Welp, she's a selfish asshole that is too dumb to live.
There was a time where a GameStop employee/store manager got mad at me for almost "ruining" his sale. The SM was trying to sell him the customer was buying a used copy of Overwatch (PS4), and "neglected" to mention he would need PS+ to the customer. He said "All you need is a PSN account and that would be it". I told him [the customer] that you need yo buy a PS+ subscription and that PSN used to be free. And that you need to pay $60 (what was $50 when Sony first changed the price model) for a full year. The customer still got the game and got 3 month PS+, because he did not have the money for a full year. After he left, I originally came in to cancel a pre-order due to money issues as well, and the SM nearly refused for almost "ruining" his sale. I'm like dude, I'm the customer your supposed to cancel I don't want or change my mind on. Second, you did not bother to mention once to the customer with ample opportunity that he needed PS+. The customer would have come back really angry, he can't play an online only game without the stupid ass subscription. What's worse is that this jack ass was then the SM of favorite GS at the time. After I left when the dick finally canceled my pre-order, I called corporate and gave the man's employee ID, name, the store location, and laid it on that I was not fucking happy. They dealt with him.
A few weeks later, he came to me apologizing and acting pathetic like his job depended on it. Not because he was actually sorry, but more so because his bosses got wind of what he had done. I could have acted smug about it, but I chose not to. To be the better person and accepted his apology. Another few weeks later and he's no longer the SM of my favorite GS location. He did not get fired, but they moved his ass to a location he does not particularity like. Apparently, a lot of the other store managers hate the guy, because known to have a bad attitude with nearly everyone. How this guy has not been fired yet is beyond me. For time reference, this happened around last summer around August. I went to another GameStop close in my neighborhood, that was only a half mile away, until they shipped his butt somewhere else.