I called it out as gambling back when it came out in 2010. There was plenty of hate on the steam forums. It was a betrayal by Valve, because everyone at that time assumed Valve would never do something like that. This is was EA/Activision level business practice, except it was more scummy.RedRockRun said:The first I ever saw lootboxes were in TF2, yet I never see anyone complaining about TF2 besides making fun of the hats - not even the hat economy which honestly deserves the most hate. So instead of hating the branches, hate the roots.
People will spend big money on anything rare and shiny. Think jewelry and designer clothes. People would pay for hats that costed more than the game itself. Then came "unusuals", which were hats with a particle effect that were only obtainable by gambling with loot crates. People would spend hundreds of dollars for such trite. It didn't matter how ugly it was, the fact it was rare and shiny meant people wanted such hats.
You could technically get your money back if you were lucky, but you would have to convert your keys/earbuds to real currency at a third party site. The profit you make was always from someone else's expense, never Valve's.
Valve will never lose money through this transaction. Valve will never lose money by creating more keys. This is like a casino that never has to pay anything out.
The vocal minority that hated the Mannconomy update either stopped caring or left the game. After that tf2 went free to play just for more people to scam, and became designed around this store. You can see a massive decline in quality from thereon, and now tf2 is a clusterfuck that barely resembles its Quake-based origins, and more like a cheap Chinese f2p knockoff.