The Customer Is Always Wrong

[Audemas]

When I was 16, I used to work at a store called Eckerd(this store was bought by Rite-Aid now) and I worked as a "Customer Service Assistant". Basically, I was the cashier, stockboy, and I also had the joy of helping the people who can't read the signs and taking them to the aisle that houses that certain product. My job was rather stressful because people are stupid and I can't be in three places at once.

Anyway, I had this man, about 32 years old come in at 10 am and he was in a hurry.
Customer:Hey boy, where is the Gatorade at?
Me:Well we have it in two places, all the way on the left side there are refrigerators with cold ones or in aisle 4 we have them in six packs.
Customer:Ok thanks son.
He returns with a shopping cart filled with Gatorade. First off he didn't have the cart when he came in so I have no idea where he got it. Second, who the hell needs that much Gatorade?
Me:Thirsty?
Customer: Ha ha ha. I like to stock up on these things.
Me:Fair enough.

After 8 minutes of scanning Gatorade bottles and putting them in double plastic bags, I tell him the total came out to be around $130 worth of Gatorade. His face had a combination of confusion, and anger.

Customer:What the hell is this shit?!
Me:Well that's the price of the large amount of Gatorade you want to buy.(I'm a smartass)
Customer:I'm not paying for that it should be around $80! I can do simple math you prick, scan them again.
MeI still keep my cool even though he keeps berating me) Well, I just got finished scanning around what I guess is 87 bottles of Gatorade and the scanners can't be broken because the price system is updated every night. (It's really only updated on Sundays because that is when sales would normally go into effect.)Why would you think the total comes to $80?
Customer: Scan them again God damnit!! It's not fucking right, you stupid fucking Ginger.
Me: (At this point, I've pictured me grabbing this man by his fat head and slamming it on the counter)......Ok
(Another 8-9 mins. pass and the price is the same.)
Customer: (He starts to raise his voice again) Are you shittin' me?! Your math ain't right, they cost a dollar and I want to pay one dollar for each of those fucking bottles. It says so right here in you're* paper.
Me: Our paper? You mean the sales ads?
Customer: (He hands me his sales ad and I look it over sure enough it says $1 for Gatorade) Your paper, Y O U ' R E P A P E R.(He spelled it out to me. At that point, I kind of wanted to insult him.)
Me: First of all, it's your. Y O U R, not Y O U ' R E. That means you are, as in you are acting like a jackass. Second, this sales ad is from three months ago, so Gatorade goes back to it's usual price. Sorry you didn't read it correctly, thanks for shopping at Eckerd!
Customer: (His face gets red around this point) I wanna see your manager right fucking now! You can't treat me like some kind of(I cut him off here)
Me: Idiot, moron, crap for brains, dumbass? Stop me when I get close because I don't want to take up all your time and I do have work to do.

He gets so angry that he throws a bag with Gatorade into a sun glass display knocking them over, breaking several pairs of glasses and the mirror on it. My manager comes running up after hearing all the commotion and sees the man angry. Basically, the manager tells him the same thing I did and he refuses to leave until the Gatorade is at the correct price. The police were called and he was banned from Eckerd.

That incident was actually very funny to me because I just stood there and watched him yell and scream and get upset. I was laughing as he was acting like a maniac and to see him hauled off to a lockup was priceless. I kind of miss that job.

 

[dantheman931]

When I was 16, I used to work at a store called Eckerd(this store was bought by Rite-Aid now) and I worked as a "Customer Service Assistant". Basically, I was the cashier, stockboy, and I also had the joy of helping the people who can't read the signs and taking them to the aisle that houses that certain product. My job was rather stressful because people are stupid and I can't be in three places at once.

Anyway, I had this man, about 32 years old come in at 10 am and he was in a hurry.
Customer:Hey boy, where is the Gatorade at?
Me:Well we have it in two places, all the way on the left side there are refrigerators with cold ones or in aisle 4 we have them in six packs.
Customer:Ok thanks son.
He returns with a shopping cart filled with Gatorade. First off he didn't have the cart when he came in so I have no idea where he got it. Second, who the hell needs that much Gatorade?
Me:Thirsty?
Customer: Ha ha ha. I like to stock up on these things.
Me:Fair enough.

After 8 minutes of scanning Gatorade bottles and putting them in double plastic bags, I tell him the total came out to be around $130 worth of Gatorade. His face had a combination of confusion, and anger.

Customer:What the hell is this shit?!
Me:Well that's the price of the large amount of Gatorade you want to buy.(I'm a smartass)
Customer:I'm not paying for that it should be around $80! I can do simple math you prick, scan them again.
MeI still keep my cool even though he keeps berating me) Well, I just got finished scanning around what I guess is 87 bottles of Gatorade and the scanners can't be broken because the price system is updated every night. (It's really only updated on Sundays because that is when sales would normally go into effect.)Why would you think the total comes to $80?
Customer: Scan them again God damnit!! It's not fucking right, you stupid fucking Ginger.
Me: (At this point, I've pictured me grabbing this man by his fat head and slamming it on the counter)......Ok
(Another 8-9 mins. pass and the price is the same.)
Customer: (He starts to raise his voice again) Are you shittin' me?! Your math ain't right, they cost a dollar and I want to pay one dollar for each of those fucking bottles. It says so right here in you're* paper.
Me: Our paper? You mean the sales ads?
Customer: (He hands me his sales ad and I look it over sure enough it says $1 for Gatorade) Your paper, Y O U ' R E P A P E R.(He spelled it out to me. At that point, I kind of wanted to insult him.)
Me: First of all, it's your. Y O U R, not Y O U ' R E. That means you are, as in you are acting like a jackass. Second, this sales ad is from three months ago, so Gatorade goes back to it's usual price. Sorry you didn't read it correctly, thanks for shopping at Eckerd!
Customer: (His face gets red around this point) I wanna see your manager right fucking now! You can't treat me like some kind of(I cut him off here)
Me: Idiot, moron, crap for brains, dumbass? Stop me when I get close because I don't want to take up all your time and I do have work to do.

He gets so angry that he throws a bag with Gatorade into a sun glass display knocking them over, breaking several pairs of glasses and the mirror on it. My manager comes running up after hearing all the commotion and sees the man angry. Basically, the manager tells him the same thing I did and he refuses to leave until the Gatorade is at the correct price. The police were called and he was banned from Eckerd.

That incident was actually very funny to me because I just stood there and watched him yell and scream and get upset. I was laughing as he was acting like a maniac and to see him hauled off to a lockup was priceless. I kind of miss that job.

Yeah, but you're lucky he didn't wing that bag at your head! Generally not a good idea to antagonize violent people, no matter how epically wrong and retarded they are.

 

[manaman]

Guess I am lucky. Aside from a stint in Retail during high school (Radio Shack), and a short lived job as tech for an anti virus company, I have not only not worked a real job in my life but I have also not worked a job that requires face to face, customer - service worker interaction. Radio Shack was more of a stock boy job.

I joined the military saw the world. Stayed there a bit. Did some schoolin'. Decided I wanted to build some stuff. Opened a shop with my ill-gotten-gains from my time as a pirate on the Barbary Coast, and started doing that. So far its kinda worked out.

But I do have a large set of stories about people being stupid, I mean come on, I cannot tell you how many calls I got in the few months I answered phones where some guys mouse did not work (needed new batteries). The mouse was making a noise (crazy cat lady). The computer would not turn on (it must be a virus it worked last night).

The worst was a French lady, she had a documented infection (9 hours from discovery at that point) that we did not have a manual fix for at the time, and the automated fix still needed testing, and proof that it fully removed the infection. Not really a problem since it was simply adware and nothing more. The poor lady is basically screaming in frustration because all the techs she spoke to before where idiots that kept sending her the same message over and over again. So I told her the above, and that we had been working on this for hours and should have a fix within a few days. I think I just felt bad for her because she had a nice French accent and sounded really cute when she was mad.

 

[MRMIdAS2k]

Drunken Fuckwits who haggle on the price of drinks.

I don't give a fuck if you think these drinks are worth 8 quid, it's 12 or you can fuck off.

Wankers.

Drinks cost 18 dollars in the UK??? How can anyone afford to get drunk?? 8-O

nonono, the ROUND of drinks

5 beers at £2.50

it's about 12 quid.

 

[brynnflynn]

Sometimes prank callers can be a valuable entertainment source. Case in point, I used to work at a GameStop. As the second longest employee (though I was too young to be anything more than a sales grunt), I got away with some particularly awesome stunts, mostly because I was the only one woho actually did any work in the store.

1.
Christmas time, when the morans come out in full force. Our store had the floor space of my college dorm room, to give you an idea of how tiny it was. I was chained behind the cashier desk, ringing people up like a bat out of hell. Somehow, through the kaching of registers and babbling children and parents I hear suspicious rattling noises. Looking up and over the throng, I saw a jackwipe fiddling away at the PS3 station, trying to get the TV off of the stand. In my best "I'm a camp counselor and I'll fuck you up if you don't listen to me" voice, I said, "EXCUSE ME SIR. Please do not tamper with the display systems." Everyone, must have been 20+ people, turns around and stares at this would-be thief. He scurries out as fast as he can dodge the pudgy kids trying to buy M rated games.

2.
Around my second year we got our very own prank caller. This guy was like clockwork - he'd call at 9:00 every Friday to ask about some random, seriously perverted game. It got to the point that we'd fight over who got to take on the prankster when he called. Unfortunately, he stopped when we started putting him on speaker phone so we could mock him as a whole. T_T

3.
I'm still not sure if this was a real call or not. A woman who sounded like she was around 56 or so called.
Caller: "Hi, I'm trying to figure out this particular game I played at my friend's house."
Me: "Not a problem." (I have a great memory for games, and know where every single game is in our store) "If you could just tell me what you remember about it, I can try to help you."
Caller: "Well, it had a house."
Me: "... Okay."
Caller: "And there were guns, lots of guns!"
Me: "Was it a shooter-type of game? Did you go around and shoot people?"
Caller: "Yes, but it was an RPG."
Me: "Alright. Do you remember anything else?"

I then proceeded to spend twenty bleeding minutes with this woman, trying to figure out what the hell game she had played. In the end she settled on Resident Evil 4 as being the game she played, but I was just baffled as hell by it all. I can't imagine someone getting their grandmom to help them in a prank, but still...

 

[dantheman931]

Drunken Fuckwits who haggle on the price of drinks.

I don't give a fuck if you think these drinks are worth 8 quid, it's 12 or you can fuck off.

Wankers.

Drinks cost 18 dollars in the UK??? How can anyone afford to get drunk?? 8-O

nonono, the ROUND of drinks

5 beers at £2.50

it's about 12 quid.

Ohhhhh, okay. That makes a bit more sense!

 

[dantheman931]

Christmas time, when the morans come out in full force.

Hey, be nice. Even Irish people have to do their Christmas shopping. *badum-chee*

I used to sell auto parts at Mall-Wart, and although I had probably any experience you care to name, there were a few that popped up more often than they really should have. Such as:

Me: Hi, can I help you?
Customer: How much are your tires?
(Note: This already doesn't bode well. Most people realize that, there being different brands of tires, there are also bound to be different prices. It's like the difference between Oreos and Hydrox. But some people... well, you'll see.)
Me (steeling myself): That depends. Do you know your size?
Customer: *long pause* They come in sizes?
(Another several million brain cells cry out in agony. You also wouldn't expect a Mini to take the same size tires as a Chevy pickup, or at least you wouldn't if you had any common sense to speak of. But I must soldier on.)
Me: Yes. Please forgive the sound I just made that sounded uncannily like a gnat farting, it's just a suppressed sigh. Tell you what, I can look it up for you. What kind of car do you have?
Customer: I'm not sure. It's red, does that help?
Me: *headdesk*
Cue Dan shlepping outside to read the back of the car. Doubly fun when it's raining or when it's over 100 degrees out (that's 38 degrees if you're foreign and... skinny).

Another good one:
Me: Hi, how can I help you?
Female customer: I need you to tell me what's wrong with my car. You're a man, you should know this.
(Protip: Automotive knowledge is not written on the Y chromosome, any more than ownership of a set of ovaries automatically confers pie-baking skills. This is known as "sexism," and it's just as irritating for men as it is for women.)

This one was popular with rednecks on the phone:
Me: Thank you for calling Wal-M-...
Customer (bellowing like he's trying to conduct business inside a tumble dryer full of bricks): Y'ALL GAWTS TEW-THURTY-FAHVE SEB'NDY-FAHVE AWR SIXTEEEEENS????????
Me: Thank you for that, sir. Please hold while I attempt to tie a tourniquet on my fucking EAR.

One more:

Me: (spiel)
Customer: I need tires for my car. I have a *whatever*.
Me: Great, lemme look you up here.
(This is followed by all the usual palaver: look up tires, explain differences, walk out to trailer to see if we have said tires, set up work order, and so forth. Customer leaves keys and walks away. Thirty minutes later...)
Tech: Dan, what is this happy horseshit I see before me?
Me: That's the key to the *car*.
Tech: There is no *car* in the parking lot. You speak lies.
Me: *epic sigh, pick up intercom* Would the owner of the *car*, please come back to TLE.
Customer wanders back anywhere from five to sixty minutes later.
Me: Sir/ma'am, we can't locate your *car*. Where did you park it?
Customer: Oh tee-hee, I forgot I drove *completely different car* today. Hold those tires, I'll be back in a jiffy!
(At that point it was a toss-up whether said customer would bother coming back that day, or indeed ever again. Bear in mind that we could only hold for 24 hours, and even after explaining this with the patience of Mother Theresa trying to get a random hobo to stop stabbing her eyes out with a spork, many times the customer would come back a week later, and heavens preserve us if we didn't still have the tires.)

Wow, that just went on, didn't it? I'll post more later if anyone particularly cares.

 

[phatty500]

wait i dont get it this post just makes you seem like an outrageous douchebag

 

[Laro]

I've never expirienced customers exploding on me, but I've had some quite funny moments.
I "work" at a kind of amusement center meant to show how the vikings lived back in their time.
Anyhow my job is basically to do archery shows, and teach tourists how to use a bow.
Now everyday after the archery shows alot of people, after seeign us scrawly 17 year olds fire longbows like we're Robin Hood, they of course want to try as well.
Now usually people listens while we explain how to do it, and most people manage to actually hit the target board a few meters away.
The fun begins when the big muscular guy, after seeign teenagers with arms the size of matches fire 45 pound bows, they of course want to use those as well.
Now for those without alot of knowledge about bows, 90% of the reason we can use bows of that power is because of technique. So you can imagine the look on their faces when they, even after we tell them they should use a weaker bow, they go for the most heavy and the result is quite laughable. They usually ask for a weaker one after one or two shots. Now the funny thing isn't them having trouble shooting as it is quite normal, but the fact that they are so stubborn and willing to not look "weak" compared to people who have done this for years, that i can't help but laugh.

 

[Rigs83]

I just yell at the customer till they leave. I am at a shit job but few people can really do it (competently) so I don't get fired. I rarely have to raise my voice though. I think my brown skin, 5'10" height, 275lbs frame and knife seems to calm people down quick.

Most stupidity I witness is people ignoring common sense or just plain being arrogant pricks. I work in an affluent neighborhood so lots of people smelling their own farts while their kids smoke, shoot or snort whatever, that is if they are not stealing condoms and earphones.

 

[dantheman931]

wait i dont get it this post just makes you seem like an outrageous douchebag

It does? How so? Or are you referring to a different post?

 

[Auguste]

I think my brown skin, 5'10" height, 275lbs frame and knife seems to calm people down quick.

...Wait. Are you...mall ninja?

 

[catboytrades]

I have a couple stories...
I will leave out the tech support and customer service stuff cause damn that is too easy.

-----Now I worked at Best Buy in computers. We would have this guy come in nearly every day that we called Buffalo Bob. He would walk in.. complain about the prices then walk up to someone and begin yelling at them because the " HALF PRICED STORE" had it cheaper.
Now our policy is that if the store has it advertised and they have it in stock then we will match it. I think it is a good policy and one that I always advised consumers about.... then had to explain like others in this thread that we didn't work on commission.

One day Buffalo Bob comes to me and starts unloading on me about how the flash drives ( at the time a 256 MB flash drive was 20 dollars so this was a while back) were cheaper at the half off store. Well I knew what was coming next so I just turned and told him the policy about matching prices and asked him where the Half Off Store was. He replied it was at the Mall. I asked where in the mall. He said it was between Sears and Corral West.

I offered to call the store but Bob left.

After I got off work I went to the Mall and checked what was between those stores. And I was pleased to find that it was an empty hallway... no other stores period... not even one of those tiny Kiosk things.

Bob comes in the next day and I am ready. He sees me and then hands me a number he wrote down. " That is the half off store!" he yelled at me, " Now match the price I told ya!"

I smiled and told the consumer I went to Half Off Store after work and that I didn't see the merchandise he was advising the price. He then glared at me and told me I am lying.

" How do you know sir?" I asked.

" BECAUSE YOU LITTLE SHIT THERE IS NOT HALF OFF STORE!!" he then grabbed his piece of paper from me and left. My manager came up to me and asked me what was going on. I told him my whole story and he just began to laugh. Since then we have seen Bob back in the store. He no longer complains about the prices.


------Another one we had at the same store was right at closing time one night a group of kids and what looked liked their mom walked into the store. Now we told them that were we closing in five min so they needed to hurry with their purchase. The " Mom" smiled and told the loss prevention guy that they would be very quick. They just wanted to get a movie.

Well we continued with our work and as I was putting away computers the manager that was helping me said he needed to use the bathroom and to just take a breather ( Truck day... anyone that worked for Best Buy knows the love we have for Truck day lol) Well I moved to help the guys in Cameras finish up...since if we got that done early then they could come help us put computers away.

My manager came back and had one of the kids walking slowly in front of him telling him that he and his group needs to leave. Now the manager in question is one of the most mellow people I have ever known... I am talking hippy on pot mellow and this kid had him fuming.

" Your just picking on me because I'm Mexican." the kid kept yelling.

" No I am showing you and your group out because you tried to steal a game."

The kid laughed, " You got no proof."

My manager told him he was in the bathroom when he heard the kid open the game package, take out the cd then as he was walking out of the stall put the cd in his pocket and try to toss the game packaging.

His " Mom" came up and started harrassing him saying he was racist and that she and her family will never come back.

My manager asked for the game back and the kid slamed it down on the floor, breaking it. He then called the police... which his group ran out of the store mother still screaming that he was racist because they were mexican.

We all then began to laugh cause Ernie... the manager that caught the kid... is 100% Hispanic. Tape was given to the police as evidence and kid and entire family got jail time... ^_^


-------And the last story I have because I can't believe I got away with this.
I loved working at Best Buy when I did inventory... because when things were slow you could just sit in the back and do nothing for most of the time. Truck day wasn't hard.. it was a workout.. ( No need to get a gym membership here lol)

One day after thanksgiving a guy I noticed a guy yelling at one of our people in Media. She was keeping it together but barely... I mean this guy was really getting in her face. The store manager we had at the time was a complete douche and it was found out after he got fired he was having threesomes with an employee ( one that stole, cheated on hours, and cursed out customers) and a manager in the office during store hours.

I was off the clock ( had to come in early for a truck that was small... only 50,000 pieces... and I was leaving to go home. The guy irked me because he was angry that we didn't have any x-box 360s.

I knew we didn't. In fact the week before we told people that we would only be getting in like 10 a week. That lasted until tuesday. I had seen her go through this on Black Friday and I just couldn't handle it anymore so I took the guy aside.

" You wanna know how to get an Xbox 360?" I asked him ( I wasn't wearing my uniform just normal clothes). The guy nodded. " Well I know how to get them. Wanna hear?"

Again the guy nodded.

I then told him the following without stopping. " Okay what you need to do is get a goat and a chicken. Now the goat needs to be male and the chicken needs to be female... do not get this mixed up. Now have the goat and chicken mate... when they have offspring the creature should have two heads...one complete goat and the other complete chicken. If not then just kill the abomination. Now take the goat chicken creature to the top of Status Pass and cut off the goat head. Now if the chicken head survives then a hand will appear from the heavens with a Xbox 360."

The guy looked at me and got angry. " What do you take me for?"

" An angry consumer that doesn't know when no means no. So please leave the poor woman alone she is doing her job very well. And before you do so if you hit me.. remember your on candid camera... or would you like me to tell you a story on how you will go to jail for assault?"

The guy left. The douche manager asked me what I did and I told him I was acting as a consumer not an employee. I would of been fired if the Media manager wasn't there. He told the douche and this is an exact quote, " If you were not in the office all day getting a BJ then maybe you would be able to do your Job and help our employees and not have undercover employees like him here do your job."

I later asked why my manager called me an undercover employee and he just said, " Look go with it and you don't get fired." Needless to say when he became Store manager we all were much happier. lol

 

[Auguste]

Yus, people come into Timmy's and ask for Americano's

So does Timmy Hoe's not serve Espresso at all, is that the point? Or do you think Starbucks invented the concept of Americano? Because I wouldn't have thought that a watered-down espresso shot was too far off-menu.

 

[hegemonyhog]

So I was working greeter and register at the drive thru, back when a job was a new and exciting thing, often full of optimism and money. Headset beeps and I answer, chipper as usual.

"Hello! Welcome to Timmy Hoe's how may I help you?"

Now, biggest pet peeve EVER there is when people order soups without even asking what we actually have that has been rehydrated (yes, they all come as powder and we add water. What, did you think we just piss Italian Wedding and voila? .... sadly, some seem to think so.). So, anyways, back onto topic. Customer starts rattling off stuff and I'm inputting it as fast as possible.

"Large double double and a bowl of chicken noodle soup with a biscuit-"

Having a list of today's soups I answer promptly. "I'm sorry sir but we don't have chicken noodle soup today."

Loooong pause, as if the concept is too much for his poor feeble brain.

"You don't have chicken noodle?"

"No, sir, we don't."

"Well, uh, okay, what do you have?"

Now, this is kind of annoying because the greeter has to leave the till, walk all the way over to the soup area, passed the sandwich cart with frantic sandwich maker and dodge the front counter people who are carrying boiling water for the tea. But, I walk over and start lifting the lids, naming soups as I go along.

"-And chicken vegetable and rice."

".... so you don't have chicken noodle?"

Here I pause for a long while, staring disbelievingly at my headset. My fellow drive thru employees are laughing and making fun of the customer. However, my headset is still on so I cannot join in. In an exasperated tone I answer, losing what little patience I had.

"No, SIR. We do NOT have Chicken Noodle."

Whereupon the customer drives off.

Lawl, wut?

Wouldn't this be avoided by, you know, having the soups posted somewhere on the drive-up board, or at the register or, well, anywhere? It's stupid to blame the customer when they're ordering blindly and the store's set up so incompetently that you as the clerk apparently have to navigate through a virtual minefield of boiling fluids and frantic sandwich action to even figure out what the soups *are*.

 

[hegemonyhog]

I love messing with Starbucks.
Me and my firend go in for some cool drinks. The lady greets us and asks us what we want.
"I would like a large orange mocha frappuchino (SP?)."
"You mean a venti?"
"No, orange mocha frappuchino please."
"No, venti is the size. Did you mean you wanted a venti?"
"No, I think I'll stick with the large, I'm not too terribley thirsty."
"Sir, a venti is a large." And she gave me the 'some people' tone. Which I picked up on immediately, and gave her my own rageful tone.
"REALLY!? Is it now? Then you should have no problem ringing me up for a large orange mocha frappuchino."
"Sir, it's venti here."
"WHERE? You mean in America?"
"It's Itallian sir."
"Is it now? I'm sorry, I wasn't aware that I walked into an American franchise and was suddenly transported to Italy. Eddie, go tell me what that red sign out there says."
I give her a smug look as my friend walks out, she tried best to look at me without making eye contact, having probably realsied the tone she gave me just got her fired.
My friend walks back in. "It says....Arresto."
My jaw dropped.
"HOLY SHIT! We ARE in Italy. Omygodomygodohmygod how will we get home!? I don't have any money, I don't speak Itallian-"
"Here you go sir, one large orange mocha frappuchino." The manager hands me it laughing.
"Oh, thank you. Hey, uh, you know where we can catch a train to Stockholm?"
"No, you guys have a good day."
We then sat down at one of their tables and played checkers. I heard the manager say to the lady at the register, "Turn in your hat and your name tag."

What's more epic is the fact that a very similar story unfolds at the start of the movie "Role Models"

What's even more epic is that there is no such drink as an orange mocha frappuccino except in the movie Zoolander. Which means that the story's more than a little bit made up.

Also, "It's America, speak American" is the dumbest fucking thing a human being can say short of, "I'm an Objectivist."

 

[Rigs83]

As a manager for burger king, ive got some real winners in the customer department. Ive had people go through the drive through and refuse to roll down their window or open their door to order, insisting that shouting through the glass would work. Customers who want a random combo but say the wrong one and expect me to know what they want, and that they shouldnt have to pay the difference cause it was my mistake. People bringing in food from other fast food places and telling me i need to replace them. Ive had people try to seriously order pizzas, donuts, popcorn, hotdogs, corn on the cob and chicken wings.
Ive seperated more then one crackhead fight because they didnt want to show the other crackheads in the car how much money they had. One time they even grabbed a pick axe from a work truck out side and almost killed the guy. Ive had crackheads come in and say my bathrooms were filthy after they decided to leave their crapped-in, gold tinted, speedo underwear floating in my toilet.
I had one lady start a fight with me over a canada penny. She refused to accept it, even after i told her that i cant open my drawers after the transaction is complete. Her change was exactly one penny. She decided her only recourse was to wait for me to open the window and toss it at my head and demand a new penny. So i grabbed my keys from my office, open the drawer, grab a penny and throw it at her. It slid down her chest and into her cleavage.
Many people come in asking for refunds on items. I always ask for a receipt. Some people give me receipts from other burger kings, some people give me reciepts from 3 months ago, but this guy brings in a hand written receipt after i asked him if he had one. He went out to his truck and wrote it out and told me that is what he ordered. He was extremely unhappy when i told him that wasnt a reciept.

Ive got millions of 'em... ive been working the fast food world for almost ten years now

Wow.... just, wow. Some of my peers still wonder why I'm not getting a job at McDonald's. For the record, I will never work in a fast food joint. I will never work with the general public.

wimp

no u

Last summer I got a job at a McDonalds. Did the 4 hour orientation. Found out I was suppose to be there at 4:30 am for only 8.50 US and if my drawer is short than it will be deducted from my paycheck. I suddenly realized I graduated from high school, was not on drugs and I am not fresh out of prison or an illegal alien.
Like the frustrated Chinese Zoo keeper said to the last breeding male panda chewing bamboo and ignoring the last female breeding panda "Fuck that!"

 

[hegemonyhog]

Once worked at a Safeway, twas fun times to be had.

AAAaaaah teenagers, they think they're clever. *giggle*
So, a gentleman in his early thirties walks up to the register with 3 girls, couldn't have been over 16, and proceeds to place a 36 pack of Bush, and two 40oz. bottles of vodka on the counter.
"Good evening sir. Whoa, looks like you've got quite the evening planned." I say in that tone that tells of good times to be had.
The man looks at me blankly. "huh? Oh, yeah. Uh, no...This is for, uh my roommate."
I give him the, "awe, lame." look when I realise his three "daughters" were black, asian, and too white to be considered related to him. I look at him a moment.
"Sir, you have quite the brood going. These all yours?"
"huh? Oh uh, no. Just the blonde uh-uh..."
She nudges him and in a hushed tone that apparently teenage girls think you can't hear even though you're a foot away from them "Stacy"
"Stacy, that's right." *Devilish laugh, here's where it gets fun, cause now I know fullwell what's going on.*
"Sir, have you been drinking?"
"No sir, clean a sober 6 years running."
"Hey, Stacy, what's you're last name?"
"Fletcher, what the hell does it matter to you?"
"Stacy Fletcher, that's a pretty name. Anyway, I'll just need to see your I.D. sir."
"oh, uh, yeah."
He goes to pull out his I.D.
"So, how long you been married sir?"
"Me?" he hands me the I.D. "Never married."
"Oh," as I look over the I.D, "Is Stacy adopted?"
"No sir. She's my progieny through and through."
"Yes sir Mr. Erickson she looks just like you.....Not really. I need to inform you that purchasing alchohol for minors is a felony in this state."
Face goes pale. "What're you talking about?"
"Well, you say she's yours, but you don't even have the same last name. And we reserve the right to refuse to sell alchohol to anyone we suspect to be drunk, underage, or intends to give to minors. It's a felony and you could get up to ten years in prison."
The man backs up. "You're on your own kids, I'm keepin' the fifty though." And walks off.
So, I begin to chuckle to myself when the two girls blow up at me. You know, with that, 'little miss thang' tone, and their, "huh-uh, no you didn't just". And as they begin to yammer angrily at me, I seem to get taller, and much more menacing looking then I was before. So, they shrink and tone their voices down. The manager walks by to add some change to my till.
"Hey, we want to talk to your manager!"
"Hey, Roy, you wanna talk to these girls?"
"I don' wanna talk to 'em. You do it."
We laugh.
One of the girls comments, "Damnit, I live ontop of the hill and I don't wanna walk up John Carlson. He was our ride... Hey, you, Ray or whatever your name was, I demand you give us a ride for the way we've been treated!" *John Carlson is a hill with no more than a 35 degree incline RIGHT ACROSS THE STREET.
Roy looks at them, then looks at me, and winks.
"Well, I personally can't do it, but I will be more than happy to send *name withheald* here to take you three home."
"Roy," I say in a pleading tone, "I haven't had a breakthrough with my psychologist yet."
"Oh, you'll be okay."
"But, I'm weak sir, I've had the urges all day."
Black girls chimes in.
"Boy, you ain't gonna kill us quit playing and let's go, sheeeeit."
We both look at her with horrific stares.
"He's.....He wouldn't kill you..."
"Sir, please, if I have to go back to the prison they'll eat me alive. I don't want to rape again. If I have to drive them I won't be ale to control it!"
Their faces turned white as chalk.
"That last girl," I begin to sob and claw at my face, "I can still hear her screams! I didn't want her to die! But I couldn't control myself." Here my voice dropped to a purposeflly audible whisper. "I didn't mean to rape her to death." and I start crying.
They BOOKED! They were gone quicker then you can say, "Say what?"
And then we bust up laughing.

You are the best person.

MOST EPIC TALE EVAR!

Especially the part where he threatens to rape and kill the black girl. Did I mention she was black? Because her black ass needed to be threatened with black rape and death. That was so awesome and not at all worthy of being fired over.

 

[Auguste]

Found out I was suppose to be there at 4:30 am for only 8.50 US and if my drawer is short than it will be deducted from my paycheck.

Unless you're converting to US$ (posting from outside the US), it's illegal to deduct drawer shortages unless the employer has concrete evidence of gross negligence or theft. So either the store you were being oriented for was engaging in illegal activity, or you're embellishing mightily.

 

[Rigs83]

This was in the US and I wouldn't be surprised if it's legal here. The law favors money over the public's best interest here.