No Dragon Age 2 for Suspended BioWare Forumite - UPDATED

Gunner 51

New member
Jun 21, 2009
1,218
0
0
This is interesting for me, it marks the thin end of a very large wedge.

The facts are that the kid had criticised Bioware's choice of publisher upon their forum and got a 72 hour ban. Then poor guy had found out that the ban had carried over and barred his ability to play the game he'd forked out for.

To borrow a Chris DeBurgh lyric: "Don't pay the ferryman until he gets you to the other side." But in all seriousness, Bioware had no legal right as far as I know to ban him from playing the game. Whether or not this was an accident upon Bioware's part is something of a moot point IMO but it does raise an interesting question.

But like I said in my opening paragraph - this could all be the thin end of the wedge. So the question is: Will there be more incidents like this in the future?

Because if the answer is yes, I can foresee the line between product of a corporation and one's personal property being redrawn for the worst.

I guess I'm of the personal belief that once money changes hands - product becomes posession - and no corporation has the right to enforce how or when you can use the product/possession.
 

Doom972

New member
Dec 25, 2008
2,312
0
0
I planned on buying both DA and DA2 +DLCs in the near future (probably in spring break).
After reading this article, I decided not to buy these until they are dirt-cheap.
I don't care what a guy says on a forum. The game and DLC, once purchased, should be available at all times.

EDIT: BTW, do policies such as this affect Steam games?
 

Snotnarok

New member
Nov 17, 2008
6,310
0
0
I've read a lot of posts here and I think people have a weird idea of how this works. EA owns and runs the forums, bioware has very little to do with them I'd imagine. Any bannings would be a result of EA, not bioware so all this weird hatred you're shooting at bioware is unwarranted considering EA publishes and funds their games, runs/owns the servers and forums.
 

Sud0_x

New member
Dec 16, 2009
169
0
0
j-e-f-f-e-r-s said:
Sober Thal said:
The quote was:

"EA strictly enforces the code of conduct at Social.BioWare.com. If a player violates the rules by using profanity, they will be temporarily banned. Unfortunately, there was an error in the system that accidentally suspended a user's entire account. Immediately upon learning of the glitch, EA restored the user's macro account and apologized for the inconvenience."

Woo thought what happened, was supposed to happen, yep. But it was a glitch. I guess Mr. Woo isn't that high up on the chain of command, just a bit high perhaps?

Or yeah, they don't care, then they care.
That quote wasn't Stanley Woo's at all. That quote came from Chris Priestly, one of Bioware's employees, once the issue had started to gather a lot of attention on the internet. The quote I'm talking about, from Stanley Woo the Bioware Forums Mod, goes thusly:

Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:

1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you're going to follow.

If there are further questions or concerns, please send them to me via private message. Thank you.

End of line.
He readily admits that the guy has been banned from his game, and tries to laugh it off as some kind of incentive for good behaviour. There's no mention of any glitches, erros, or anything like that. Just an assurance that, if you break the EA Terms of Service (which as I have already said, are non-legally binding), you can get banned from your game.

The quote you posted, the one from Chris Priestly, that's what we call "damage control". It's when an individual or company has been caught doing something shady, and starts coming up with excuses to try and justify themselves.
I came here to post this, glad someone else got their information straight.
It was clearly stated in the ToS that EA has the right to cut off access to your games and DLC if they see fit. "Glitch" my hairy cock.
 

DRSH1989

New member
Aug 20, 2010
168
0
0
I think people should stop buyin' digital copies & return to buyin' hard copies... today EA Store, tomorrow Steam, etc...
 

Kikosemmek

New member
Nov 14, 2007
471
0
0
That guy will just go ahead and pirate the game. Since he's already paid the money for it, I doubt anyone can really fault him that.
 

Lord Servius

New member
Mar 28, 2009
3
0
0
Well if I remember right EA do that if you do something bad. They take your game playing access away completely. Even if it was on just one game they take it away from the rest. I can see this happening more. To force people to behave.
 

Gunner 51

New member
Jun 21, 2009
1,218
0
0
ccdohl said:
Agreed. In addition, it seems like the whole concept of online activation for games necessarily violates that principle. I remember Civ. 5, a game that I purchased to play while waiting for the internet to be hooked up in my new apartment. Of course, when I installed, I found that I had to be online to even install the game.

It was not a big deal, I think that I just took my laptop to the coffee shop up the road to install it, and certainly, most of the time it's a moot point, but it smacks of overstepping on the part of the company that sold it to me.
That must have been really annoying to be denied like that. But I have to commend your quick thinking on taking it to the local coffee shop - I wouldn't have thought of that. Still I have to agree that online activation does take the mickey. You purchased the game and it was your property - you shouldn't have been made to jump through any extra hoops like that. You should have been free to install and play the minute you got the game home.

These days, with DRM, digital distribution in conjunction with online activation - one is not so much purchasing a game. But buying permission to have a license to play - it's not fair or right for corporations to stiff the buying public like this.
 

drunken_munki

New member
Nov 14, 2007
124
0
0
tredien said:
It would all have been ok if he had just pirated the game... ironic eh :p
Made me smile :)

a) Can't play the game you download, cos of the threat of being sued, b) can't play the game you bought.

Lol, Priceless. Given the choice...
 

SinisterGehe

New member
May 19, 2009
1,456
0
0
Venereus said:
SinisterGehe said:
Jabberwock xeno said:
fealubryne said:
ddq5 said:
Funny how the comment that got him suspended is given credence by Bioware's response.
Heh, for real.
Yep.

I wish the guy would sue EA.
Of what, being denied of service after breaking rules of the service?
Precisely that. You see, denial of service is actually illegal.
So you saying:
If you agree to ToS in which I state that if you break these set rules, to which I have secured right to change, I can ban you from my service and deny service from you in future if you get caught of breaking the rules.
I can not do that?
Sounds kinda fishy... Talk about my freedom to act... But ToS is an contract, if you break it, I am not allowed to "punish" you in agreed fashion? And if it changed you need to sign it again in order to keep using my service... SO I am not allowed to change the terms of the contract between us, even if it is stated on the contract?

Or is this one of those "Because hes THE VICTIM, being pushed around by big evil corporation. Ofc he is right, he couldn't have broken the rules!" fights going on in here.... Because I think it is, I also think it is pointless. If it is said you don't talk of the Onions you don't talk of the onions and if we state you shall not talk of carrots either, you don't talk about the damn carrots.

If he would go to court with them, he would lose, I am willing to bet money on that.
 

Venereus

New member
May 9, 2010
383
0
0
SinisterGehe said:
Venereus said:
SinisterGehe said:
Jabberwock xeno said:
fealubryne said:
ddq5 said:
Funny how the comment that got him suspended is given credence by Bioware's response.
Heh, for real.
Yep.

I wish the guy would sue EA.
Of what, being denied of service after breaking rules of the service?
Precisely that. You see, denial of service is actually illegal.
So you saying:
If you agree to ToS in which I state that if you break these set rules, to which I have secured right to change, I can ban you from my service and deny service from you in future if you get caught of breaking the rules.
I can not do that?
Sounds kinda fishy... Talk about my freedom to act... But ToS is an contract, if you break it, I am not allowed to "punish" you in agreed fashion? And if it changed you need to sign it again in order to keep using my service... SO I am not allowed to change the terms of the contract between us, even if it is stated on the contract?

Or is this one of those "Because hes THE VICTIM, being pushed around by big evil corporation. Ofc he is right, he couldn't have broken the rules!" fights going on in here.... Because I think it is, I also think it is pointless. If it is said you don't talk of the Onions you don't talk of the onions and if we state you shall not talk of carrots either, you don't talk about the damn carrots.

If he would go to court with them, he would lose, I am willing to bet money on that.
The law protects you from slavery, if I write a ToS that says you become my slave and you agree to it, do you think the law is going to protect me instead of you if we go to court? ToS agreements that go against consumer rights only thrive because they remain unchallenged most of the time.

A user at the Bioware forum said it best: "EA just hopes that their consumers are stupid enough to believe it is legal. And if they don't buy it the second barrier is hoping their consumers are too lazy to sue. This system works most of the time."
 

Therumancer

Citation Needed
Nov 28, 2007
9,909
0
0
Good to see the situation was reversed. Whether it was intentional or not, it was corrected and that's what matters.

Nobody should expect a company to say "we did wrong, and when we get called on it we changed our mind", so if it WAS intentional as per the original statements we're never likely to see a public confirmation of the fact, but it's academic and doesn't much matter as long as the right thing happened and we don't see more incidents quite like this one in the future.

Props to EA for doing the right thing in the end.
 

SinisterGehe

New member
May 19, 2009
1,456
0
0
Venereus said:
SinisterGehe said:
Venereus said:
SinisterGehe said:
Jabberwock xeno said:
fealubryne said:
ddq5 said:
Funny how the comment that got him suspended is given credence by Bioware's response.
Heh, for real.
Yep.

I wish the guy would sue EA.
Of what, being denied of service after breaking rules of the service?
Precisely that. You see, denial of service is actually illegal.
So you saying:
If you agree to ToS in which I state that if you break these set rules, to which I have secured right to change, I can ban you from my service and deny service from you in future if you get caught of breaking the rules.
I can not do that?
Sounds kinda fishy... Talk about my freedom to act... But ToS is an contract, if you break it, I am not allowed to "punish" you in agreed fashion? And if it changed you need to sign it again in order to keep using my service... SO I am not allowed to change the terms of the contract between us, even if it is stated on the contract?

Or is this one of those "Because hes THE VICTIM, being pushed around by big evil corporation. Ofc he is right, he couldn't have broken the rules!" fights going on in here.... Because I think it is, I also think it is pointless. If it is said you don't talk of the Onions you don't talk of the onions and if we state you shall not talk of carrots either, you don't talk about the damn carrots.

If he would go to court with them, he would lose, I am willing to bet money on that.
The law protects you from slavery, if I write a ToS that says you become my slave and you agree to it, do you think the law is going to protect me instead of you if we go to court? ToS agreements that go against consumer rights only thrive because they remain unchallenged most of the time.

A user at the Bioware forum said it best: "EA just hopes that their consumers are stupid enough to believe it is legal. And if they don't buy it the second barrier is hoping their consumers are too lazy to sue. This system works most of the time."
Making a contract that breaks the law is illegal. Example if I make ToS thatforce underaged people to send pictures of them to be, It is illegal. I force you to be my slave it is illegal to make contracts like these, because they or the actions they force you to do are illegal.
I just checked; If It is stated in the agreement that I withhold all right to the change of the terms of contract. - it is legal.
If it is stated in contract that you can be denied of service in future if you break the contract. - It is legal. At least according to European union, don't know how's the freedom limiting going on it America but I would believe it to around the same.

Ah so this is the "Because it is a big company abusing small helpless individuals, they are wrong and their actions are illegal - because they are a big corporation" Fight going on here. It won't help if I quote common sense or THE LAW in here, they are wrong in your eyes because they are a big company. This wont lead anywhere, I'd rather stop it here and let you Fanatics agree with each others and close your eyes for the fact that people who use services provided by BIG EVIL COMPANIES can be assholes and they can break the rules and that they are punished accordingly.
 

Therumancer

Citation Needed
Nov 28, 2007
9,909
0
0
Venereus said:
SinisterGehe said:
Venereus said:
SinisterGehe said:
Jabberwock xeno said:
fealubryne said:
ddq5 said:
Funny how the comment that got him suspended is given credence by Bioware's response.
Heh, for real.
Yep.

I wish the guy would sue EA.
Of what, being denied of service after breaking rules of the service?
Precisely that. You see, denial of service is actually illegal.
So you saying:
If you agree to ToS in which I state that if you break these set rules, to which I have secured right to change, I can ban you from my service and deny service from you in future if you get caught of breaking the rules.
I can not do that?
Sounds kinda fishy... Talk about my freedom to act... But ToS is an contract, if you break it, I am not allowed to "punish" you in agreed fashion? And if it changed you need to sign it again in order to keep using my service... SO I am not allowed to change the terms of the contract between us, even if it is stated on the contract?

Or is this one of those "Because hes THE VICTIM, being pushed around by big evil corporation. Ofc he is right, he couldn't have broken the rules!" fights going on in here.... Because I think it is, I also think it is pointless. If it is said you don't talk of the Onions you don't talk of the onions and if we state you shall not talk of carrots either, you don't talk about the damn carrots.

If he would go to court with them, he would lose, I am willing to bet money on that.
The law protects you from slavery, if I write a ToS that says you become my slave and you agree to it, do you think the law is going to protect me instead of you if we go to court? ToS agreements that go against consumer rights only thrive because they remain unchallenged most of the time.

A user at the Bioware forum said it best: "EA just hopes that their consumers are stupid enough to believe it is legal. And if they don't buy it the second barrier is hoping their consumers are too lazy to sue. This system works most of the time."

It's been a long time since I was in school where I studied criminal justice, and the focus of what I learned about the legal system wasn't on civil law or specialized areas like contract law, but I did learn some things related to it, and interest has caused me to look into it occasionally over the years, and I think your both wrong or somewhat off base.

Right now one of the big problems with things like EULAs and the like is that the gaming industry has hired or contracted most of the people who are experts in this kind of area. On the rare occasions when it seems someone challenges this kind of thing, the guys running the other side of it seem to be taking the wrong approach. Most judgements defending ToS agreements or EULAs seem to be made based on the idea of the existance of such things in general, rather than the terms and what they can or cannot do, or how the entire situation is presented.

It's fundementally correct that a person cannot sell themselves into slavery directly HOWEVER it should be noted that a person can do the equivilent indirectly by signing a very limiting contract if it can be proven they did it knowingly. Someone can wind up being forced to work for very little or no payoff due to harsh penelties if they don't. An example would be someone who agrees to render a service like painting a piece of artwork, performing maitnence, or constructing something, the situation changes and they wind up having no choice but having to perform the service at a personal loss or face jail time or insane fines. It's not slavery per se, but in a lot of cases it can come close. Entertainment contracts for musicians, actors, and similar kinds of people have been legendary in this respect, the classic "I'll make you an offer I can't refuse" bit from "The Godfather" was based around this (and actually fairly realistic in it's set up), as is the situation with bands like "Grand Funk Railroad". If you look into it you'll also find that groups like "The Spice Girls" had to engage in borderline criminal behavior to get control of their own Discographies.

At any rate, in connection to the EULA and TOS type agreements, understand that a big part of the problem that hasn't been challenged is that your forced to make these agreements to use a product you already paid for, and can't return. One area that has not really been challenged is that technically these agreements would have to be agreed to in a store before money changed hands, especially seeing as products like video games are pretty much unreturnable.

Another issue that applies is protections against fine print and misleading language in contracts. While such things can be used for intimidation value, the bottom line is that a contract has to be both concise and easily understandable. What's more making referances to other documents that aren't readily availible right then and there also doesn't work when challenged. Nor does saying "in accordance with this" or simply including an asterix or whatever that links to something that's easily missable.

The point here being that EULA and TOS agreements can also be challenged on the grounds that they are so long, oftentimes involve legalese, and referance headings and other documents that aren't readily availible as part of the contract.

When dealing with very complicated documents between businesses and the like, exceptions exist due to the number of lawyers and experts availible who act as notaries, witnessesing that everyone involved understands all aspects of the contract. That can change things substantially in the face of the law, as opposed to a contract stirctly between two people, or where only one side has a "notary" in their employ (as opposed to a true neutral party).

This is at the root of a lot of other nasty battles we've seen over the years in Hollywood where there have been contracts "sealing with a handshake" or more specifically backed by documents presented 1 on 1. A good example of this would be the movie "Boxing Helena" where there was a dispute over whether or not the actress (Kim Basinger I believe) knowingly and bindingly agreed to be in the movie in exchange for gifts that she received as payment, I believe a TV was involved or something like that, it's been a while. The point is it got nasty and was news for a while, and was hardly a unique situation.

The gaming industry has been challenged, but so far hasn't been challenged properly especially when you consider other cases, despite what they might claim. So far I don't think I've ever seen a case based around the point at which payment was received, or the length and complexity of the EULA itself without any confirmation that both parties actually understood what was written there.

EA backed down, and did the right thing, however if this had been challenged I think it could have gotten interesting and if the lawyer was competent gotten into a lot of the territory you don't see too often.

While unrelated, when it comes to slavery, one interesting thing you might want to look into is cases of voluntary sexual bondage. There have been cases where people have agreed to be someone else's sex slave for a long period of time in exchange for money. The very existance of the contract being a turn on for a lot of the submissives involved at the time. While this counts as prostitution in most states, it can become an interesting case when it's presented as a contract to act in "art films" which implicitly involve sex (ie the whole mess with the porn industry) or more commonly the state of Nevada. Even so, in cases where rape, or kidnapping comes up when a submissive changes their mind, questions of a contract reducing it to "soliciting a prostitute" can get interesting, with the contract proving that the person consented to some rather extreme sexual activity even if the compensation aspects were illegal. In the guise of simple sex games where no money or services or provided, and the person just wanted to be a slave (or thought so) even that doesn't apply.

There haven't been a lot of cases that have broken into the mainstream media, and typically it only appears as a "wierd news", but this kind of thing has been part of what has made things like Craigslist so infamous as that's one place where people look to make connections. You know like "I just won the lottery and moved to Nevada, I'm looking for a gorgeous 18 year old to be my sex slave and submit to incredible pain and indignity for a period of five years in exchange for a million dollars. Please send photo, and we'll discuss the details". You'd be surprised how many people would be into that, especially if they get to be a millionaire at the age of 23, and let's just say with the range of sexual and sadistic wierdness people engage in, you could easily see how someone might change their mind pretty quickly but ooops, their already locked in the guy's torture dungeon. If they escape and go to the police and the guy provides the contract and shows that the person on the receiving end agreed to that... well kidnapping and rape become much harder to make stick, especially if the details of consent are fairly conclusive.
 

VanityGirl

New member
Apr 29, 2009
3,472
0
0
Uriel-238 said:
VanityGirl said:
You can't catch me on my console! Weeeeeee
*runs off giggling*
It depends on your console. Both Microsoft and Sony have indicated circumstances in which they will freeze your Live accounts or sue the snot out of you for looking at them crosseyed (or looking at Geohot[footnote]Click here [http://geohot.com/] to get your URL tracked and potentially get sued by Sony![/footnote] at all). I'm not sure what the connectivity policies of the Wii are, as Nintendo has been less in the news than the previous two.

Consoleers have had the shaft up their rectums so long, they're used to it. The controllers just haven't turned on the barbs-and-vibrate button yet (or rather, often enough).

Incidentally, the something else [http://en.wikipedia.org/wiki/Boiling_frog] before it was a video codec[/footnote][/I] Given that Microsoft, for example, plans to terminate support for XP within a couple of years, already the precedent has long since been harbingered that we cannot trust the companies with this degree of control. The Sony vs. Geohot affair has demonstrated the heights of superdickery to which companies will rise, if it pleases them to do so.
While I can appreciate that you wrote all that... You wrote an eloquent post to a joke post.
I will say, though, that bringing up GeoHot wasn't a good idea. He's in trouble for jailbreaking a console and showing the masses how to do it. That's a little different than me saying "BioWare are the suckz".
 

Bullzeye421

New member
Nov 25, 2009
7
0
0
Ironic isn't it? I won't buy an EA game if I can help it. The last straw for me was when they bought Pandemic and then dismantled it which prevents Merc 2 online play when I'd just purchased that game FOR online playability.

I refuse to play games like Madden and Tiger Woods which I've loved for a very long time. And recently I rented Mass Effect 2 from Gamefly and while I do kind of like it I will never buy it.

Screw EA, Tyrants and Dictators throughout history have always met a bloody and violent end. How great would it be if Obsidian or From Software declared war on EA and invaded their offices to overthrow their management eventually capturing them like Nazis and Square Enix can oversee the "game crime" trials. lol.


Now that I think about it though, it seems that he might have had a lawsuit against them. I mean, I understand that a forum can allow or not allow any kind of language the owners want but to deny someone access to a product they purchased simply because that someone is badmouthing them ... It would be like me going into a McDonalds and buying lunch then going off on a rant in their restaurant about how their company is a vampire feeding on the poor and making them sick in the process. Yes they should kick me out of their restaurant but can they take away my happymeal that I paid for?
 

MarsProbe

Circuitboard Seahorse
Dec 13, 2008
2,372
0
0
TheBelgianGuy said:
This seems to be the latest trend, huh?
We're buying things that apparently aren't actually ours. Imagine you'd put a steak in your fridge, and whatever shop you bought the fridge from comes to take it away, because their owner is a vegetarian.
It's completely ridiculous, yet we gamers always get treated like this.
I wonder what buying steak would be like if similar rules were applied that apply to some games. You go into your butcher and before you are allowed to take the steak home with, you have to sign an agreement stating you will not use it to make a beef curry, or feed any of the leftovers to your dog. If you do any of that, you have violated the terms of use of the steak and are therefore liable to have the steak reclaimed by the butchers and be banned from making any further steak purchases from said establishment.

As for Bioware "selling their soul to the EA devil"...Well, one thing I do know, back when Mass Effect 1 was on it's way, they never announced that Tali would be available for purchase as a bonus character, a good month or so before the game was due to release.