Microsoft Exec: Offline Gamers Should Stick With Xbox 360

[el_kabong]

As a man who makes his living off of customer service, market analysis, and business partnering this is just amazing for me to watch. Sort of like a concert violinist watching a drunken meth addict play a two-string guitar while he's on fire.

How can Microsoft, a major company, be THIS terrible at PR that they explicitly tell consumer bases not to buy their newest gadget and that gamers fears are just the process of them "imagining outcomes"?! Did they fire their entire legal/PR staff? If not, they need to slap some shovels out of their representatives hands before they dig themselves any deeper.

 

[sturryz]

This is starting to turn to Parody really quickly. Microsoft needs to stop digging the hole their under or else the fallout of this thing is gonna be even worse then when this thing comes out and crashes and burns. They have become some twisted joke of how we envision Corporate America.

 

[BehattedWanderer]

"And until you use it, it's really hard to understand what all the advantages are."

That's a terrible PR line. You should really be able to tell me what the advantages of it is before I'm picking it up and using it. I've got a list of intrusive disadvantages, and I guess TV and Sports (neither of which I need my console for), but so far...I don't have any advantages that aren't found elsewhere without all the inconveniences. But hey, if you don't want me to buy your new product, that's okay. I won't. Your largest gaming rival company is also putting out a new console, for $100 less, with a better selection of games I'd actually like to play, and not just "TV AND SPORTS!"

Man, M$ is digging themselves such a deep hole at such a great speed, I think they forgot they're not playing Minecraft all the time.

Oh, and Relevant, I guess.

Spoiler: TV and Sports!

 

[Terminate421]

I want to know who let this guy in charge of what used to be a very nice division.

 

[Nocturnus]

Hey, Don Mattrick, I've got a console for people who can't get online.

It's called the PlayStation 4.

Or the Wii U.

Or something that doesn't come from Microsoft.

Sound good?

 

[Infernal Lawyer]

Finally, and here's a small nugget of hope, does this mean that support for the 360 will continue? Will it still get new games? Will it get Halo 5 and Halo 6 (because those are the only reasons I'd buy a Xbox One) and other exclusives a few years from now? If that's the case, then I have no interest in buying their new console because their old one is still giving me everything I want.

New games and exclusives? Maybe. Online server support? Extremely unlikely, seeing as this message is directed at people who don't have any internet. So, your Halo 6 360 version probably won't have online multiplayer, because fuck you.

 

[Nuxxy]

B-U-L-L-S-H-I-T!

Way to talk around the issues but not about the issues. I'm guessing that for the majority of XBox users, arranging an internet connection is not impossible. (Let's distract them with that story about the submarine!)

But it's not online capabilities that are the problem, you dumbass, it's online requirements! I have no problems with a console going online if it benefits me, the customer. But Microsoft has not shown anyway yet that this has. So here are some of the actual questions that need answering:

1) How does the the once-every-24-hours connection benefit me?
2) Why, if the console cannot connect, does it prevent you playing already installed, offline games?
3) Can you guarantee that in 10+ years, this console will still work, and I will be able to use the device and games I paid for?

If there are cloud-based games, I accept they won't work without a connection. If there are updates, I accept those won't work without a connection. I don't see why other of those should affect games that don't require them, though. As an example of how it should work: STEAM. You can offline as long as you want, whenever and wherever you want.

What you are is a monkey in a suit, throwing your shit at me. "But wait!" you cry, "Don't wipe it off until you have tasted it!" If it looks like shit and smells like shit, it's shit. I don't need to taste it to make sure.

 

[IamLEAM1983]

So, how long before Mattrick gets his pink slip?

 

[Reincarnatedwolfgod]

In other words he basically said deal with it.
nice job digging your selves in a deeper hole of the negative pr for microsoft/xbox.

 

[knight steel]

"Well this consoles going down all on the account of the shit storm though well crash there no need to frown as were all going together and I won't say he owes me as I disappear to the Ps4 because I am in good company as we are all going together"
"As I was sinking down into the brine, when a curious sight caught my eye.
Seaman Mycrosoft had found him a raft and was makin' a speedy goodbye.
At the risk of sounding absurd, I have always been good as my word.
So a power cord, I lanced into his eye and I knocked his ass overboard."

 

[Ukomba]

"Wow he's right, he's talked me around, I can't wait for an Xbox one now." Said no one ever.

Seriously, is he trying to shame people into buying it? He's basically saying, "Complainers just aren't cool enough to get this consol."

 

[Ukomba]

Some hacker is going to take down the Xbox network for a coule days at some point, remember the psn trouble,only thid time itll be a catastrophe be cause all xbones will be bricked after the first day.

 

[Johnson McGee]

I don't want to say I hope the Xbone will fail; but it would put several bags of popcorn to good use to watch the chaos that would ensue if MS pulls a Simcity and everyone who pre-ordered an Xbox One couldn't play it for a week due to server overload.

OT: This whole episode reminds me of the Abercrombie and Fitch "fat people don't belong in our clothes" saga.

 

[Razhem]

I'm amazed how they can do something so right and so wrong at the same time. The game presentation on E3 seemed awesome, but all of the policies of the console itself are a shit sandwich, and frankly, for multiplat the PS4 will deliver at a cheaper price and for first person, I'm thinking Sony is better at that too. So yeah, they either stop being assholes or I see a crash and burn.

 

[Mr Fist]

OW, my head! It hurts! But I can't stop banging it on this brick wall! A wall made of bricked Xbox Ones!

 

[Adam Jensen_v1legacy]

Hold on a second there Microsoft. Are you saying that Xbox 360 is the only offline device I can use instead of Xbone? I can think of a few more. PC, PS3, Wii U and...

...wait for it...

PlayStation 4!

 

[Karadalis]

The sad thing is the console will still sell relatively well when ignorant dudebros are going to dish out $500 so they can play the next COD and BF4.

Like it or not those so-called dude bros are bringing in piles of money to support your hobby, so perhaps acting like a jackass to them isn't the best course of action.

These dude bros are not supporting our hobby they are ruining it by swallowing every coolaid that the industry puts infront of them.

All the negative sides of the xbone can be attributed to mindless and uninformed consumerism.. you know.. just what those so called "dudebros" do.

Also we should be thankfull for to them for only buying CoD BF and EA sports games?

Sorry to burst your bubble but dudebros are the problem here not the solution.

 

[luvd1]

Did.... Did he just tell people to "deal with it"? Wow, that's just remarkable.

 

[OldNewNewOld]

I hope they leave the game industry after the Xbone. MS clearly showed their DRM and anti-user "fature" infested vision of the industry. I hate what they want. I just hate it. This is honestly the first time I would say I truly hate something in gaming. Until now I was only disliking things, but this is just hatred. I absolutely don't want something like this to happen and I simply can't trust MS even a bit with gaming anymore.

Even if they tone it down the next gen, they will strive to make their vision reality and I don't want that possibility to even exist. I'm honestly scared for gaming if the Xbone is successful. I'm scared I would lose the hobby I loved my whole life.

captcha: i love you
I love you too captcha, just please stop appearing in every post.

 

[commasplice]

Gawd, this guy. The only reason--THE ONLY REASON--I don't simply comment with something really vitriolic and spiteful is because I'm afraid of the almighty banhammer.

Seriously, though, I don't think the point could be missed any harder by anyone anywhere. I mean. Even Kaz Hirai's whole "We wanted the PS3 to be impossible to program for" argument makes more sense than this. And really? I wasn't on the Microsoft hate train before the Xbox One was announced. I wasn't. I have a 360 and I feel mostly positive towards it. I use PCs 'cause Mac's branding and . . . whole . . . GUI . . . style . . . thing just doesn't appeal to me.

But this? Really? Really? His response to legitimate concerns of people who are actually interested in patronizing his business is "Just play this outdated piece of equipment we produced instead"?

The least he could have done was be honest with himself and say "Fortunately we have a product for people who aren't able to get some form of connectivity. It's called PLAYSTATION FOUR."