Or it suggests that Easterners could stand to learn something from us that saying sorry and doing a toe touch isn't enough to make up for such an epic screw up. Neither culture is "right", this is just the way things are.JDKJ said:
Sony Offers "Sincerest Apologies" for PSN Attack
- Thread starter Tom Goldman
- Start date
Not good enough. I expect to be installed as the new Emperor of Japan. Being unable to play on the Playstation network for a week is the greatest tragedy in the history of the human race, if not the history of the Universe as a whole (though Bambi's mum dying was pretty bad too). The hacker responsible is a worse human being than Joseph Stalin. When caught I expect him and his extended family to be buried alive, and his name erased from the annals of history.
[SMALL]Continues for hundreds of pages.[/SMALL]
[SMALL]Continues for hundreds of pages.[/SMALL]
I agree. They have gained more respect from me, and even though I don't like the fact that they were slow to give info out, they acted like people and not an emotionless company.Sparrow said:
Good on ya Sony!
Sort of... but it's more like blaming a bank for being robbed because it had your money. Yes, it's primarily the robbers' fault, but the bank did promise security.Dastardly said:
Anyway, I'm honestly on Sony's side here. Not because I like them or am a fanboy, hell I'm kind of sorry I used PSN right now, but because digital distribution is the future of gaming (and movies and music) and networks like PSN are going to be a core part of it. If the blowback on this hurts consumer trust and makes people stop using them, that's going to be a BIG blow to the industry.
Yeah, well, would it be better if they didn't apologize?Choppaduel said:
But that's what Sony's already has done and is promising to do: figure out where they went wrong and take the necessary steps to rectify the situation so that it doesn't happen again. I don't think they're saying that there weren't any "loopholes." I think the apology is an admission that they fucked up and that there were loopholes in the system, but loopholes that they're now trying to fix -- not only for their own benefit and the benefit of their customers but also for everyone engaged in e-commerce and who faces similar risks and can therefore learn from their experiences. What more would you like them to do?snfonseka said:
Gee I sure wish I could compromise the personal information of millions of people and get off the hook with a couple shiny baubles and a "oops my bad fellas".
Sony needs to be hit where it is going to hurt, the bank account. Some massive law firm needs to hit Sony with a real bastard of a class action law suit. People trusted Sony to keep their information safe and they failed in every way possible and now they should pay a in the billions of dollars because of THEIR failures.
Sony failed first by having obviously sub par security measures in place to protect their customers' personal information. They continued to act like twats by sitting on what they knew for a week leaving their customers in the dark while their personal data was in the hands of the hackers. I don't buy for a minute that they didn't know, or at least strongly suspect, earlier than they are claiming. And they are continuing to fail with this publicity stunt and staged apology.
I for one don't accept this "apology". I don't care if they bowed or went out there and committed seppuku on the bloody stage. As I said earlier they need to be hit with massive punitive damages for this fuck up and not be let off the hook with this PR stunt of an apology and minimal compensation.
Sony needs to be hit where it is going to hurt, the bank account. Some massive law firm needs to hit Sony with a real bastard of a class action law suit. People trusted Sony to keep their information safe and they failed in every way possible and now they should pay a in the billions of dollars because of THEIR failures.
Sony failed first by having obviously sub par security measures in place to protect their customers' personal information. They continued to act like twats by sitting on what they knew for a week leaving their customers in the dark while their personal data was in the hands of the hackers. I don't buy for a minute that they didn't know, or at least strongly suspect, earlier than they are claiming. And they are continuing to fail with this publicity stunt and staged apology.
I for one don't accept this "apology". I don't care if they bowed or went out there and committed seppuku on the bloody stage. As I said earlier they need to be hit with massive punitive damages for this fuck up and not be let off the hook with this PR stunt of an apology and minimal compensation.
Nope. That would make it too difficult to paint them as the bad guys. Can't have pictures of the bad guys being forced to eat their own shit.Dexter111 said:This article is in serious need of that picture: http://www.businessinsider.com/sony-exec-bows-deeply-in-apology-for-security-breach-2011-5
All I ever wantedChoppaduel said:
All I ever needed
is my credit card information, in my arms
Words are very
unnecessary
they can only do harm...
(just wanted to do that)
And yeah, these apologies are all they can do and I applaud them for it, for a company to do this is something big, regardless of cultural stuff..
hehe...sorry.
OT: Nice that they're personally apologizing like that and giving free PSN plus for a month I believe it was? But still going to take some time to rebuild their bond with previous/new sony customers.
I find it odd that people think this isnt sonys fault they were attacked my internet hackers not wizards if you are a giant company with peoples card details you should have the security to protect it.
It like not blaming a bank that has been robbed because someone didnt close up properly.
Also the amount of time it took for them to tell psn users that they were at risk was terrible.
It like not blaming a bank that has been robbed because someone didnt close up properly.
Also the amount of time it took for them to tell psn users that they were at risk was terrible.
Exactly, someone who understands how serious the top of the company takes this. I don't know how long you've been living under a rock, Shadie777, but bowing down to someone in Japan is not a usual custom, let alone a multinational corporation, and means they show a great deal of respect to their customers.Shadie777 said:
Furthermore, I'd like everyone to stop supporting the criminals who are behind this cowardly attack. I'm reading comments everywhere, including on The Escapist, stating how amateuristic Sony has handled this entire case. Well, I object and I state that they couldn't have done a better job, considering the circumstances. Nothing is hacker proof. Banks and other major companies have been hacked in the recent past, so the possibility of Sony getting hacked, no matter how watertight their security, was fairly large to begin with. And everyone justifying the criminal acts that have been undertaken, should equally be punished in my opinion.
I'm only hoping for two things:
1. That the network gets fixed asap and that everyone can continue playing instead of undeservedly bashing on Sony.
2. That the hackers behind this are caught asap and thrown in jail for the next two decades with a bucket of soaps.
That is all.
The greatest song of all time: http://www.youtube.com/watch?v=aGSKrC7dGcYThe Incredible Bulk said:
edit: damn, beat me to it.
Who says he is being sarcastic?Joa_Belgium said:
Or did you meant to refer to 'snfonseka'? You quote 'Shadie777' and say "exactly" and then accuse him of living under a rock. I'm confused, lol.
I accept this humbly, if there's one thing I know about Japan its that they take their business very fucking seriously.
I do have to say that Sony didn't need to add the free PS+ in for my case, but I will accept it. All I really want is just to be able to play online, browse the store, and just chill. I do know my mom will put the Qrocity (I hope that is spelled right) service to good use.
And to the people that flame them for being 'push over apologetic' what if they didn't and carried on as if the attack never happened? Food for thought.
I do have to say that Sony didn't need to add the free PS+ in for my case, but I will accept it. All I really want is just to be able to play online, browse the store, and just chill. I do know my mom will put the Qrocity (I hope that is spelled right) service to good use.
And to the people that flame them for being 'push over apologetic' what if they didn't and carried on as if the attack never happened? Food for thought.
They are not at fault at all? That's not right at all.Dastardly said:
They did two major things wrong.
1.) Took too long to inform the public of stolen data
2.) Did not adequately protect the data (hacks happen sure, but how often does a hacker get away with EVERYTHING!?) there should have been some segmentation and multiple security measures protecting this data, this was probably the biggest information theft hack in history.