Just more evidence towards my hypothesis that EA (and most other AAA publishers) doesn't actually give a shit about consumer feedback or criticism, and are simply trying to wait out the rest of the market. That if they keep pressuring consumers, they will lower their standards and submit to shittiness.
Brainplant said:
"I think we might have innovated too much or tried some different things that people just weren't ready for"
So... you're saying it's our fault, then? Just admit you're saying that!
Yup!
Well to be fair, Frankie boy could have been less subtle...though not by much.
Original Article said:
"Dungeon Keeper suffered from a few things," Gibeau said. "I don't think we did a particularly good job marketing it or talking to fans about their expectations for what Dungeon Keeper was going to be or ultimately should be. Brands ultimately have a certain amount of permission that you can make changes to, and I think we might have innovated too much or tried some different things that people just weren't ready for.
It sounds like they're praising themselves and blaming the customer.
In the interest of fairness, I considered that "innovation" does not necessarily mean "good". There's plenty of stuff, tech, patents, concepts etc that gets developed but never used because it isn't appropriate or useful, and that seems to be what Mr. Gibaeu is arguing here.
However, the fact that Mr. Gibeau then juxtaposes EA's "innovation" with consumers being "unready" throws that possibility out the window. He genuinely believes his company did nothing wrong, or that there isn't any problem with Dungeon Keeper's obscene monetization scheme. He believes that the price-gouging rape wearing the face of a classic game is somehow acceptable even in the face of overwhelmingly negative public feedback and commercial response.
That isn't the behavior of someone admitting a mistake, that's the behavior of complete arrogance. He might as well be plugging his ears and yelling "YES YES, WE KNOW BUT WE REALLY DON'T CARE! SO STOP WHINING AND JUST BUY OUR GAMES ALREADY, YOU STUPID CONSUMER CATTLE!"
Of course, the same article shows that Frankie is fixated on copying the success of the horrible hellish Freemium practices employed in the greater Asian market; where standards can sink so low that many games are just gambling honeypots or endless grinding (to the point where certain practices are now being outlawed. Search "gacha game", and you'll see what I mean).
So I guess from that perspective, Dungeon Keeper didn't do anything "wrong". It's just that the standards of our market are higher than that of the hellhole market he's trying to ape.
Oh, and then there's this gem:
"If you watch some of the things we've been doing over the last eight or nine months, we've made a commitment to players," Gibeau said. "We're sincere and committed to that. So when you bring in a group of people to Dungeon Keeper and you serve them, create a live service, a relationship and a connection, you just can't pull the rug out from under them. That's just not fair. We can sustain the Dungeon Keeper business at its level for a very long time..."
You know Frankie, just because you allude to something doesn't mean it's true.
If you look at games like Clash of Clans, Real Racing, even Candy Crush, they're breaking through in new ways and spawning all types of new products that are opening up creativity and opportunities here.
Oh yeah, cloning Match-3 for the 1000th time in the last 17 years was REALLY creative and new.