Sony Offers "Sincerest Apologies" for PSN Attack

[jackpipsam]

sorry?

oh gee thanks :/

 

[JDKJ]

The amount. They offered a humble apology, benefits on the PSN (if I'm not mistaken), and are working to help catch the hacker. And people still want to *****.

The way I see it is that there is either misinformation or assumptions that are, for whatever reason, taken as fact by many, many users-which leads to a landslide of wrong statements born out of this-and this blinds their objectivity as to what will most likely happen based on the facts and how legal systems actually operate as opposed to what they want to happen.

JDKJ said it pretty well in post 174. This misguided sense of self-entitlement is pretty widespread but is, for the most part, born out of misinformation. Or simply bullshit assumptions.

Some are apparently so busy bashing Sony that they're oblivious to what Sony is actually saying and doing, like sucking up the costs of having a credit service monitor credit transactions, amongst other things in their blog announcement and press conference.

Not to say that Sony is without fault(or they wouldn't have bothered taking all those steps) but objectivity seems to be thrown out the window in some cases.

Not good enough. I expect to be installed as the new Emperor of Japan. Being unable to play on the Playstation network for a week is the greatest tragedy in the history of the human race, if not the history of the Universe as a whole (though Bambi's mum dying was pretty bad too). The hacker responsible is a worse human being than Joseph Stalin. When caught I expect him and his extended family to be buried alive, and his name erased from the annals of history.

[SMALL]Continues for hundreds of pages.[/SMALL]

Well obviously. They should modify constitutions worldwide to make this sort of compensation the norm, dammit! D:

And that they are admitting that they fucked up while they have class action lawsuits pending against them is, I think, all the more admirable. I've worked on the defense side of Wall Street banks (e.g., Goldman Sachs) enough to know that they wouldn't ever do anything of the sort with lawsuits pending against them. They'd be too concerned that apologizing and offering to fix a bad situation could be somehow used against them. Instead, they'd shut their mouths, not admit to a bit of wrong-doing, let their $1000 an hour attorneys do all their talking for them, and ride it out for as long as they can until they either (a) kick ass in court or (b) are forced to settle out for pennies on the dollar. That's the Wall Street way.

 

[Redlin5_v1legacy]

This isn't going to stop 1/3 of your userbase from leaving Sony.

Your apology isn't going to fix this :/

 

[icame]

Oh look, the hackers didn't break in using a jailbroken PS3. How unsurprising.

So, where have all the people blaming this on Geohot's CFW gone, pray tell?

Exactly, someone who understands how serious the top of the company takes this. I don't know how long you've been living under a rock, Shadie777, but bowing down to someone in Japan is not a usual custom, let alone a multinational corporation, and means they show a great deal of respect to their customers.

Uh, what rock have you been living under? Bowing is a fundamental and virtually standard part of an apology in Japan.

I think it was more of how deeply they bowed. It means a lot more then simply nodding your head downward for a second.

 

[Redlin5_v1legacy]

This isn't going to stop 1/3 of your userbase from leaving Sony.

Your apology isn't going to fix this :/

Oh, so you would rather they hadn't said anything at all?

Maybe. It's not like it makes a difference either way so what do I care?

 

[bad rider]

in b4 "Anonymous did it!" without reading the article.




Now, what will you do if/when credit cards that were "stolen" start being used?

Dispute the charges, get the card replaced, and put a fraud alert on your accounts.

I would also get your credit reports checked. It's free as a US citizen at annualcreditreport.com once a year.

Are you employed by Sony or are you just copying and pasting their press releases?

 

[bad rider]

This isn't going to stop 1/3 of your userbase from leaving Sony.

Your apology isn't going to fix this :/

Oh, so you would rather they hadn't said anything at all?

Maybe. It's not like it makes a difference either way so what do I care?

To be fair if they didn't people would ***** that. "They didn't even apologize!"

 

[Shirokurou]

Hey dude, no sweat.
No system is 100% hack-proof.
This just gave me time to remember the days when console games were all about the single player.

 

[Low Key]

I'm sure he meant it when he apologized. I can't imagine they actually wanted something like this to happen as they are losing assloads of money.

That being said, this is also one of those things that shouldn't have happened in the first place. Corporate network attacks occur every day. They need to be better prepared from now on or they need to pack it up. No one is going to buy a console from a company that can't be trusted with customer information.

 

[Low Key]

in b4 "Anonymous did it!" without reading the article.




Now, what will you do if/when credit cards that were "stolen" start being used?

Dispute the charges, get the card replaced, and put a fraud alert on your accounts.

I would also get your credit reports checked. It's free as a US citizen at annualcreditreport.com once a year.

Are you employed by Sony or are you just copying and pasting their press releases?

Bro, that is what YOU need to be doing. Be a little more proactive about your personal finances. Sony isn't going to talk to your bank for you, even if this whole mess is their fault.

 

[bad rider]

in b4 "Anonymous did it!" without reading the article.




Now, what will you do if/when credit cards that were "stolen" start being used?

Dispute the charges, get the card replaced, and put a fraud alert on your accounts.

I would also get your credit reports checked. It's free as a US citizen at annualcreditreport.com once a year.

Are you employed by Sony or are you just copying and pasting their press releases?

Bro, that is what YOU need to be doing. Be a little more proactive about your personal finances. Sony isn't going to talk to your bank for you, even if this whole mess is their fault.

Bro? I thought you had gone out drinking tonight and when did you... oh wait your not him..

Anywhooooooo... If Sony talked to my bank for me I would be rather confused as I don't own a Sony product. I was merely stating the similarity between what someone had posted and what the official statement coming from Sony was.

However as we already decided to travel down the road, it would be a shame to not enjoy the views while we are here sooo. If I did own a PS3 and just had my details taken, do you know how big a fuck I'd give right now? None, if I've been hit I've been hit by now. Everyone know whats happend and no-one will be stupid enough to use those cards anymore, not with the FBI etc involved. Using a credit card from the "Sony stockpile" will be like firing off a flaregun while shouting out of microphone. "Over here guys. Please come and throw me in jail! There's something soooo appealing about having an ass like a clowns pocket."

Nevertheless, I would expect people to have taken out the basic precautions to say the least, safe than sorry yada yada yada.

 

[D_987]

The amount. They offered a humble apology, benefits on the PSN (if I'm not mistaken), and are working to help catch the hacker. And people still want to *****.

Of course they do, the incident should never have occurred in the first place. The thing is they should be apologizing [that's a given], there should be benefits and they should be working to catch the hacker. They shouldn't be let off just because they act how we should expect our companies to act after they've majorly fucked up.

Maybe you're willing to forgive incredibly easily, but others aren't.

 

[thejackyl]

Unless someone is buying an RV in my name right now, I can accept his apology.
Article pretty much sums up how I feel

Customers were notified around April 26 that their information may have been stolen, even though there was no proof, because the possibility couldn't be ruled out.
I thought they did figure out that EVERYTHING got compromised ( http://www.escapistmagazine.com/news/view/109568-Sony-Admits-Private-PSN-Info-Has-Been-Stolen-All-Of-It )

Either way, I'm probably gonna stick with my PS3 until the next generation of consoles comes out. And when they do, I'm gonna research them instead of going fanboy on one like I did when the Wii came out.

 

[JDKJ]

Unless someone is buying an RV in my name right now, I can accept his apology.
Article pretty much sums up how I feel

Customers were notified around April 26 that their information may have been stolen, even though there was no proof, because the possibility couldn't be ruled out.
I thought they did figure out that EVERYTHING got compromised ( http://www.escapistmagazine.com/news/view/109568-Sony-Admits-Private-PSN-Info-Has-Been-Stolen-All-Of-It )

Either way, I'm probably gonna stick with my PS3 until the next generation of consoles comes out. And when they do, I'm gonna research them instead of going fanboy on one like I did when the Wii came out.

I hate to break the news to ya, but what you did was get suckered by an inaccurate article. Moral of the story: don't believe half of what you read and nothing that you hear televised by FOX News.

 

[F'Angus]

well

 

[F'Angus]

I need to buy a playstation sometime, everthing's happening there

 

[Arachon]

Okay...

Spoiler: See this?

This basically says that no jailbroken PS3 consoles were involved in the hack, access was gained through a security hole in the network itself. So people, please, let the entire GeoHot debacle rest in peace, no matter where your loyalties may lie.

Also, I think people need to understand that this in all likelyhood was an attack commited by a serious "cyber-criminal" (*cringe*) organisation, rather than the stereotype "bored hacker" who wanted to ruin everyone's fun.