also, I could change my order to the collector's edition for £55 but I'd feel like it would go to waste on me because I'm living away from home so I wouldn't really have the statues.
Diverting from original topic here, but BWUH? When did this happen? O_O I preordered Arkham City on Amazon and didn't get this... Not in America, I guess?
United Kingdom. Guess this is done on the account (maybe) that 1) Rocksteady is an England based developer and 2) We aren't getting even HALF of the pre-order costumes. Seriously, I wasn't happy that I heard of all the little pre-order costumes and the only one I was able to get with ease The Dark Knight Returns which is nice but only came with the collector's edition of the game and I've already given my reasons for that.

Yes I would LOVE to have the Batman Beyond costume! My god, that thing looks awesome! However, they say it's at Gamestop in the UK. Little known fact, Gamestop might as well be non-existent in the UK because the nearest store I know of is about 60 miles away from me.

The rest are... well they're not gonna be available.

So it's nice anyway to see that Rocksteady cares about it's UK consumers to give us a copy I've not seen anywhere else :)
 

molesgallus

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Sep 24, 2008
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EHKOS said:
I only preorder if I know I'm getting the game on day one and I don't have the time to go get it that day or I'm worried it will be sold out etc. I also only preorder if they have a fancy bonus item. One time I preordered Secret Agent Clank for the PSP just to get the little figurine of Clank in a tux for $5. Never picked the game up either, duped Gamestop.
Wow. You were duped. Big time.

I need to think of a way of making people think they have duped me when I sell them a $1 figurine, for $5...
 

Sylveria

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Nov 15, 2009
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I am of the standing that pre-ordering is only worth while if it comes with some sort of bonus: premium edition, an unlockable, some sort of collector bait. If all you're getting is the same package that everyone else is getting, or even worse something you could easily get used and cheaper a couple months down the road and after you've read some reviews, why bother cementing yourself into a purchase before you even know what you're in for.
 

Azure-Supernova

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zelda2fanboy said:
I also know from our good friend The Internet as well as a few other personal anecdotes I've heard directly from people that gamestop will happily sell your "reserved" game out from under you at the drop of a hat.
I've got to be frank, this just sounds like Gamestops shitty policies to me. When I worked briefly at GAME there's a pre-order sheet with a number of pre-order slots. When you pre-order or pre-purchase a game your name goes down in one of those slots and you sign. You don't pick it up in two days and GAME will remove your name and will sell your reserved copy.

Are you seriusly telling me that Gamestation don't honour their pre-orders? Because if that's true then I've just lost what little respect I had for the chain. I've got two pre-orders on the Uncharted 3 special edition, with a £5 deposit on each. I did that because when Uncharted 2 was released I had to wait weeks for GAME to re-stock to get my copy. What's the point in a pre-order if you don't honour them?

I'd be a little bitter and snarky too if I were a Gamestop customer.
 

Char-Nobyl

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zelda2fanboy said:
I was in gamestop the other day because I happened to be in the mall and needed to kill some time. I saw they had the Ico Shadow of the Colossus Collection on the shelf, which I had planned on buying at KMart when it was released the next day (I had $20 of credit there). A salesman asked if I needed any help, and I just asked if the game was already available to buy, seeing if I could somehow manage to get it early. Of course, he gave me the correct release date, but than asked if I wanted to preorder it, putting $5 down or paying for the whole game outright and pick it up tomorrow morning. I kept my snarky comment to myself, but why the hell would I want to do that? Why pay any amount of money on something that I don't get to have?
Right...here's the thing: not everyone operates on an unlimited financial base. Sometimes, you can afford to put $30 down on a game, but if it's a $60 game, you're shit out of luck. So you pay for part of it in advance, and then the rest when you pick it up. It allows some degree of financial flexibility.

Beats me where you get "something that I don't get to have" from. Because you do get to have it. You know, when you pick it up?

zelda2fanboy said:
There's never a situation where gamestop will give me a free game and then expect me to pay for it a week later.
I'm...not really sure what this means. Moving on then.

zelda2fanboy said:
I've worked in retail long enough to know that there are absolutely no guarantees. I also know from our good friend The Internet as well as a few other personal anecdotes I've heard directly from people that gamestop will happily sell your "reserved" game out from under you at the drop of a hat.
You're confusing "reservation" with "custom order." Using Gamestop as the example: they get a certain number of a certain game in any given shipment. They can sell reservations based on copies they'll be getting in beyond the first release date, because there isn't an individual copy of the game with your name on it.

zelda2fanboy said:
Besides, I've yet to see any preorder bonus that caused me to think twice about my stance on the matter (except maybe LA Noire, which all preorder bonuses became available a few months later at a reasonable price). Ooo, a secret gun! Extra bullets! Fancy armor! Really, you'd do that for me?
Brilliant deduction, Sherlock. But the point of getting it with the preorder is that you're getting it for free. By definition, something that is free is infinitely better than the same thing available for any price. The preorder doesn't cost any more than just buying the game traditionally.
 

zelda2fanboy

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Mimsofthedawg said:
a lot of these things aren't true, or are hyperbole. For example, Gamestop is contractually required to keep your game for a certain period of time (I think it's 48 hours... but it might be a week). That contract is your receipt and it does say such on it. If they break it, it can mean bad, BAD things for that store - either from corporate punishment or legal.

Some companies give you GREAT preorder bonuses. Battlefield 3 comes with the first map pack for free if preordered - that saves you $15.

And finally, if you're like me, and you live in a populated area, your gamestop WILL run out of the big triple A games on the first or second day (it's happened SO MANY TIMES). Even places like Best Buy in my area are known to go out. So it's not so simple as making money early (nevermind the fact you can cancel at any time).

Oh, and you must have worked at a shit retail store if NOTHING was guaranteed. I work in retail too - as did several of my siblings and friends - and the true trouble with guarantees is that the store tries not to tell you unless necessary. But that doesn't mean they don't exist.
"Legal" problems? Contractual obligation? Please. Has anyone ever in any capacity taken a gamestop to small claims court because they couldn't fulfill a preorder on release day? And even if they did, how would they have any chance of winning? And what would they win? Five dollars? That's an episode of Judge Judy I would love to see. And corporate punishment? The worst they can do is fire you, write you up, or send an angry memo. Maybe make the managers attend a training seminar or write an action plan. And that's if you put in the time and effort to complain to corporate, find someone who cares, and will act on the store in question. It's not as easy as you make it sound.

And yes, I do work at a shit retail store. I would imagine you haven't been in retail hell for very long. Get to experience a Black Friday yet? I've been through three, about to go on my fourth. There will be so much shit moving out the door so fast, you won't know up from down. Get ready to anger and disappoint many, many people. It's unavoidable and you will take it personally.