Sounds like an excuse to me.
My initial thought here is that they never should have released the game with the intent of creating 4 DLC packs if they knew their game balance was wonky enough where they could never have the game progress in a way that would justify that content, given that an RPG like this is all about leveling up and accumulating bigger and better loot.
He's good at articulating problems, but at this point it's a situation where Gearbox should be looking for solutions, and if it doesn't find them with this reveal, it will kind of be deserving of any scorn it gets from this point on. To me doing this kind of DLC right from the beginning, selling season passes, and then saying "oh hey, we can't really have you advance any more than we set up initially, because of the way we designed and balanced the game... our bad" is the kind of garbage that makes me hate the game industry.
One day I am waiting for a game developer to release a pack of Level 51 weapons for an RPG in a game capped at level 50. People will download it, find they can't equip them (since they still require level 51, as opposed to just giving you weapons 1 level higher), complain, and then after enough glorious QQing come out and saying "thanks for your $$$, the weapons are working as intended, and we have no intention of raising the level cap since it would unbalance our game, the content does nothing for your advancement or character progression, but boy do we love money! The proceeds to this DLC are going towards mink toilet-seat covers for our studio labs...."
Gearbox is nothing quite so bad here, but that's the next level up, and I am indeed waiting for something spiritually similar to happen... and have been since before this article. The sad thing is, if done with the right franchise people would still fanatically support it for installments to come.
