WoW did exactly what the players wanted it to do. Many things were clear-cut, and other things were gradually adapted from player behaviour.
The problem didn't lie so much in the things they developed in direct response to standard player requests, like customization options and new content (most of which was actually pretty good), but instead in their reactive development from observing player behaviour.
Such as...
Players rushed through the levelling in order to get to play their new characters with their friends who were max level, so blizzard made levelling faster.
Players made mods to simplify boss encounters, and blizzard adjusted the game to compensate... and when they compensated so much that the encounters were (allegedly) too hard to run without the mods, they implemented them into the game as well. Ultimately, all the bosses are now detailed in a codex, easily reachable from within the game, all in the name of 'accessibility'.
Players complained a lot about the right kind of loot not dropping, and they 'burned out' from running the same instances over and over again. In response, Blizzard made loot drops more frequent, more high quality, and easier to get to.
What did it all result in?
Players rushing to reach the endgame so they could fight easy bosses and get their shiny purples quickly.
The endgame gear became the ONLY reason for playing, and so it has remained for quite some time.
Don't get me wrong, the gear was always a factor, but I refuse to believe it was all about nothing but gear back in the day. I certainly didn't feel that way then... but I do now.
So... basically, I think this former dev has a point. Maybe not that WoW was inherently bad to begin with, but its growth was uncontrolled, its evolution too reactive to player behaviour and thus has indeed caused damage to the MMO genre.
You might argue that we got what we wanted, and I'd agree with you... but with a small adjustment.
We got what we THOUGHT we wanted.
Thinking back on my 8 years with the game, I still only remember the first incarnation of the game fondly. Before the first expansion, The Burning Crusade, was released. Everything I liked about it after that point is almost solely guild things, because the game had turned into a chore. A 'second job'. An activity I did to stay competetive in the endgame to enable me to have fun with the guild. I just can't help but wish it would've been so more than that.
Captcha: Dream big
heh...