I bought a Samsung Nexus, took it home and over the next few days found out that it randomly wouldn't charge when plugged in.
I tried the cable in different outlets, in different computers, nothing consistently worked.
I took it back to the store I had bought it from within the 14 day replacement-for-any-problem period, and they tested it. They tried it on 5 different outlets and came back saying 'yeah, it's fucked'.
Then 'we'd offer to replace it for you, but we don't have any in stock'.
They check their computer, to see if there are any locations that have it in stock. The closest is downtown, about an hour drive away.
I go there, they test it too, come to the conclusion it's completely broken as well. But surprise surprise, they had sold out >.>
They tell me to go to another one that's about 45 minutes walking distance (this was also downtown, driving there and findig parking would have taken longer).
I go there, they have three in stock!
But they also demand to test it as well.
The fucking thing would not stop working *angry face*. Normally it would stop registering being plugged in several times per minute, but I was there for 45 minutes and it just kept right on working.
I told them to call the other places, talk to the people who tested it and found that it was broken. I gave their names.
He responds 'I'm sorry, but I need to see the failure myself before I can give you a new phone.'
And then the thing that blew me up 'it's physically impossible for hardware to fail randomly, it's either perfect or it doesn't work, there's no such thing as hardware only working some of the time'.
Oh My God the anger I felt towards that guy.
I knew if I stayed I'd be facing an assault charge.
I went back to the place I bought the phone from. They tested it again, and it stopped working for them too.
I told them keep the phone and order me a new one. I'll be back when it arrives.
3 days later I got my new phone.
So much anger.