TiberiusEsuriens said:
I don't think this is necessarily as paradoxal as you make it out to be. The stories and characters in a video game (or how they are experienced) are sort of a collaboration between the developer and the player. If the developer provides a very light story / character, there is more room for the player to come up with their own epic tale experienced by their deep and complex hero. In that case, people might praise a developer's story that may appear fairly weak in isolation, because that "weakness" resulted in an overall great story.
I think the player's part of the story / characterization has the potential to be much more significant, because it's more personal and custom-tailored to the player. So it's no wonder that some people would laud these stories / characters as "the best". However, this also requires a certain imagination / mindset / playstyle on the part of the player, so it makes sense that this would be a divisive issue.
I do agree that in order for this to happen, you need more than light developer story / character. Great, detailed environments and/or extensive characterization options should facilitate player story telling.