Blizzard Apologizes for Diablo III Launch Troubles

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MrHero17

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Jul 11, 2008
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Only problem I've had is that after playing for a few hours on launch day when I played the next day my achievements were gone. It's not a big deal and I hadn't gotten any difficult ones but it was a weird thing to have happen.
 

bLAZay00

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Dec 10, 2011
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All this stems from the online always requirement. There really is no excuse for not having a character stored on your computer and one stored on their servers. Like has been previously said, if people could play there wouldn't be an issue. Even if an emulator gives a slightly inferior product it still gives the player the option to play at a time and place of their choosing. I never was big into piracy and having already paid for a legit copy I plan to install the crack when it happens. That way I'll have the options that should have been included day one.
 

LordLundar

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Apr 6, 2004
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oplinger said:
Sylveria said:
Shitty, rushed game made by soulless corporate drones who have no concern about the quality of the game they make or consumer satisfaction is shitty.
Yeah! just like that duke nukem forever crap! Rushed as all hell! And look what happened.
Not the best example considering the assets were remade at least 3 times over the years, subsequently dropped, then picked up by another company, slapped together and recoded again in just a few months.
 

rob_simple

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Aug 8, 2010
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AzrealMaximillion said:
I love how the argument here is this:
Person A says, "I got screwed the the majority of other players trying to simply play this game, this is horrible customer service"

Person B says, "I played the game with ease so Blizzard obviously did nothing wrong and everyone who's complaining needs to shut up."

Person B's argument is laughable.
Agreed, this seems to be an all too common logic when defending a company fucking up. I remember when I pointed out that everyone I know who owns a 360, including myself, has had to replace it at least once, I was met with a deluge of replies saying 'nuh uh mine works fine it's obviously your problem!'

If the number of people experiencing a problem is great enough to make it newsworthy, then it's the manufacturer that has dropped the ball, not the user.
 

Ickabod

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May 29, 2008
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The online only isn't to fight pirates in this case, it's to secure the RMAH, their new revenue source.

And in order for that business model to work, they can't allow any off-line play, not even play separate from the AH, because then a large group of people would forgo using the AH and thus reducing Blizzards potential revenue.

If the RMAH works, expect to see A LOT more of it in other games.
 

Denamic

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Aug 19, 2009
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My stats screen says I've picked up 514,663 gold.
I've earned the 100,000 gold gathered achievement 3 times.
And I still don't have the achievement.
I'm not generally an achievement whore, but that's kinda annoying.
 

AzrealMaximillion

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Jan 20, 2010
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rob_simple said:
AzrealMaximillion said:
I love how the argument here is this:
Person A says, "I got screwed the the majority of other players trying to simply play this game, this is horrible customer service"

Person B says, "I played the game with ease so Blizzard obviously did nothing wrong and everyone who's complaining needs to shut up."

Person B's argument is laughable.
Agreed, this seems to be an all too common logic when defending a company fucking up. I remember when I pointed out that everyone I know who owns a 360, including myself, has had to replace it at least once, I was met with a deluge of replies saying 'nuh uh mine works fine it's obviously your problem!'

If the number of people experiencing a problem is great enough to make it newsworthy, then it's the manufacturer that has dropped the ball, not the user.
It's really some sad for of Buyer's Remorse where people who weren't affected are shielding Blizzard like they were part of some "rapture".
 

AzrealMaximillion

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Jan 20, 2010
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Ickabod said:
The online only isn't to fight pirates in this case, it's to secure the RMAH, their new revenue source.

And in order for that business model to work, they can't allow any off-line play, not even play separate from the AH, because then a large group of people would forgo using the AH and thus reducing Blizzards potential revenue.

If the RMAH works, expect to see A LOT more of it in other games.
They shouldn't have had this IN game if it was going to require such drastically inconvenient measures.
 

The.Bard

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Jan 7, 2011
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rob_simple said:
AzrealMaximillion said:
I love how the argument here is this:
Person A says, "I got screwed the the majority of other players trying to simply play this game, this is horrible customer service"

Person B says, "I played the game with ease so Blizzard obviously did nothing wrong and everyone who's complaining needs to shut up."

Person B's argument is laughable.
Agreed, this seems to be an all too common logic when defending a company fucking up. I remember when I pointed out that everyone I know who owns a 360, including myself, has had to replace it at least once, I was met with a deluge of replies saying 'nuh uh mine works fine it's obviously your problem!'

If the number of people experiencing a problem is great enough to make it newsworthy, then it's the manufacturer that has dropped the ball, not the user.
You both are speaking words. Words with wisdom inside of them.

 

Aeshi

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Dec 22, 2009
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CriticKitten said:
Considering one of their big selling points was that Diablo 3 would have vastly improved PvP over Diablo 2, yet is releasing with NO PvP, that sounds like a rushed game to me.
Really? Sounds to me like they delivered many times over on that.
 

darkonnis

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Apr 8, 2010
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Realistically i shouldn't care, i play HoN which is online only but i know its ALWAYS against others, also played swtor, wow etc etc. But it does bother me, i dont like logging in to stuff to play a single player. I played skyrim when SWTOR was down for the day, or Dawn or war, like steam, this should have an "offline" function. Even if you had to go online to verify it just the once that'd be reasonable, but forcing people to use a server for no other reason than to scoop up that small %% of pirates who have cracks anyway so still, arent affected seems ridiculous and once again, greed wins through which is all this is a result of.
I'll wait if it changes brilliant, if not, well not to worry, i'll just not. I didn't bother with starcraft 2 for the same reason, havent lost any sleep over it and im happier with tha £40 than without it.
 

Lhynn

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Oct 7, 2011
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Well, the only issues i have with D3 are:

1) The online auction house, you may think its not such a big deal, but drop rates and the amount of gold you get have been made extremely low, to force people to use it.

2) The game is mediocre at best, both path of exile and torchlight 2 are better in every way.

3) You have to log in to play single player (i know its part of the product but thats just retarded), and there where two reasons for that: a) they dont trust their costumers and b) they want you to look at the auction house to tempt you to spend money. Because when you get "the Axe of chaotic death of everything that moves and most things that dont" and you see that you can sell it for about 40 bucks, you will want to sell it for real money.

4) You cant customize your character, the only thing that matters is the gear (again, one more reason to look at the auction house) and because of that its neither deep nor involving in that regard.

5) I hate the graphic style, its just not diablo, again path of exile feels more like diablo than D3.

6) Someone will hack it soon, and the pirated version will offer a better service than the original one, and thats about as stupid as you can get when you are trying to sell a product.

7) full price for that... thing? really?
 

Inkidu

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Mar 25, 2011
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See, this is what I hate. If any other company did this they'd probably take a loss or even go under, but since it's Blizzard it'll still come out smelling like roses. Seriously, I think they allowed a rocky launch because they knew they could do it with impunity. They just want to dick with the fans now because they know that they'll come back. I mean people waited for a game that by some accounts is not only still rocking archaic design philosophy but is dumbed-down from its predecessor. I didn't even think it was possible to dumb down Diablo. How does it get more simple than click, kill, level up, hotkey potions, rinse, repeat?
A grave injustice is how I see it.
 

Callate

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Dec 5, 2008
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Thank you for your $60 entry fee to the post-beta server stress tests. We know you are as eager as we are for the final commercial release of Diablo 3...

So was the whole "pre-order" program just some kind of doctoral thesis on Barnum's Law, then? One less day you get to play your game before the restructuring a few years down the road that ends with the Diablo 3 servers being shut down and turning countless DVDs into coasters?

Every year, more hype, and a greater serving of abuse to be swallowed with it. When are we going to start showing these people that adopting consumer-hostile policies is not okay, and describing them as "industry standard" doesn't change that?
 

Ympulse

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Feb 15, 2011
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Abedeus said:
Did you play the game?
Yep. Wasn't my copy, though.
Then shut up and don't say it's shitty without having played it. Rushed? It took 10 years to release, and was announced in... 2008 or 2009? That's not rushed.
The game, as we see it today, took about a year and a half of total development time. 2008-2010 development was scrapped whole when they realized they were using a non-proprietary engine.

Keep your rose-tinted glasses on, though. I'm not going to waste my time on a forum poster that can't look at something critically.
I remember problems Half Life 2 had after release. Game was unplayable not for the first few hours, like D3, but DAYS.
I remember another game that was unplayable for weeks after it's launch. It' a pretty popular game now, though. You might have heard of it. It was called wow or something.
 

Innegativeion

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Feb 18, 2011
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God I'm so glad I chose to withhold getting this until Blizz gets their shit together.

It's their own fault, really. With their history of server problems it completely confounds me that somebody didn't speak up and say that maybe this whole online server for single player things wasn't such a good idea.

Ympulse said:
I remember another game that was unplayable for weeks after it's launch. It' a pretty popular game now, though. You might have heard of it. It was called wow or something.
tee hee.

Oh you.
 

medv4380

The Crazy One
Feb 26, 2010
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If the system can't handle always on DRM then don't put it on. This is the very reason I haven't purchased Diablo3 yet, and unless they are actually going to put out a console version that has no Always Online DRM on it then I probably will not get it.
 

Tanakh

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Jul 8, 2011
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Innegativeion said:
God I'm so glad I chose to withhold getting this until Blizz gets their shit together.
It is together, has been togheter since like 4 hours after launch except 1 maintenance of 30 mins the launch day and 1 server restart yesterday.

AFAIK... i am not following it too closely. Have played 12 hours in 3 days with few if any issues.

But if you are wanting to play a single player action RPG with mods, don't bother, diablo iii isn't that. It's a kickass multiplayer game with action RPG elements though.
 

Iron Criterion

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Feb 4, 2009
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Sylveria said:
Shitty, rushed game
And lols were had by all.

OT: I'm kinda glad I can't afford this atm. I will be able to afford it next month though, so hopefully the creases will be ironed out by then.