If they reset his score, he probably cheated. They reset the gamerscore of cheaters and label them as such all the time, and I don't think they should make an exception in this case because the account owner is autistic. If he cheated, he cheated; end of story. And the article makes it clear that they found proof of cheating on the account.
If it really bothers him that he got caught cheating, he should switch to a PS3. You can cheat to get all the trophies you want and Sony doesn't do a damn thing about it. I know this because most of the people who brag about their trophy collection are such obvious cheaters that it's not even funny (they will cheat to get 100% of the trophies in a game that had its online servers closed long after the servers were closed, which is a big fat neon sign that says "I CHEATED FOR THESE TROPHIES!"), and yet they still have their collections in tact.
So, yeah. If you want to cheat, get a Playstation 3, not an Xbox 360.
If it really bothers him that he got caught cheating, he should switch to a PS3. You can cheat to get all the trophies you want and Sony doesn't do a damn thing about it. I know this because most of the people who brag about their trophy collection are such obvious cheaters that it's not even funny (they will cheat to get 100% of the trophies in a game that had its online servers closed long after the servers were closed, which is a big fat neon sign that says "I CHEATED FOR THESE TROPHIES!"), and yet they still have their collections in tact.
So, yeah. If you want to cheat, get a Playstation 3, not an Xbox 360.