Is that not what we were talking about?
You are right though, a consumer or "fan" of media is entitled to a quality product well made. Although what that might look like might vary from person to person.
This, pretty much. Fans aren't owed anything really. At least in so much as if the entertainment they consume does not live up to their lofty expectations, the creator is not obligated to "fix" it or fine tune it to their whims.
Also I believe Lindsey Elis did a video that relates to this,