TizzytheTormentor said:
Strazdas said:
TizzytheTormentor said:
If a million units are sold (with more selling) that is about 10'000 bricked PS4's, which is unacceptable.
I don't get it, why do modern consoles do this? I understand being damaged while shipping, but that can't be the only reason.
Yes, it is. In fact, 10.000 bricked consoles is very low amount.
Why do modern consoels do it? maybe because manufacturing technology is not magic? You do know that ALL consumer electronics have failures and most of them are larger (industry average around 10%, 5% is "very good manufacturing"
Do I need to make my edit even bigger? I have been quoted on my mistake enough times already.
You do know you can actually edit out or even [ s ] your mistakes right?
Zachary Amaranth said:
Have you told this to modern consumer electronics? Acceptable failure rate is around 3%.
Try 7%. No, acceptable is more like 10%
And in fairness to Tizzy, we're not talking overall failure rate. We're talking a specific issue.
Oh, and it's not astonishing. Better than normal, yes. Astonishing? Not even close.
If they specified something like a 0.0001% failure rate, now THAT would be astonishing.
1% is astonishing. YOu would be hard pressed to find electronics that do that. 5% is better than normal. 1% is amazingly low.
If they specified 0.0001% They would quickly be called on a lie. in fact its hard to believe them now as 1% is extremely low to the point of getting unrelistic.
KingsGambit said:
If they sold a million units already, 1% of which are red-lined, that's 10,000 units, give or take. That's an awful lot of faulties. I appreciate manufacturing defects, design flaws, launch issues, bad batches and other things that "just happen", but that's a very high failure rate for precision micro-electronics.
NO. thats VERY LOW failure rate for precision micro-electronics. In fact 1% is so low that its bordering on "not going to believe because so low is impossible" kind of deal.
spartan231490 said:
I agree with you, anywhere near 1% is unacceptable, no matter what crap SONY spews. A tenth of a percent is on the high end of acceptable for something that costs as much as a PS4.
SO i take it you havent read the rest of the posts? 1% is amazingly low. Tenth of a percent would be called on as a lie as that doesnt happen.
freedash22 said:
And looking at all the DOAs and complaints in Amazon, the number is definitely greater than 1%. And looking at it, there other problems that don't kill the console completely but render it unusable--- such as blu-ray drive issues (like what happened to Totalbiscuit's PS4).
No its not. Amazong has what, 600 bad reviews? thats 600 of 1000000 units sold - 0,06%
no, thats wrong, they sold far more than 1000000 now.
Atmos Duality said:
I think we should wait for the market to provide a larger sample before declaring the total failure rate. Right now it looks fine, which is a step up from...other systems I could mention.
A million consoles sold and very likely being used because of the nature of buyers are nto high enough example?
WouldYouKindly said:
You'll also note that the failure rate is less than 1% after only 4 days. Extrapolate this over months, assuming it's not just an isolated incident, and you may end up with a much higher overall fail rate. The fail rate of the Xbox 360 may have been similar in such a short time span, but it sure as hell didn't stay that low.
This is a 500 dollar piece of tech that we're expecting to last around 5 years. Having any significant number of them break after only 4 days isn't a good sign for the quality of the construction of the rest of them.
All electronics eventually fail. For example hard drives are not expected to live more than 3 years. that does not mean thier failure rate is 100%. failure rate here is within expected life. Though since they expect them to live 10 years then yes failure rate is 100%, becuase electronics very rarely live that long.
CriticKitten said:
I guess it's really a question of what's more sad: that the console has a 1% failure rate, or that we consider a 1% failure rate to be really good when talking about a product that costs several hundred bucks.
Its not like that means that you loose the money if its dead on arrival. you get it replaced for a working console, your not wasting money or anything. people seem to panic here more than they should really.
Hutzpah Chicken said:
I feel that these new consoles are rushed into production before they are fully tested. My Sega Genesis has worked without a problem for over 22 years and my PS2 has worked consistently for 13 years. I don't recall hearing (although this was before youtube) about debilitating hardware or software issues until the X-Box 360. Perhaps if they are making such technologically advanced systems, they should run more intensive and vigorous tests to stop such problems.
Plenty of old consoles were dead on arrival as well. its just that if you got a good one and every one of your friends got good one there was really no way to find out about the rest back then. Not that most of us cased at this age back then. i know i certainly didnt care when friend of mine got a dead console.
Sheo_Dagana said:
I don't think even the PS3 was able to claim 1%
PS3 was praised for 3% (which was far bellow industry standart).
The Lugz said:
I honestly am fighting the urge to multiquote the entire thread and ram the console failure rate statistics down it's throat
Too late.
SilverLion said:
Why does everyone say that the PS4 is the start of a new generation when the Wii U has been out for a year now and the Ouya has been around for a good half year at least?
Most people dont really consider ouya a console to even bother including everywhere considering how underwhelming it is. noone has one (obviuosly not noone, but almost noone), it never tried to compete with other consoles and is basically doing its own thing. If we count Ouya we shoudl also count SHIELD, then if we count shield, why not count every other handhed device, phones included, and then we got a mess we cant get out of.
WiiU is generally considered a failure and while technicalyl yes it is current gen its power make it feel more like last gen than current gen.
Neronium said:
Um, Nintendo consoles have broken in the past, but generally they get the problems fixed quickly and Nintendo has a lower failure rate as a result. For the Wii U there was the problem of the consoles bricking at launch due to a power outage that happened when people were downloading the mandatory launch update. Then there was the problem of Nintendo consoles getting bricked after the Wii firmware update 4.2, in which Nintendo originally said that it was only bricking modded Wii's but turned out it was bricking nonmodified Wii's.
FIxing the dead consoles are not lowering failure rate. Also i dont think you know what bricking means.
freedash22 said:
No. And I doubt we will see that many numbers or reviews here that quickly as there are many retailers and not everyone reviews online. But If you look at the link below you will see that currently, 781 out of 3251 reviews are 1-star and a huge percentage of them are malfunctioning or DOA consoles. 51 are also 2-star reviews with crippling issues and bricks. So if we presume for a moment that all 1-star reviews are bad consoles that means the failure rate is at 24%. And if you include the 51 2-star reviews (many of them bricks), that brings the total percentage to 25.5921%.
Misleading math is misleading.
Amazon sold over half a million consoles. Out of those, 781 of them reviewed badly (lets assume all of them were about this issue, and thats very generous. Lets also ignore all troll reviews). thats 0,1562% of failure.
Problem with your math is you assume as many people review when they receive a good product as a bad product. this is factually incorrect. The only REAL measure we can get are the amount of returns due to console problem. But we dont ahve that statistic. Couple people whining on the internet, even if one of them is total biscuit, does not mean anything when you sell millions units.
freedash22 said:
I think all console manufacturers should improve quality and reliability. Just because it is an entertainment system (not industry or mission-critical), doesn't mean they can have this many bricks. Hell, if in my work we had this kind of failure rate on our products, we'd be out of business and drowning in lawsuits!
1% failure rate is ASTONISHINGHLY LOW. That measn the realiability has been improved way above industry averages. I do not know what your occupation is, but it clearly isnt in consumer electronics.
Brian Tams said:
And we should take the word of a major corporation that stands to lose a lot if their product is deemed defective, because...?
Because its better than just make shit up (we got no measures) and then claim we got some ground.
Church185 said:
If someone says that the Xbox One has DRM, I'll be there.
Well, technically, Xbox One has DRM untill you download the day 0 patch.