Internet Explodes Over Origin's Invasion of Privacy

ReiverCorrupter

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Abandon4093 said:
Jay Fakename said:
That is a long way of saying you don't wish to be a responsible consumer. Is 16 pages really so mortifying that you'd rather let shit like this slide?

I mean, I'm not going to lie and say I read every ToS I get shown but from people like EA or Ubisoft, people known for having sleazy practices. You bet your ass I put on my tiny librarian glasses.

The problem is they are levying exclusivity to a customer base known for hating a business practice and feeding it.

Some people can not live without the latest and greatest. These people are why ToS's exist. Because they care way less about their consumer rights as they do playing the Third Battlefield Game.

The most hilarious thing is parents have kids who sign for this. How many of those "I am 13 or over" boxes have you clicked over the years and not read? Are they really expecting 13 to be the age kids start reading "litigious shit"? That's whats scary. Not that grown ass men don't read. That they expect little ass kids to read. That's downright statutory.
Excuse me? Why should we as customers be taking responsibilities such as this in the first place?

It's not a question of whether or not I do read ToS'. (Which I do btw) It's that we shouldn't have to. We shouldn't have to worry that we're singing over our rights when we buy a product.

As customers we shouldn't have to put up with this. A ToS should be about ensuring that we (as customers) don't abuse the products or software we're buying/using. It should not allow us to sign away our rights.

You completely missed the point of everything I said. I wasn't saying I didn't read the ToS' of thing I bought. I was saying I shouldn't have to. There are a lot of people out there that, put simply, wouldn't understand the bulk of a ToS even if they read it. Is it fair that these people are allowed, nay, are forced to sign something that don't under stand?

We are bombarded with ToS' for more or less everything now, it's no wonder the bulk of people don't read them. Especially not when they are so large and boring.

The fact that these things are now entering such broad and shady territory should be enough of a reason for some law to be passed that forces companies to condense their ToS' to only what they really need for whatever product they're for. The fact is that EA has no good reason to collect this broad amount of Data from your PC. It's got nothing to do with the product you're singing it to use, so it shouldn't be there. It's that simple.
Eh, I don't much care for this crap but I'd have to say that I'm with Mr. Fakename on this one.

First of all, there's a difference between a product and a service. Now let's look at the whole PS3 hacking debacle. Now THAT was a violation of consumer rights. A PS3 is a piece of hardware, it is not a service, though there are services associated with it. I'm of the mind that once you've bought it you own it. But in effect the consumer agreement basically says that you're leasing it, even though you've payed one lump sum for it. Furthermore, they leave out that fact until you've opened the box, i.e. have already purchased the damn thing, so you could hardly be said to have agreed to the terms and conditions of the "lease" agreement when you hand the clerk at Gamestop your credit card.

No, once you've bought a physical piece of hardware you own that physical piece of hardware (though you do not thereby own any intellectual rights in regard to how it's made {in other words you don't have a free license to retro-engineer it and use it's designs to sell your own version}). As long as it's for personal use you should be able to do whatever you want with it.

In Geohot's case it's more complicated because he was modifying other people's PS3s for a profit, but even in that case he probably has a right to do so. Last time I checked a mechanic doesn't need special permission from the company to repair a car, though the company has a right to void the warranty if you don't go to an approved mechanic. In fact, that, I think, is a perfect analogy because the car is the physical thing that you own, while the warranty is an ongoing service.

Origin is an ongoing service, and as such it requires a quid-pro-quo, and that isn't simply limited to the consumer paying money. But I haven't touched upon your point yet...

If your point is that the consumer shouldn't have to bear the responsibility of having to read and understand their agreements then, for the most part, you're wrong. By it's very nature a contract requires both parties to understand and acquiesce to the agreement, so the consumer does have a responsibility.

Now, that being said, what should be prevented is predatory practices on the part of the leaser that make it impossible for the user to reasonably consent. This includes deliberately deceitful practices in the agreement, like hiding things in the fine print and using overblown legal jargon that the average person will find impenetrable. However, I don't really think either of those two things are an issue here. Most of these agreements are pretty straight forward if you bother to read them, the problem is that most people are just too lazy. Laziness isn't an excuse I'm afraid.

Now I agree with Fakename that the types of agreements for products aimed at people incapable of providing consent (like 13 year olds) is on the verge of being predatory, the age limit should be much higher, but I don't really see what more can reasonably be done to verify age over the internet.

In a free market system it is ultimately up to the consumer to ensure consumer rights by simply exercising their choice over what they buy. However, we also live in a democratic society, and if we decide that something (say healthcare, for instance) is a fundamental right, then we can exercise our power as citizens to modify the free market. This can, should and has been done in the cases of natural monopolies like energy, communication, transportation and certain commodities. The free market ultimately relies on the principal of consumer choice, and this principle is obviously undermined in the case of a monopoly, so in these circumstances one needs to restrain the invisible hand of the market, lest it get a bit too frisky in the way it handles the consumer.

But this isn't the case here because A) there is still a choice: you could go over to steam or play on the consoles, and B) it is a luxury product and thus the consumer is far less privileged in regard to it.
 

MonkeyPunch

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How do TOS's work with boxed versions?

The TOS are never written on the outside of boxes - so when you buy a product only to go home, read the TOS and disagree with it, you have no other option but to bring it back... doesn't seem right to me.

How about with downloadable products? Do they allow for refunds after you read a TOS and disagree with it?
You have the game on your HD - only then can you read the TOS - only then can you decide whether or not you agree to it and I don't know that companies like Valve refund you for something like that.

Anyone know anything about this?
-


I dislike TOS in general. It always seems like they stipulate that you have right to nothing and the producer of the goods have right to everything and that by using a product you waive all your rights.
Just like I really dislike those billboard adds where there are the tiniest lines of text (often un-readable even if you walk right up close to the billboard) which could contain any old text like "this product doesn't actually work and by purchasing it you waive your right to sue us over anything".
 

MajorDolphin

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Welp. I guess I wont be buying this game for the PC. I'm rather disgusted with this so I may not even buy it for either of my consoles. Good job EA. They view us as slaves and mindless consumers. If its not DRM or bullshit like this then its their license agreements. They'll likely ship BF3 with another one of those "screw the used game buyers" membership cards. Neato.

I quit.
 

Saulkar

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Jay Fakename said:
Saulkar said:
Jay Fakename said:
Cid SilverWing said:
Invasion of privacy. AGAIN.

Why is EA getting away with this?
Because 16 pages is a lot to read, Bro. And boycotting shit is hard. Especially good shit like Battlefield.
It is not that it is a lot to read. It is because most people including me do not understand legalise and any of its derivatives.
It isn't Chinese. What part of: "IF YOU DO NOT WANT EA TO COLLECT THIS INFORMATION DO NOT INSTALL THIS" is hard to understand? It really is people's impatience that fuels this. The ToS of most of these things are made to be readable. That is the point. For you to read "WE ARE TAKING YOUR SHIT" and make the decision to either let them in return for your EA title or don't. Sure, they are counting on you to not give a shit but that's not unfair or law breaking, it's just predictable.
Um ok, I will never talk to you again since I cannot get an answer without being screamed at. Further more I do not acknowledge a single word you said.
 

Saulkar

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Abandon4093 said:
Saulkar said:
Jay Fakename said:
Cid SilverWing said:
Invasion of privacy. AGAIN.

Why is EA getting away with this?
Because 16 pages is a lot to read, Bro. And boycotting shit is hard. Especially good shit like Battlefield.
It is not that it is a lot to read. It is because most people including me do not understand legalise and any of its derivatives.
Which is exactly why these things shouldn't hold water.

You cannot expect the general public to understand legal jargon in enough detail to give their informed consent on matters like these.

We need the law to catch up to the times. It was made perfectly clear that the law isn't up to date enough in these matters back when Sony sued Geohotz.

We need an overhaul of this type of law and we need a ToS board that works in the interest of the consumers, that scutinises these ToS' and decides whether or not they're fit to give to the public.
Agreed, recently I tried signing up for WOW for the free level twenty thing but knowing Activision was behind the scenes I decided to read the TOS agreement. I encountered words I had never heard before or words used in ways that seemed overtly grammatically incorrected. In the end after consulting a Thesaurus and checking Microsoft Office Word to see if anything I was reading was written correctly, I still had absolutely no idea what the TOS agreement was trying to get across.
 

shrekfan246

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Saulkar said:
Snip

Agreed, recently I tried signing up for WOW for the free level twenty thing but knowing Activision was behind the scenes I decided to read the TOS agreement. I encountered words I had never heard before or words used in ways that seemed overtly grammatically incorrected. In the end after consulting a Thesaurus and checking Microsoft Office Word to see if anything I was reading was written correctly, I still had absolutely no idea what the TOS agreement was trying to get across.
Being a long-time WoW player, I will say that the EULA for it has some rather worrying clauses contained within. One of the bullet points they inform people of, for instance, is that Blizzard retains the right to delete any player's account at any time with or without informing them and with or without reason.

Now, granted, I don't feel Blizzard is a company who would actually abuse said power, but that is a clause contained right inside of the ToS/EULA they have people agree to with every new patch of the game.
 

ReiverCorrupter

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Abandon4093 said:
ReiverCorrupter said:
As I said. A ToS should only be interesting in making sure the user has no legal way of abusing the product/service.
No, as I said, the lender can make the agreement whatever they want because it's up to the user whether they want to buy it.

Abandon4093 said:
It should not allow for people to sign away their right to privacy or anything else that could be hidden in a mountain of legal jargon.
The issue is whether it is hidden in legal jargon, otherwise the consumer can sign away whatever rights they want, they don't have to buy the product. I'm not saying it's right. I don't like it at all. It just isn't a matter of law unless they are doing unscrupulous things in the presentation of the agreement. If you don't like it then boycott it. Use your power as a consumer.

Abandon4093 said:
To expect the general public to read and understand something like the ToS' we're seeing recently should not be permitted.
I disagree, I haven't seen anything that your average Joe wouldn't understand. Plus if you can't understand something then you shouldn't agree to it.

Abandon4093 said:
Edit: Also, what I haven't touched on is the sheer frequency of these things.

It is not reasonable to assume that people should have to read 20-30 page documents every time they buy or sign up to something as perfunctory as a game or gaming service.

It isn't fair, the average person does not have the time to sit and read these things every time they simply want to play a simple game.
That, I'll give you, is more of a point. They still have the right to give you a full document but there should be some provision to make them highlight important changes, like if they suddenly decide to start associating your stats with your personal identity. That definitely shouldn't be hidden ten pages into a document that you've read a hundred times before.
 

ReiverCorrupter

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Jay Fakename said:
Saulkar said:
Jay Fakename said:
Saulkar said:
Jay Fakename said:
Cid SilverWing said:
Invasion of privacy. AGAIN.

Why is EA getting away with this?
Because 16 pages is a lot to read, Bro. And boycotting shit is hard. Especially good shit like Battlefield.
It is not that it is a lot to read. It is because most people including me do not understand legalise and any of its derivatives.
It isn't Chinese. What part of: "IF YOU DO NOT WANT EA TO COLLECT THIS INFORMATION DO NOT INSTALL THIS" is hard to understand? It really is people's impatience that fuels this. The ToS of most of these things are made to be readable. That is the point. For you to read "WE ARE TAKING YOUR SHIT" and make the decision to either let them in return for your EA title or don't. Sure, they are counting on you to not give a shit but that's not unfair or law breaking, it's just predictable.
Um ok, I will never talk to you again since I cannot get an answer without being screamed at. Further more I do not acknowledge a single word you said.
I used caps for the quote from the ToS language as it was on the first post and capitalized "taking your shit" because typing that all in again would take too long. I'm sorry my capitalization has offended you and I hope someday we can be friends again.
Lulz. I doubt that he even read the post.
 

RobfromtheGulag

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*goes to uninstall Origin

Not worth the free copy of ME2 to have that sort of thing going on. I'll stick with hardcopy and steam.
 

Saulkar

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shrekfan246 said:
Saulkar said:
Snip

Agreed, recently I tried signing up for WOW for the free level twenty thing but knowing Activision was behind the scenes I decided to read the TOS agreement. I encountered words I had never heard before or words used in ways that seemed overtly grammatically incorrected. In the end after consulting a Thesaurus and checking Microsoft Office Word to see if anything I was reading was written correctly, I still had absolutely no idea what the TOS agreement was trying to get across.
Being a long-time WoW player, I will say that the EULA for it has some rather worrying clauses contained within. One of the bullet points they inform people of, for instance, is that Blizzard retains the right to delete any player's account at any time with or without informing them and with or without reason.

Now, granted, I don't feel Blizzard is a company who would actually abuse said power, but that is a clause contained right inside of the ToS/EULA they have people agree to with every new patch of the game.
I can honestly say that was one of the only things I gleamed from the EULA.
 

Tron Paul

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Just throwing in my quick 2p, is the ToS the same in other countries as well? This seems like it would violate many of the consumer protection/privacy laws in Europe. Anyone have any information on that?
 

Iron Criterion

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Saulkar said:
shrekfan246 said:
Saulkar said:
Snip

Agreed, recently I tried signing up for WOW for the free level twenty thing but knowing Activision was behind the scenes I decided to read the TOS agreement. I encountered words I had never heard before or words used in ways that seemed overtly grammatically incorrected. In the end after consulting a Thesaurus and checking Microsoft Office Word to see if anything I was reading was written correctly, I still had absolutely no idea what the TOS agreement was trying to get across.
Being a long-time WoW player, I will say that the EULA for it has some rather worrying clauses contained within. One of the bullet points they inform people of, for instance, is that Blizzard retains the right to delete any player's account at any time with or without informing them and with or without reason.

Now, granted, I don't feel Blizzard is a company who would actually abuse said power, but that is a clause contained right inside of the ToS/EULA they have people agree to with every new patch of the game.
I can honestly say that was one of the only things I gleamed from the EULA.
Why would you agree to a TOS of you did not fully understand the legal ramifications? Would you follow a stranger alone in the woods because he promised you a puppy? No you wouldn't.
 

Clive Howlitzer

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I am very close to boycotting Origin even if it means I can't play Battlefield 3 or Mass Effect 3(If it is Origins only). As depressing as that might be.