This is the first video in which I absolutely agree with Jim... except for the part about other mediums moving toward instant gratification more quickly. In addition to my thousand and one gaming accounts, I also have a good hundred accounts for video streaming services, book clubs and email. Gaming is just leading the pack for complexity, as usual... but it all started with rampant marketing from other consumer services.
We denizens of first-world nations are consumers first and foremost, in the eyes of every corporation that sells to the public (and before you argue that corporations don't have eyes... remember that legally, they're people too... at least since 1819. More's the pity).
**edit**
Also, I'd like to retract the statement I made long, long ago... when I said Jim had nothing new to say. He does have some insight. Bravo, Jim.