When Treyarch's idea of "innovation" and "gameplay additions" stop being "more noob tubes" and "lets add lots of killstreaks", then my "constructive criticism" and "community feedback" will stop being outright flaming and boycotting of their products.
If someone like Bethesda or Obsidian made a statement like this, saying "Hey, we tried our best working on New Vegas, please tone down the hate-mail.", I might consider their words for a few moments. Surely those guys have a really tough time finding bugs in a game that big, and they're presumably working on a patch as I type this. I'd take their statements with a grain of salt, but there's at least a chance we can give them the benefit of the doubt.
When the Community Manager for Treyarch blames the community for disliking his company's rubbish products, it just rubs me the wrong way. When you build your multiplayer experience around Titles like "Joint Operations" and a killstreak bonus that ends the round for all players, you are marketing your game to a very specific demographic. A group of people who would kick over the chess board if they started to lose. The kind of people who would blatantly steal money in Monopoly, shout and scream when you tried to take it back, then angrily refuse to play anymore. The "Douchebag/Frat Boy" demographic, I call it. Treyarch and Infinity Ward recognize that these jerks are their target audience, and they create the kind of mindless bullet-and-explosion filled drivel that these "Gamers" crave. It's almost a good thing, because with all those modders and drop-shotters and noob-tube users all focused on Call of Duty, there are less douchebags wreaking havoc on the communities of better games.
What I'm trying to say is, Treyarch and Infinity Ward cater exclusively to the kind of self-centered douchebags I hate to run into on Xbox Live. They have no grounds to complain about their community being full of douchebags and bickering 12 year olds when they were the ones who centered their games on that target audience.