Hagi said:
Starke said:
Hagi said:
I'm theoretically fine with paid mods. With two rather major requirements though:
- Very strict admission system and swift removal of plagiarized mods.
- Immediate full refunds on request when a patch breaks a mod or it's remove due to the above.
All things considered, especially Valve being Valve, I don't see that happening so I'll remain quite cynical for now.
The first one was actually in effect. There was a bit of drama about a paid mod using assets from another, which was in the process of getting sorted out, but that came out of bad communication from Steam and Bethesda, not outright, intentional, plagiarism.
The second one was kind of in effect. There was a no questions asked refund policy in effect for, I think two weeks after purchase, if the mod broke something. It doesn't future proof it for a patch six months from now breaking the mod, or another mod breaking the mod. But, given by that point, money would have actually been dispersed. I mean, when steam still has the money, they can refund it. But, if Steam has paid to the content creator, and then something breaks because the mod author wasn't prescient. Then they can't go and get that money back.
With Valve's customer service reputation I have my doubts about the first one. It may have technically been in effect but that's not quite the same as being effective. Steam Greenlight isn't exactly a shining example of strict admissions and the initial flood of paid Skyrim mods, bar a few exceptions, wasn't much to write home about either.
This isn't a customer support issue, it's a legal liability issue. If someone were to have stolen a mod outright, and started selling it on there, and steam was notified, and chose not to take it down when notified, they would be opening themselves up to a massive lawsuit.
That's not equivalent to you having issues with your account hijacked, or someone making fraudulent charges with your credit card.
In one case, they're looking at a case that might manage to crawl out of small claims court, if you tried to file at all. In the other, you're talking about legal liability that would start in the six figures.
Hagi said:
If they're selling paid mods I expect Valve to serve as curator of their own mod store. Because in the end, legally speaking, I'm buying those mods from Valve. And so I expect Valve to take that responsibility, their past actions really don't give me that much hope on that front.
No, you are buying them from Valve. Valve is offering them to you under the terms of sale they're offering. You can say, "well, I don't like those," but, you're not going to get a better offer. As is, Valve will not let you buy anything, mess around with it for six months, then return it. You'd be hard pressed to find any major entertainment media outlet that would.
You know why?
Because people who buy boxed copies of steamworks games, and then take them back to the store the next day for a full refund still exist.
Hagi said:
As for the second. It's not really my problem if Valve can't get their money back from the modder. I'm not buying my mod from that modder. I'm buying my mod from Valve and if what I purchased from Valve stops working I expect my money back from Valve.
Let me know how that works for you. I'm guessing you already started boycotting Steam over this years ago, right? Oh, it's only modders you're holding to this standard? Right. When it's Ubisoft or WBgames putting out broken crap, that's fine by you. But screw me specifically. Cool.
Hagi said:
So yeah, in that case I expect Steam to take the loss. I expect them to own selling mods and to take full responsibility for the transactions that happen there.
Good luck with that. Your best bet? Don't play video games. Steam will never take the fall for you. That's how these businesses work. Same with UPlay, same with Origin. Except, not the same as Uplay, because at least with Steam you can get a refund under some circumstances.