GameStop Pulls PC Version of Deus Ex: Human Revolution
- Thread starter Andy Chalk
- Start date
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Really Gamestop? Really??
Geez, they should have done that in the first place. Steam is the way to go for PC games. Yes, I am on THAT bandwagon.
Geez, they should have done that in the first place. Steam is the way to go for PC games. Yes, I am on THAT bandwagon.
Why don't you just buy it from a real store?Irridium said:
One that doesn't try and completely rip off consumers.
I can understand how customers feel and how game-stop feels. Yet we have to look at the long term affects of the choices they've made. Telling your staff to pull coupons out of all the games sold, as well as opening new copies is unacceptable. The right decision was to remove the games from the store and return them and let Squeenix handle the situation on their own. This is going to be a scar on gamestop for a while, and they already have enough to worry about when it comes to their future in digital downloads. GS is 200K in the red right now as it is and 17% of that is (estimated) because of the increase of direct/digital downloads directly from the publishers.
Get it right GS or you can give Block Buster a call for advice
Get it right GS or you can give Block Buster a call for advice
Actually they didn't, they told people after they bought the game, got home, and found a distinctive lack of a coupon.Krantos said:
I can get away with murder around here as long as I keep the paperwork clean.Mygaffer said:
Remember that.
As far as I know, the Augmented Edition is still on the shelf, and the regular editions will still be available to fill preorders. Nobody's getting hosed.Irridium said:
I'd care more if I could remember the last time I picked something up at a GameStop. I could be wrong, but I believe the last time I purchased a game that wasn't through Steam or Amazon it was the Diablo Battlechest at Target, and that was a long time ago.
As others have said, it seems inappropriate for GameStop to remove content like this from the box, but it's also inappropriate for these coupons to be included in the first place. If either side had been more up front they probably could have avoided this.
As others have said, it seems inappropriate for GameStop to remove content like this from the box, but it's also inappropriate for these coupons to be included in the first place. If either side had been more up front they probably could have avoided this.
But you are online. You do have other options. A million of them.Irridium said:
I have a gamestop 2 blocks from my house and I would rather import a game from a foreign site than shop there.
I wouldn't go so far as say that Square and OnLive were in the right, but Gamestop was definitely in the wrong.
They don't rip the GFWL or Steam logos off of their game boxes. They don't check all of the inserts for every game for any sort of advertisement. They don't pull the MS points or Xbox Live cards, despite the fact that it exposes customers to the Games on Demand service.
Basically, there was a promotion that was actually valuable, and Gamestop abused its position as a retailer by trying to pull one over on unsuspecting customers, rather than dealing directly with their vendors like every retailer should.
Still, it sucks to know that this could have all been avoided with a little openness. However, it's best to blame the party that actually screwed over the customers.
They don't rip the GFWL or Steam logos off of their game boxes. They don't check all of the inserts for every game for any sort of advertisement. They don't pull the MS points or Xbox Live cards, despite the fact that it exposes customers to the Games on Demand service.
Basically, there was a promotion that was actually valuable, and Gamestop abused its position as a retailer by trying to pull one over on unsuspecting customers, rather than dealing directly with their vendors like every retailer should.
Still, it sucks to know that this could have all been avoided with a little openness. However, it's best to blame the party that actually screwed over the customers.
Downloading through Steam: Can't do it due to crappy internet.GonzoGamer said:
Ordering physical copy online: Due to many post-office troubles in my area, delivery times have been bloated to stupid levels and are all over the place. There's a good chance I wouldn't get the game for many weeks. Would be 10x worse if I ordered from a foreign site.
Buying from another store: All other stores have piss-poor PC selections, and the game is already sold out in those stores.
So I don't really have much options.
I can see opening the boxes and removing the coupons as being controversial, though even with that I have no objection if they take returns on opened boxes.
If they won't sell the game at all, that is a simple business decision and should be met with no objection whatsoever.
If they won't sell the game at all, that is a simple business decision and should be met with no objection whatsoever.
Digital is out of the question for me for the same reason as above - crappy internet - and even if I could buy digital, I wouldn't. I like boxes and manuals and all the rest of it.
But my copy of Deus Ex just arrived today from Future Shop, the day after launch. Shipping was free. So I paid exactly the same price as in-store, but I didn't have to drive an hour (one way) at $1.30 a liter to get there.
Hmm.
But my copy of Deus Ex just arrived today from Future Shop, the day after launch. Shipping was free. So I paid exactly the same price as in-store, but I didn't have to drive an hour (one way) at $1.30 a liter to get there.
Hmm.
I am usually one to defend Gamestop, as I have not had all these terrible experiences that so many seem to have. My local ones have always been good. When the original story broke it really looks as both sides kinda were in the wrong here. Publishers should have listed what was in the box, and it was wrong to remove materials from peoples boxes (even if they were not told). However it is good to see both companies taking steps in the right direction. Sending them back until they can release a non-coupon'd version seems like an excellent compromise.
Depends on the location, I suppose. It HAS been a long time since I've seen any GS locations that had more than a token single wall section or less of PC games, most of which would stay up there for six months or more without seeming to move. Some of the boxes built up a visibly thick stack of price change stickers. Presumably, the disinterest in real-life boxed PC games is part of exactly WHY they're opening a digital games service.V8 Ninja said:
who the hell buys pc games from shops anyway?
for me its steam all the way, and f you dont have fast enough interwebs for downloading it then order online and save a few £££. when i reorder games online they always arive on day 1 so i save cash and a trip into town-win win.
for me its steam all the way, and f you dont have fast enough interwebs for downloading it then order online and save a few £££. when i reorder games online they always arive on day 1 so i save cash and a trip into town-win win.