Alright, let me start with the story to which this question pertains:
It was about 8:40 pm, and I am working at a cookie store at the mall. There had been almost nobody in teh mall since about 8:00, and many stores were already closed. Because of this, I decided to have to other person with me clean the windows before they left (Which was about 30 minutes earlier to the 8:40 Incident). An older woman and her grandkid come up to order some cookies, and at first, on of the children starts touching the glass. I politely ask him to stop, and he complies. His grandmother then stops the other son from also touching the glass. Now, they call the mother over (who looks to be in her early 40's) to start ordering what they want. She starts tapping the glass to point things out to her kids, and I endure it for a few taps. I then decided to do something, and then politely said "Please do not touch the glass, we just cleaned it". The mother then got pissed at me, and started ranting. I am not sure the exact order, but I remember the exact quotes of "I just cleaned my hands, why would you say something like that?", "How am I suppost to point things out to my kids then?", "That is stupid, there are still kids within this mall", and one of the last things she said was "You can just get a rag and wipe over it". She then left, saying she was goign to file a complaint for how rude I was.
My question for the people here is "Was I actually rude in telling her not to touch the glass after she did?"
Also, I know I could of walked around the back hallway, gone to the front and cleaned the window later, I was just trying to save myself extra work since I had to close the store alone.
It was about 8:40 pm, and I am working at a cookie store at the mall. There had been almost nobody in teh mall since about 8:00, and many stores were already closed. Because of this, I decided to have to other person with me clean the windows before they left (Which was about 30 minutes earlier to the 8:40 Incident). An older woman and her grandkid come up to order some cookies, and at first, on of the children starts touching the glass. I politely ask him to stop, and he complies. His grandmother then stops the other son from also touching the glass. Now, they call the mother over (who looks to be in her early 40's) to start ordering what they want. She starts tapping the glass to point things out to her kids, and I endure it for a few taps. I then decided to do something, and then politely said "Please do not touch the glass, we just cleaned it". The mother then got pissed at me, and started ranting. I am not sure the exact order, but I remember the exact quotes of "I just cleaned my hands, why would you say something like that?", "How am I suppost to point things out to my kids then?", "That is stupid, there are still kids within this mall", and one of the last things she said was "You can just get a rag and wipe over it". She then left, saying she was goign to file a complaint for how rude I was.
My question for the people here is "Was I actually rude in telling her not to touch the glass after she did?"
Also, I know I could of walked around the back hallway, gone to the front and cleaned the window later, I was just trying to save myself extra work since I had to close the store alone.
