GameStop Pulls PC Version of Deus Ex: Human Revolution

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No_Remainders

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I wonder if they did that in Ireland...

Oh well, I'm getting it from GAME instead of GameStop... And on 360, anyway.
 

No_Remainders

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Yopaz said:
And yet I have seen GameStop selling CS. The very game Steam was made for.

What I want to ask is. How is this anything different from publishers "removing" content from games they make?
There's been a lot of argument over games like Rage for having extra content for those who buy new that others have to buy separately. Now GameStop does it and everyone seems to be on GameStop's side. And GameStop is actually physically removing something.
It's because GameStop actually have a fair point here.
GS are going to be releasing a service to stream games, like OnLive does at the moment, so they're removing advertising for a soon-to-be competing service.

They didn't go about it well, but still, they have an argument.
 

rsvp42

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I usually play devil's advocate with this kind of stuff, but I'm not doing that this time. This just sucks. They should have just returned the boxes unopened and taken a hit. I like GameStop well enough, but there always seems to be some problem with them, whether it's little things like closing at 8 and preventing me from picking up a preorder, medium things like delaying the release of time-senstive preorder codes for SW:TOR or big things like this, there's always something. Oh well, I was thinking of picking this up, so if I decide to go with PC instead of Xbox, i'll avoid them this time.
 

JediMB

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Yopaz said:
JediMB said:
XaVierDK said:
JediMB said:
XaVierDK said:
Baresark said:
.... It's a steamworks title.... at no point can you not have it on a competing digital service. Wonder what's going to happen to Skyrim now.
Steam isn't a streaming service (yet)...
But Steam is in competition with GameStop's download service.

And it's not like GameStop actually has a cloud gaming service up and running, or is promising to offer Deus Ex: Human Revolution on it once it goes live.
I don't think Gamestop minds selling a game which requires Steam, as long as people actually buy the game in a Gamestop... But the blatant advertising of a (soon-to-be) competing service in a product they sell? I can sorta understand where they're coming from :)
But once someone buys a Steamworks game and is forced to install and register for Steam, they'll naturally be more inclined to buy games on Steam rather than on GameStop in the future.

It's the same thing as for OnLive. They register for the service to get their free copy of Deus Ex, and then they start investing money in other games.
And yet I have seen GameStop selling CS. The very game Steam was made for.

What I want to ask is. How is this anything different from publishers "removing" content from games they make?
There's been a lot of argument over games like Rage for having extra content for those who buy new that others have to buy separately. Now GameStop does it and everyone seems to be on GameStop's side. And GameStop is actually physically removing something.
Well, personally I'll never be on GameStop's side as long as they keep running their business as they do now.

And at the end of the day all video game distribution services - be they physical stores, online retailers, digital distribution services, or cloud gaming services - are in competition with each other, and you don't see any other stores removing OnLive coupons from the game cases.

Although... I do recall there being a bunch of British retailers threatening to stop stocking Steamworks games because they felt threatened by Steam. (And recently there was news of games getting delayed releases on Steam in the UK.)
 

oathblade

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I wandered through the local Gamestop 3 days ago. Window shopping and price checking. Planning what to buy and..wait that did what?

Thanks Gamestop I almost forgot what kind of jerks you were. Great save, Ill make sure to spend my money elsewhere.
 

TheDoctor455

Friendly Neighborhood Time Lord
Apr 1, 2009
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Morons. They didn't stop to think about the possible bad PR this would cause did they?

All Gamestop is accomplishing with this is driving possible customers AWAY from their services.
 

andy25100

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Gamestop is trying to stop people from buying deus ex by not letting them buy it from them, forgetting all the other shops selling the game with the coupon, they lost the moment they started this debacle.
 

jovack22

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People, stop spending money at gamestop. Plain and simple. There are many more stores that sell video games that aren't so crooked.

I've RARELY had a good experience at Gamestop, and I personally boycotted the store (it's been 2 or so years).
 

Yopaz

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Jun 3, 2009
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No_Remainders said:
Yopaz said:
And yet I have seen GameStop selling CS. The very game Steam was made for.

What I want to ask is. How is this anything different from publishers "removing" content from games they make?
There's been a lot of argument over games like Rage for having extra content for those who buy new that others have to buy separately. Now GameStop does it and everyone seems to be on GameStop's side. And GameStop is actually physically removing something.
It's because GameStop actually have a fair point here.
GS are going to be releasing a service to stream games, like OnLive does at the moment, so they're removing advertising for a soon-to-be competing service.

They didn't go about it well, but still, they have an argument.
So when game developers want to compete with their biggest loss in income that's a terrible thing, but when GameStop wants to do the same it's all OK?

There's been a lot of rage around Rage because an area in the game featuring sewers was given as free dlc for those who bought it new. This could be bought independently if you bought the game used.

Now EA includes something that competes with GameStop and everyone is on GameStop's side, saying that's understandable because it will mean GameStop loses income. Now why is there such a fury around a case where the creator of a game wants to secure at least some money and gives exclusive content when a retailer (which has NOT made any games) actually removes something the publisher gives you?

I just can't see the difference. Please, tell me the difference between:
1: Game developer "removes" content to get ahead in the competition
2: GameStop removes content to get ahead in the competition
 

No_Remainders

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Yopaz said:
No_Remainders said:
Yopaz said:
And yet I have seen GameStop selling CS. The very game Steam was made for.

What I want to ask is. How is this anything different from publishers "removing" content from games they make?
There's been a lot of argument over games like Rage for having extra content for those who buy new that others have to buy separately. Now GameStop does it and everyone seems to be on GameStop's side. And GameStop is actually physically removing something.
It's because GameStop actually have a fair point here.
GS are going to be releasing a service to stream games, like OnLive does at the moment, so they're removing advertising for a soon-to-be competing service.

They didn't go about it well, but still, they have an argument.
So when game developers want to compete with their biggest loss in income that's a terrible thing, but when GameStop wants to do the same it's all OK?

There's been a lot of rage around Rage because an area in the game featuring sewers was given as free dlc for those who bought it new. This could be bought independently if you bought the game used.

Now EA includes something that competes with GameStop and everyone is on GameStop's side, saying that's understandable because it will mean GameStop loses income. Now why is there such a fury around a case where the creator of a game wants to secure at least some money and gives exclusive content when a retailer (which has NOT made any games) actually removes something the publisher gives you?

I just can't see the difference. Please, tell me the difference between:
1: Game developer "removes" content to get ahead in the competition
2: GameStop removes content to get ahead in the competition
I'm actually all in favour of preventing people who buy second hand to play some content. I think it's a pretty good idea.

And Square Enix included it, not EA.

Shrug. I buy first hand almost exclusively, unless it's a game that I just wasn't bothered getting when it was first released and therefore can't find a new copy.
 

Yopaz

Sarcastic overlord
Jun 3, 2009
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No_Remainders said:
Yopaz said:
No_Remainders said:
Yopaz said:
And yet I have seen GameStop selling CS. The very game Steam was made for.

What I want to ask is. How is this anything different from publishers "removing" content from games they make?
There's been a lot of argument over games like Rage for having extra content for those who buy new that others have to buy separately. Now GameStop does it and everyone seems to be on GameStop's side. And GameStop is actually physically removing something.
It's because GameStop actually have a fair point here.
GS are going to be releasing a service to stream games, like OnLive does at the moment, so they're removing advertising for a soon-to-be competing service.

They didn't go about it well, but still, they have an argument.
So when game developers want to compete with their biggest loss in income that's a terrible thing, but when GameStop wants to do the same it's all OK?

There's been a lot of rage around Rage because an area in the game featuring sewers was given as free dlc for those who bought it new. This could be bought independently if you bought the game used.

Now EA includes something that competes with GameStop and everyone is on GameStop's side, saying that's understandable because it will mean GameStop loses income. Now why is there such a fury around a case where the creator of a game wants to secure at least some money and gives exclusive content when a retailer (which has NOT made any games) actually removes something the publisher gives you?

I just can't see the difference. Please, tell me the difference between:
1: Game developer "removes" content to get ahead in the competition
2: GameStop removes content to get ahead in the competition
I'm actually all in favour of preventing people who buy second hand to play some content. I think it's a pretty good idea.

And Square Enix included it, not EA.

Shrug. I buy first hand almost exclusively, unless it's a game that I just wasn't bothered getting when it was first released and therefore can't find a new copy.
OK, so I'll admit I don't know who's actually publishing the game, but you said GameStop had a fair point without answering how GameStop can cause losses to publishers and developers and almost no-one has a problem with it, but hate it when publishers do the same to GameStop?
 

warfjm

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If I really want the coupon, I'll just go to Walmart and not Gamestop. And this isn't the only shady stuff that Gamestop does either.
 

No_Remainders

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Yopaz said:
OK, so I'll admit I don't know who's actually publishing the game, but you said GameStop had a fair point without answering how GameStop can cause losses to publishers and developers and almost no-one has a problem with it, but hate it when publishers do the same to GameStop?
I didn't talk about publishers restricting content because that wasn't part of the topic in the first place. Yes, GameStop had a perfect excuse to do as they did. However, I'm also of the opinion that restricting content is a very good way of stopping people from buying pre-owned, because publishers get no money off pre-owned sales, and therefore are losing out, whereas GameStop make money.
 

Drakey

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May 17, 2008
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So If I got a Whopper at McD's, Because the third party sent them the wrong materials for a Big Mac, Am I supposed to be angry with the McD's? Bull.

I stand behind gamestops decisions to protect thier interests by asking Square to give them copys w/o competetor advertising and promotions. Should have been that way in the first place, and even gamestop was unaware of this foolishness. Thats Sloppy work on the side of Square-Enix. As customers, Dont be getting the nickers in a twist just because the retailer wants to protect itself. If you get a coupon, great. If not, YOU STILL HAVE BOUGHT AN AWESOME GAME, that you never expected to get said extra in the first place.

Cry Baby Cry. - Wash
 

swtstar777

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Am I the only one that thinks "While it is wrong to open potential customers merchandise, it is there right to not have coupons of a competitor in items they sell." Seriously. Am I really the only one.
 

GonzoGamer

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Gizen said:
AgentBJ09 said:
Advertising discounts, sales on products, and bonus content downloads are fine to package in games because they usually do not directly compete with the businesses that sell the products with them. Now, once you talk about digital distribution of full games via stream, you enter the territory of directly competing sales between OnLive and Gamestop's new service. By Gamestop's sales of those OnLive coupons, they are deducting sales from their future service.

Put another way, that would be the same as me having a coupon for a free RPG rulebook from my competitor's hobby store in one of my new books, when I sell the same product in store. I would have the right to refuse and recall items with that promotion inside because it threatened my own sales, so why doesn't Gamestop?
Except in order to get that coupon for a free rulebook from a competitor's store, I'd first have to pay full price to obtain the same rulebook from YOUR store. All those coupons that Gamestop was pulling out, for the customers to get them, they'd first have to have already bought the game from Gamestop, which means they've still gotten the money for it already. On top of that, since the coupon is to get the game for free, OnLive isn't even actually making any money from the coupon in and of itself (at least that I'm aware of, unless OnLive has a subscription or something that I'm not aware of). Furthermore, Gamestop doesn't have a competing business with OnLive YET, and I'm willing to bet that they didn't at the time that Square-Enix negotiated this deal with OnLive, since Gamestop's acquisition was a relatively recent thing. If anything, this will make Gamestop lose money, because even if they're given versions of the game without a coupon to sell now, why would anyone buy from them when you can go to the Wal-Mart next door and get two games for the price of one? Not to mention Gamestop is already having issues with people getting fed up with being sold tampered goods as brand new, and this does not help that image.

I wouldn't necessarily say that Square-Enix is completely 100% in the right, but Gamestop is definitely in the wrong, and by a much larger amount.
You had me at YET.
If gamestop had their cloud based service set up, I could see them bringing this up (making it an issue) but not just selling opened copies as new, which they do anyway.
I find it sad that they got Sqare to apologize for it. It reminds me of when Dick Cheney's friend apologized to Dick for being shot in the face by him.

This is really just the latest reason in a long list of things that make me not want to ever walk into a gamestop again.
 

Yopaz

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Jun 3, 2009
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No_Remainders said:
Yopaz said:
OK, so I'll admit I don't know who's actually publishing the game, but you said GameStop had a fair point without answering how GameStop can cause losses to publishers and developers and almost no-one has a problem with it, but hate it when publishers do the same to GameStop?
I didn't talk about publishers restricting content because that wasn't part of the topic in the first place. Yes, GameStop had a perfect excuse to do as they did. However, I'm also of the opinion that restricting content is a very good way of stopping people from buying pre-owned, because publishers get no money off pre-owned sales, and therefore are losing out, whereas GameStop make money.
But why is this a fair point? You haven't answered why AT ALL. Now when you "answered" that question all you said was GameStop had a perfect excuse. The first time you "answered" it you said they had a fair point.
Why is it fair that they open the box, remove something and sell it as new? If it's opened it's no longer in sealed condition. Should they also be allowed to remove dlc coupons?
As it is GameStop is allowed to sell used games. There's no law against it. They hurt publishers and developers, but there's no law against it. Why should they also be entitled to remove things from new copies? We already buy the game itself from GameStop so it's not like they lose a dime if we get a free streaming version of it. It's not like we would buy the game as a hard copy from GameStop then buy it as a streaming version from GameStop too. If this is such a big deal, why not let everyone who has bought Deus Ex from them get a coupon from their service? They ARE taking away something we actually have paid for without any refund to compensate for the fact that we get less. This is in fact a situation where a big company rips off the little consumer.
Explain to me how they got a perfect excuse without saying "they had a perfect excuse", "they were in their right" or "They had a fair point.

Edit: I also mentioned the fact that some publishers use dlc to earn money (I wont say restrict content when they don't actually do that) because of the lack of complaints when GameStop actually removes something. It's been there from my first post as an open question. Also if you actually read my first post I dedicated that one to draw parallels between the recent drama around Rage. That question was directed to anyone who wasted their breath complaining over it. The topic telling everyone to boycott it. The sensationalist article written on the topic. So in my post I asked what the difference was. To which you replied that "GameStop actually had a fair point". So basically I asked you about that again because you clearly stated that the difference that GameStop were in their right to remove this coupon while publishers having day one dlc were in the wrong.
 

AgentBJ09

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robert01 said:
And what GameStop did is still wrong. Clearly they are afraid of competition.
Square Enix doesn't have to OK any promotions they do with stores.
Clearly your understanding of marketing is a little off.
Uh, no. Your understanding of business practices is off, to a large degree.

Any company can refuse to promote a competitor. Also, any company that wished to promote the sales of products from other companies, like Square did with OnLive, has to inform those who buy their products of it as soon as they reach an agreement. Those companies can then accept the item as is, or turn it down.

Gamestop may be making a bad move, but given the circumstances, they have the right to do so since Square never told them about this. If Square HAD told them, you'd see this Escapist headline instead:

"Looking to get a free copy of DE:HR from OnLive? Don't buy from Gamestop."

GameStop cannot open an item, remove something from inside it, and than claim it is a new sale. They only have two options, deal with the promotion and PROVE to people why their service is better than the competitors, or not sell the product. Which they opted to do once it got out that they were removing the coupons.
Then, you'll be pleased, I guess, to hear they are offering a $50 gift card to everyone affected by this, as well as a Buy 2, Get 1 Free voucher that you can use seperate from that giftcard.

I doubt it'll satisfy, much less placate, many people who already demonize the company, but then again, I don't mind the outrage as much as I used to. In about a week, it'll be a moot topic.
 

DracoSuave

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GameStop has every right to do that to SE, because yes, SE didn't tell GameStop it was happening.

At this point GameStop has the right to discontinue the product or not sell or distribute it, which is an action between GameStop and SquareEnix. This is fine.

What is NOT fine, is taking the products, and removing elements of the products while still offering the products.

It is reasonable to expect products bought from a store to be in good working order, with no parts missing without prior notice. With computer games, there's an explicit license that extends to the opener of the product. Often this will make illegal the transfer of that license.

In this case, by opening the product, GameStop becomes the owner of that license. They cannot then repackage that product (with bits missing) and then resell it because those products do not have resell clauses for their licenses.

As well, even if the products DID have transferable licenses, as the first end user of that license, GameStop cannot advertise the game products as new. They've accepted the EULA, and thus the game is now used.

There is also the problem that if it is reasonable to expect that the game come with free digital copies (is it written in any internal literature outside the actual OnLive itself?) then GameStop cannot be said to be selling the product in good faith.


Selling opened games as new is wrong, and they should not have tampered with the product. Not selling them is right, and they have the right to not sell things.

And Square has the right to tell customers that if they don't like free digital copies of stuff they own they can go to GameStop for that 'service.' That's a brilliant FU right there.
 

For.I.Am.Mad

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May 8, 2010
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Is there like a rule where nobody's allowed to say anything bad about this game? Cuz I got some major issues with it. Thank Buddha for Redbox.