I really have to disagree with Yatzhee this time round. Most of the time I find he hits the nail on the head, but this time 'round he just seems to have missed completely and hit a different nail.
For starters, I get the sense Yatzhee hasn't played the game. If he had, he would have found plenty of other things to criticise. Instead, he seems to have barely scratched the surface. For example, he claims you can either be a brown-haired man or woman, despite the fact you can change your hair colour. That doesn't sound like much, but the fact he missed something as obvious as that is troubling, and casts doubts on how thorough the rest of the review was.
Secondly, he seems to be complaining about things that just aren't true. Mass Effect's dialogue IS punchy and succinct, much more so than the other RPGs Yatzhee is apparently comparing it to. Conversations usually only take around about a minute, slightly longer for more the more epic matters, and responses and questions are usually only one line long, maybe slightly longer. If anything, conversations and character development are the centre of Mass Effect's fun.
And lastly, the combat. Me, I'm not a massive RPG fan. I was bored by Morrowind, lost interest in Deux Ex: IW, and cast aside KotOR. But that never happened with Mass Effect, and the fact it has such an enjoyable combat system must have at least supplemented this.
In Morrowind, combat was, to quote Gilbert Grape, dancing to no music. You get through it, but you don't feel any exhiliration. KotOR's turn-based/real-time combat was slightly better, but you didn't feel very connected. And even Deus Ex, with it's FPS combat, failed to impress. Mass Effect has a combat reminiscent of Gears of War, as is the enjoyment gained from it.
I definetely never had any trouble with my squad blocking my line of sight, and thats what irks me when Yatzhee claims that this happens all the time.
At any rate, I'm definetely not an RPG fan, but I was still drawn in by Mass Effect. The fact Yatzhee spends most of the review griping about trivial matters, and barely goes into detail with the game, reveals that he has barely played it. He may have completed it, but he hasn't played it.