I can see it now.
Customer:
"Dear Ubisoft,
I am having difficulty playing Assassassin's Creed 2 due to my wireless internet not being very reliable. My machine is powerful, and it can run the game at 1920x1080 @ 60+ frames per second at full detail... I created my machine specifically to be able to run games like this and have invested a lot of time, effort and money to make sure I'm able to handle anything the game industry throws at me requirement-wise; however, I do not play games online due to my spotty wireless internet that I'm forced to share with my roommates, and really only play offline single-player games like Mass Effect, Prince of Persia and the orginal Assassassin's Creed. i really want to play this game and have spent $60+ in order to play it. What can I do?"
Ubisoft:
"Dear customer,
We're very happy to have you so excited to play our games. In regards to your techincal difficulties, we suggest that you possibly move closer to your router or possibly plug directly into the router itself in order to maintain a strong connection to the internet to guarantee a seamless Assassassin's Creed 2 experience! Thank you very much for enjoying Ubisoft products!"
Customer:
"Dear Ubisoft,
... seriously?"
Ubisoft:
"Dear customer,
... yes."
Customer:
"Dear Ubisoft,
... I hate you..."
Ubisoft:
"Dear customer,
... we still have your money. Guess you should have pirated huh?"