mxfox408 said:
Its not unfair to call them on their corporatism mentality, Microsoft attempted to sell its ability to take ownership away from gamers who buy a product and own it, and then claim its the way of the future.... Yeah right people saw right through their bullshit, and they they cry foul? I guess they forgot consumers make them who they are not the other way around, but i guess we needed to remind them of that and they did not like it.
You're assumption is that you had ownership in the first place.
The problem here stems from the fact that for many years ownership was simply assumed to be absolute; when the reality is that you have never 'owned' the Hardware or Software.
In-fact sit down with the EULA that comes with them, they very clearly word that you have a License to use them within the Terms and Conditions you have agreed to by using them. Microsoft are not the only company to do this, and most importantly this practise goes back far longer than the Software or Video Games Market has even been around.
Dig out your old VHS Player, or the original owners manual to the first Microwave you bought.
The main issue here comes with the recent move towards a pure digital ecosystem, which honestly is still in it's infancy right now. This isn't like the shift from Tape > Diskette > CD > DVD > BluRay, but a fundamental shift in the paradigm of ownership itself; even though technically nothing is actually changing with the rights, it is a perceptual change for the consumer, which there is resistance too until they see the benefits for themselves.
The funny thing is people are acting like this is suddenly a new thing, but realistically how many digital games have you purchased via Xbox Live, PlayStation Network or Steam? How many Movies, TV Shows or Music have you bought via iTunes and Zune?
Think about it for a second, are your purchases there any less valuable than owning a physical copy?
Sure it does prevent the whole right of Sale and Resale of Goods, but ironically Microsoft looking at actually providing that functionality to people was met with even more resistance. Likely because they're not yet ready to fully let go of physical media, and it was seen as an Either / Or Choice; not that both of these things could co-exist while people transition.
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We look at the Always Online and Digital Right Management aspects of the new Console next, the reaction people had was while understandable again another 'Torch and Pitchfork' moment due to change; but actually I think this is far more reliant on the fact that peoples experience with DRM in the past has been very clouded, at least in recent years.
Although I would point out that 'Digital Rights Management' is just a rebranding of Copyright Protection with the idea that once you purchase a license to something; DRM provides you with the ability to take it anywhere you want to go without being intrusive.
Problem is how Publishers in recent years have handled it honestly has been incredibly stupid, giving it a bad name.
The concept isn't bad, and actually this isn't the first time Microsoft have implemented it; Bit Locker, which was something added in Windows Vista (XP Service Pack 2) was a DRM-based System actually very similar to Xbox Live for Windows.
It was eventually shutdown simply due to lack of interest from people, but honestly most people I know never even knew it existed or that Microsoft had a Digital Software Store; that was a screw up entirely on the business side of things, which actually is typical Microsoft where they will make something absolutely awesome and amazing; but then never let anyone know it exists.
Zune is an excellent example of this, because while Xbox Music (Zune) has been around since 1997 when it was called Osmosis... it was the first service that was realistically very close to what iTunes is today. Problem was that almost no one even knew it existed. Microsoft re-branded it several times, but it wasn't until the Xbox 360 when really it was the ONLY way to get your Movies and Music on the System; that people knew about it.
This is entirely Microsoft's fault as well because they often weirdly never market their important and innovative technology; instead focusing on aspects of their business that frankly don't bloody matter such-as Bing and Internet Explorer.
So why explain this? Because as I said it isn't the first time Microsoft have done DRM, and in-fact they have been amazingly good at providing it in a way that allows you to take any Licenses you have to any platform; without many of the restrictions you normally associate with the technology. Zune for example works on ANY Mobile Device, not just Microsoft proprietary hardware ... Games for Windows Live, universally reviled by almost everyone; is hated because it isn't Stable on every platform, but the DRM it uses is one that requires a single time code input (unless you bought via GFWL) and then it works anywhere you go regardless of 'server load' (aka Error 37)
It is sadly not praised for something they did get so right most people don't even know it is there, that is how DRM is suppose to work; on the new Xbox One, the "Serial Key" is baked into the disc itself and unique to that disc. Making the process even easier and seamless for legitimate consumers.
We look at the 'Always Online', which was complete horse**** to begin with; because 'Always' is not a requirement, unlike Steam where if a game requires you to always be online to play; well then you have to be. Half-Life 2 for example cannot be played in Offline mode unless you have the pirated version.
On the Xbox One, sure you need to 'check-in' every so often (24hrs was going to be the default, but likely could've been scaled as required) to make sure that licenses were updated when you purchased physical games; that software was up to date; persistent data was kept up to speed; new achievements were added; plus that local DVR of games you recorded could be uploaded to SkyDrive (same with Save Games) so that not online would it free up hard disk space, but also you could have access to them from another Xbox One, Windows PC, Smart Glass Compatible Device, etc...
Would it cut off some peoples ability to always use their console offline, sure; but realistically these are actually more edge cases. We're talking maybe 5% (at most) of the market share for the Xbox 360 right now, and if people understand that this is a requirement from the outset (even though technically it isn't) this does mean they won't be upset losing functionality when you're not online.
I think on the whole the real issue here was with the messaging, which eventually because of the media coverage (which didn't help they were really fuelling the witch hunt fires) was blown completely out of proportion.
It is understandable to see where Microsoft were coming from pushing the Kinect and Always Online aspects as good things, the problem is they never really explained WHY ... what was worse was Media (e.g. IGN, GT, Escapist, etc... all of the big media outlets) all took a single statement and was like "THIS IS THE FACT AND THUS IT SHALL BE!" attitude; when Microsoft had the exact same message of "Kinect will always be on" with the Xbox 360.
Where-as we know the reality is, there is a option to turn it off in the menus or even just disconnect it.
Now that they have gone on-record to say this same functionality is in the Xbox One, problem is people are now going to complain about HAVING to buy one with the Xbox One when the PS4 doesn't have one ... Microsoft has yet to really demonstrate properly why having it is more worthwhile than not.
I guarantee the next few week will be people crying out that they remove it and have a cheaper system, which honestly I hope that Microsoft remain very firm that it will ALWAYS be part of the Boxed SKUs; because having an Always Online Connection, having Kinect Always Available, and all these other aspects available to Developers is a good thing.
This means they don't half-bake support for Kinect because maybe 15-20% of their Audience have it, or even worse focus on full Kinect Only experiences.
What is the benefit of Always Online, compared to Sometimes Online? Despite the fact that every single territory they are retailing in, Internet is AS important to a home now as TV, Phone and Utilities ... well The Dark Souls is a good example of this, where the entire game /can/ be played offline, on your own. Yet the experience is very different online, even though it doesn't have traditional "co-op" or "multiplayer"; just the fact there are people in that world, putting down notes, working as teams, even the simple thing such-as seeing them as ghosts it adds to that world making it feel more alive and active.
The team behind Dark Souls took a gamble that everyone playing would be 'always online' so made it a key component or feature of the game; which is unforgivingly brutal difficulty, but also there is a chance to help or hinder others - this to me vastly improves the atmosphere and allows for a more interesting dynamic within the world it creates.
We can see more of a focus towards this, along with more people paying for Xbox Live Gold; which again might not seem like a big deal, but Microsoft have invested ALOT in greatly expanding the Live Servers; so that Publishers no longer host servers but instead Live does. This means no more "Oh EA shut down Game 2013 so they could release support Game 2014 online", again this is greatly out-weights little inconveniences caused by only having say 24-48hrs offline before you have to 'check-in'; which again is not even close to a big deal as most already are online all the time so they can talk to friends while playing.
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I firmly believe that the core gaming community as a whole, did over-react and never really thought about the implications of their complaints; or how justified these complaints really were.
The ONLY aspect that I was never entirely convinced of that Microsoft were looking to do was the new Game Trading and Used Game License system they were looking to implement; but it isn't to say I was opposed to the idea, as a concept it seemed sound enough .. but I'd like to see how it would work in practise before discussing the benefits or pitfalls, and really it would be a learning experience for Microsoft to work on implementing a full digital resale, rent and trading economy which currently just doesn't exist.
Would their plans (hopefully set to be slowly introduced later) have been the right one? I'm not sure, as I said I was entirely convinced by it; but it was definitely a step in the right direction and no doubt subject to major change over the lifespan of the Xbox One, which likely will be on the market until at least 2020 if not longer. So there is plenty of time to change, refine and revise it.
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Were most of the complaints / concerns really legitimate?
If you want my honest opinion... No, they weren't.
Many who were bringing up these so-called "important issues" that at best were edge cases, often were not the people who actually had these legitimate concerns. I personally can't relate to anyone who is upset about used games, as more often than not I don't buy pre-owned; people don't take care of discs, not to mention I've noticed that I've progressively moved from physical media to Steam and On-Demand where; I can't resale, I can't Trade, once I get a Game that's it... I'm stuck with it.
Is this an idea situation? Of course it isn't, but as no one seems willing to let Microsoft try to at least come up with a solution unfortunately we're going to stuck with that being a simple fact for some time; this is quite sad and incredibly short sighted on the part of the core gamer and media demographic.
No one will say that the messaging wasn't being handled by monkeys with twitter accounts; that goes without saying, but there is a difference between complaining about the messaging and what features mean and simply blanket screaming "MICRO$OFT SUCK CAUSE OF FEATURE X" just to be part of the cool kids. What never ceases to amaze me is how often people harp on about Microsoft being all about the money and not the consumer; when really have you met Apple or Sony before?
Honestly I would suggest to anyone with that attitude, to look back at what each of these companies have done in the past... how they treat their customers. Trust me Microsoft aren't even close to being some big evil corporation who only cares about money.