See, and herein lies the problem -- and the skewed perspectives at work, here. First, Dragon Age is by no stretch of the imagination a "flagship" franchise for BioWare: that title would belong to Mass Effect, and the Old Republic. Those franchises admittedly have issues of their own, which is outside the scope of this post so let's set them aside for now. The franchise has been, for lack of a better way to put it, a second-string franchise for the company, and moreover a niche franchise being (nominally) Western, party-based, tactical RPG's.EternallyBored said:DA2 was the start of ominous things for Bioware after EA bought them out. DA2 indeed fell short of sales expectations...
Dragon Age 2 still sold, if I remember my figures right, over two million copies across all platforms (a million on the 360, 600K on the PS3, and 500K on the PC). Those aren't hall of fame sales, but still very respectable given the franchise's "B-side" status and the fact it was a niche title. It certainly didn't stand up to DA:O, which mind you was a happy accident of word-of-mouth advertising coupled with a holiday 2009 sales upswing, that could very easily be called a sleeper hit.
And, here it comes (which is the issue at hand), the dreaded word: but. DA2 failed to meet expectations...for a BioWare game. It got "poor" reviews...for a BioWare game. It sold "poorly"...for a BioWare game. Stepping outside "the BioWare bubble", it got solid reviews and solid sales, and I suspect had anyone but BioWare made the game it would have had a much warmer reception among gamers.
In the end, BioWare happened to make a mediocre game, and that's their most damning sin here. Compare that to the reputation of Maxis whose latest title quite possibly received less attention among gaming enthusiasts for surprising absolutely no one who had paid attention after Sims 3 and Spore, or Infinity Ward which gets heaped with praise for not being the nickel-and-dime anti-gamer sewer Bobby Kotick would apparently have it be.