The Customer Is Always Wrong

The Iron Ninja

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Cyclomega post=18.70218.792477 said:
I fukken lol'd at your story !

You, good Sir, have all my consideration...

Is it just me or are people saying "good sir" and giving people stuff in a spoiler alot more than they used to?

I wish I had a work story, but my job is looking after mentally hadicapped kids, so telling you about anything stupid they did would just make me look (and feel) like an asshole.

I do get some real bastards when I take them places though. People who think they can come over and ask them questions to undermine their inteligence. I would like to think of myself as a fairly non violent person, but I want to beat the crap out of them.
 

jim_doki

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not two hours ago i took a call from an adviser who needed help sending email

i nearly cried
 

Magnetic2

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From working in the restaurant business for many years, I have a load of stories, one that sticks out in my mind was when I was running food at a classy place on the upper west side, of NYC. The food runners would put down the food then offer fresh pepper via a pepper grounder we kept in our back pocket (it was like a light saber to me).

So I offer it to one guy, mid 20's, kinda vacant lost in the woods and scared look on his face, and he says "Oh no, il just have crushed red pepper". and then signaled to the pepper already on the table, "unless this is it", "no sir, that's black pepper", "oh, okay".

So, it's nyc, and I move FAST, even faster than most, most times I decide to ditch the special request, but, I had time, so I went, down stairs, through the kitchen, down again through the prep kitchen, past a tiny ass space where 5 guys are working to prep food, through this tiny stock area (have to bend over to pass under the low ceiling), pull out the crushed red pepper, put it in a ramekin, and run it back up stairs to the table.

So I get there and put it on the table and he says, "Oh, what I actually meant was fresh pepper", man did the two girls sitting with him look at this guy like "you fuckin' retard", I don't know if that guy ever got laid again. I got a hundred, if anyone wants another, let me know.
 

LV Solace

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My most rescent one is working at target. And for the record we have to wear red shirts, and brownish pants. everyone that works there. And you have a name tag, and it has your name, and generally if you have a special position that too.

-----

Now I was in electronics and well it sucks, people really wont accept the fact that you know what you're doing. although the 12 pages here testify to that. Anyway, I'm near the end of ym eight hour shift about to take my last 15, and this 20 something guy comes up to the boat and says simply that his PS3 is broke and he demands I get him a new one. Now this sort of thing happens all the time, however someone else deals with it. So I ask him whats wrong, and he tells me it wont play his games. I immediately think of this thread and figure he's an idiot and he put a 360 game in there or he genuanly has a problem.

SO I ask him exactly how it didn't work, tunrs out he had bought it here and when he set it up, it didnt play his PS2 games he had at home. Which is a genuine "feature" for series 2's I tell him that the series 2 wont play PS2 games, and like a switch he goes from annoyed customer to I'm going to kill you it's your fault.

"WHy the hell do you sell PS3's that dont play backwards PS2 games. Thats the stupidest shit I ever heard." Now right there my friend nate comes in, and gets him to leave. We alk for a bit, and once nate picks up his games, and I ring him out, and say good bye this guy comes back.

"Oh what you cant deal with me with out your ****** boyfriend coming in and saving you. I want a working PS3 now." I just was at the end of my shift, nof past my eight allotted hours, and was dealign with an asshole.

"OK, I was lying earlier, your PS3 has the ability to play PS2 games you just have to talk to my TL, I'll call him over, he knows how to work them, you just have to tell him you either have an eye dee ten tee issue or a PEBKAC issue. He'lll know exactly what to do."

I left and called justin over to the boat. Justin is the very large, homosexual, angry, electronics teamlead. He also knows exactly what ID10T and PEBKAC are. Now I wouldn't bring up the fact that Justin is gay except, that well, when I came in the next day he was being spoken to about hitting a guest. Now granted, he is openly gay and they made him take a two month no pay vacation, apparently he called nate a fag infront of him and he just knocked out the guy, and went into the break room, took his 45 and left.

Point is, justin is awesom, and that guy with the PS3 hasn't come back. PEBKAC problem exists between keyboard anc chair. often accompionied by an ID10T virus.
 

Cyclomega

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The Iron Ninja post=18.70218.792602 said:
Is it just me or are people saying "good sir" and giving people stuff in a spoiler alot more than they used to?

I wish I had a work story, but my job is looking after mentally hadicapped kids, so telling you about anything stupid they did would just make me look (and feel) like an asshole.

I do get some real bastards when I take them places though. People who think they can come over and ask them questions to undermine their inteligence. I would like to think of myself as a fairly non violent person, but I want to beat the crap out of them.
#1 It's partly my fault, I abuse the expression Good Sir as much as I can because I love how it rings. I'm a horrible word molester...

#2 http://www.tard-blog.com << when even despair cannot save you... become an alcoholic...
 

The Iron Ninja

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Cyclomega post=18.70218.793426 said:
The Iron Ninja post=18.70218.792602 said:
Is it just me or are people saying "good sir" and giving people stuff in a spoiler alot more than they used to?

I wish I had a work story, but my job is looking after mentally hadicapped kids, so telling you about anything stupid they did would just make me look (and feel) like an asshole.

I do get some real bastards when I take them places though. People who think they can come over and ask them questions to undermine their inteligence. I would like to think of myself as a fairly non violent person, but I want to beat the crap out of them.
#1 It's partly my fault, I abuse the expression Good Sir as much as I can because I love how it rings. I'm a horrible word molester...

#2 http://www.tard-blog.com << when even despair cannot save you... become an alcoholic...
I asked because I too have been saying "good sir" alot. So I shamelessly assumed it might have been spreading because of me.

And I'm not even going to bother clicking on that link.
 
Feb 13, 2008
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And people wonder why the Escapist is so full of angry posts...

I'd pay money to hear some of Wilson/Nil's stupid forum-goers comments though ;)
 

Cyclomega

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The Iron Ninja post=18.70218.793435 said:
And I'm not even going to bother clicking on that link.
You should, it's an educator in classes for mentally deficient children, and she retells some of her weirdest or sweet days. There were some with really evil or insane kids, and some where it clearly appears she loves some of these.

In the end though, she quit this job, I guess it was too hard on her.

She's not making fun of them, it's more like if she did not tell that to somebody she would have gone insane. There were some of them who where completely psychotic and wicked, more than impaired (see the ones talking about Augusta).

Really, it's worth a read (I particularly liked the story about the little girl who wanted a necklace crafting kit and hastily stole a cheque from her mother and wrote it in crayon, it was touching and the punchline was nice), and it's not some bashing.
 

Cheesus333

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I never want to go into a shop ever again. One of you people might be working there and shout at me.
 

Reaperman Wompa

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Cheesus333 post=18.70218.793748 said:
I never want to go into a shop ever again. One of you people might be working there and shout at me.
only if you say something idiotic or are rude.

Random acts of hatred are nice, but a more focused approach is more enjoyable.
 

KazCos

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My friend told me about a time when she was working in Gamestation, and someone came in and grabbed one of the empty game cases off the shelf and tried to trade it in. Wish I was there at the time to see it lol.
 

Johnny Ringo

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I had this guy come in a few months back wanting to buy alchohol. He was clearly quite intoxicated so I explained to the gentleman that, due to Oregon state law, I could not sell alchohol to him because he was clearly visibly intoxicated. After some muttering and crossing himself he tries to explain to me that he has a scar on his abdomen. The reason he needed the alchohol, he said, was because to dull the pain of this old wound. Again, I reiterated I would not sell him alchohol. After crossing himself some more, followed by more muttering, he grabbed his shirt and did something most comparable to

This.

http://www.youtube.com/watch?v=t5whaRkuipU
 

Omnidum

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Now those were some epic stories. Now, I must get back to reading some Biology I need to remember nine hours from now.
 

ElephantGuts

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Omnidum post=18.70218.795024 said:
Now those were some epic stories. Now, I must get back to reading some Biology I need to remember nine hours from now.
Same, only I'm supposed to be watching the presidential debate. It's on TV but I'm not listening to/understanding a word they're saying. If they would just tell me what they think in 10 words or less I could write it down and make my teacher happy. But no, they act like they gotta win some contest or something.
 

Xhumed

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Cheesus333 post=18.70218.793748 said:
I never want to go into a shop ever again. One of you people might be working there and shout at me.
I never shout at the customers. Just ***** about them to my fellow employees (and now you guys too. Ha.)
 

xitel

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I used to work at Giant Foods as a cashier, and for three years I put up with all the crap that customers decided to throw at me, and all the stuff from my managers and coworkers. My last day, I'm working the express lane (15 items or fewer), and someone gets in my line with a cartful of stuff. Now, I normally don't tell get to get out of my line if they have only a few items over the limit, or if there's noone else in the line. But in this case, not only was she well over the limit, there were people in line behind her. So I calmly said to her "Ma'am, this is an express lane, please go to another register". Wouldn't you know, she gets pissed and starts whining about how there was only one other register open. At this point, I look at the other register and see that there is NO ONE IN IT. There was no line. The cashier was just standing there. I tell her it's empty, and she berates me a bit more as she walks over to him. On her way back out, she stops and berates me some more about how I should be more courteous to customers. I tell her I was being courteous to the people behind her in line, at which point she storms out the door, never to be seen again. I turn back to my register and the person standing there is laughing his head off, thanking me for telling the lady to go to another register. Best day at Giant I had in three years of working there.
 

jthm

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I used to just suffer through the stupidity quietly and do my job. Ever since I stopped caring if I get fired or not though, I've taken a lot of satisfaction in giving stupid people the answers they deserve. It's like therapy for my wounded intellect.

The sad fact of the matter is, I could put all of your stories to shame by simple quantity over the quality stupidity on display. I work nights in a gas station in a little section of St. Louis MO that is just outside the ghetto near the airport. Not only do I get the usual drunk, stupid, uneducated, high, functionally illiterate customers who live in the area, I also have the distinct pleasure of dealing with the drunk, stupid, uneducated, high, functionally illiterate, condescending college students and national and international travelers that stop by.

The following are 10 stupid things I've had people do and for the most part this stuff happens on a nightly basis:
1. Ask for specific driving directions to a city on the coast of the Atlantic Ocean when you're in the middle of a landlocked state over a thousand miles away from any coast. (uh, I think you need to take a left at the next street)
2. Ask for 2 liters of soda, liquor, ice cream, toothpaste, soap, towels, porno mags, etc, from a gas station that is approximately the size of three phone booths stuck together with a tray that is large enough to just barely put to packs of cigarettes ontop of each other through as the only connection between the outside of the station and the inside. (honestly, where would we put it?)
3. Ask for directions out of St. Louis because you are tired of all the *racial slur* that live in the area. Just because a clerk is white, don't you think that by virtue of living in a predominantly black city, he might have black friends? Therefore he might give you directions to both the highest crime ridden part as well as the most densely populated by black people part of the city just for laughs?
4. Ask the price of something clearly posted in about three places, have it pointed out to you and then still get it wrong. (3.99 plus tax equal 4.29. Somehow tax equals 70 cents?)
5. Angrily say that fact that the station is prepay should be posted on a sign somewhere, when it is in fact posted in about 12 places. ( a sign hmmm? Like this one *points* or that one over there? Or those?)
6. Angrily point out that the gas pumps aren't working when you put the one clearly marked Diesel into your unleaded car. (gee, I don't know what the problem could be)
7. Crash into a pump, offer a drunken bj to the clerk to not call the police because you can't afford another DUI (actually this is only stupid if you aren't attractive. If you are it's pretty smart).
8. Blame a clerk with a nametag on for the price of gas.
9. Try to rob someone completely enclosed in bullet proof glass, brick and mortar (Hope you have a grenade there chief).
10. Ask for directions to a place that is not only right across the street, but has two billboards facing the station announcing that it is literally a stone's throw from the station (generally I just tell them I don't know how to get there).
 

flatearth

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I once worked for a computer store repairing computers. We had this one client who was a total pain, but did nothing really so we could have a good reason to stop doing any business with him.
He complained about anything. We had installed his new computer, and even set it up at his house (paid service, but he was an alcoholic and smoked indoors, you might try to guess how clean his apartment was and the smell). Later he calls and says that sound is not working. Why, because he had unplugged some cables and plugged them back wrong.
Once he called and said that we had not installed all the parts in the computer. Why, because he looked in machine with a flashlight through the venting holes and noticed that there is a lot of empty space. Mid tower case with cheapest possible computer with the least amount of parts possible. Every time he called we just transfered the call to our manager so he could deal with him. Luckily we had a good manager who told us that we did not need to take crap from customers, just transfer their calls or direct them to him.
 

jthm

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I used to work for
Spectre39 post=18.70218.792318 said:
I used to work at a Pizza Hut. I was a cook, so I didn't get to see much customer interaction. I was tasked to assemble the pizzas, run them through the oven, slice them, and box them up.

My store was in a certain part of town that had... ahem, people of the "Ghetto" persuasion often coming to the store. Well, one day I was busy at my station boxing up a gigantic order of spicy chicken wings. I believe the count was two boxes, 40 wings in all. A huge order. Well this customer gets my attention from behind the counter asking for her hot wings. Nobody else was at the counter and I had assumed that she had already paid for her order, as it had just came out of the oven. I was very busy, distracted, new employee, and also very tired. So, I gave it to her. She then takes her boxes and very slowly and leisurely walks out the door. I shrug and continue with my busy work. About three minutes later, the cashier and the shift manager approach me asking where the customer and/or the hot wings order had gone. I told them what had happened and they both RAN out the door hoping to chase her down or something. Thankfully I wasn't blamed for what had happened, or atleast all I remember. "OH NOES GET DA HOT WINGS!!"

About a year later I was working at a Subway. Oh man, what a job. I had mountains of customer stories, but the best one I can think of is pretty short and sweet. I was waiting on a girl that looked like she was about 15 or so, no noticable handicaps or mental condition. Just a normal girl.

"Ma'am, what size would you like your sandwhich?"

"What size are there?"

"Six inches, and a foot long."

"..."
"Which one is shorter?"

"..."
"That would be the six inch."

"Oh, ok. I'll take that one"
Oh dear lord, I used to work for a Subway too.

"How much would a 6 foot sub be?"
"About 30 some odd dollars"
"30 dollars?! For that little one?"
"Yes."