Sony Claims It Told Users of PSN Info Breach Immediately

[Kakashi on crack]

Anyone else find it coincidence that the sony PS3 was hacked, anonymous declared war on Sony, followed shortly after by their boycotts, and now PSN has been "illegitamately accessed"

Sony has obvious pissed off enough consumers for people to start noticing their deeds!

And this is exactly why, as stated before, I provided fake info for PSN

 

[BX3]

Why is everyone getting mad at Sony? Some jackass just stole all of our info! Fuck THAT guy.

Sony? You just worry about bringing PSN back, secure as can be.

For the most part? Yelling at corporations is really, really fun.

For those with actual arguments and are capable of thought? It's the scale of the hack that they are upset about. The problem is that the network was insecure to the point where the the hackers got away with, not some, but all of the user info. This is what I've concluded from reading the comments anyway.

 

[Danpascooch]

I'm sorry what? I'm a PSN user and I wasn't informed. At all. In any way shape or form. Not even warned about the possibility. I mean....I'd have loved to have been told. I mean...An email would have been nice. So I call LIES! Or at least not the full truth.

Learn to read the blog (both EU AND US blogs posted about it several times) AND their Twitter accounts. It was made well aware, and members of those blogs knew about it because they READ IT WHEN IT HAPPENED.

I'm thinking that major gaming news sites check up on these blogs periodically. Why are they so surprised about it then?

....You're kidding, right? You'd prefer a gaming news site, who are known for spinning the truth and giving biased reports, rather than reading the blog directly from the source as it happens?

Not gonna lie, I'm actually not surprised. Typical stupid people who don't read things properly. Assuming it will be in e-mails.. Ugh.. E-MAILS WERE "POSSIBLY" COMPROMISED. They stated "any e-mails that claim to be from us might just not be from us, be careful". Your own damn fault if you don't read up on it yourselves.

Wait, you are the one that has to be kidding.

Reason to be biased:

Escapist: None

Sony: If they don't make it sound like it wasn't their fault they could lose millions of dollars in consumer loyalty and litigation.


Gaming sites have no reason to be biased here, while Sony has EVERY reason to be biased, I don't like to throw the term "fanboy" around, but in your other posts you established that you think every PSN user should is responsible for keeping up with their blog, and just made this last post which as I just demonstrated is completely logically backwards.

The Escapist has no reason to be biased? C'mon, man. By their own admission, they are "the mouthpiece of the gaming generation." Do you come here for the fair and balanced news coverage? If so, point it out to me. Because I see a whole lotta opinionated editorial masquerading as news coverage. Like referring to Anonymouse as "freedom fighters" and urging EgoHot on by saying "Go, GeoHot!!" Which is cool. I don't mind. Like they say, they are the mouthpiece of gamers. Not the game makers. But I certainly don't expect them to be fair and balanced and lacking an opinion that they're willing to state on issues. That's seems to be their job: representing the side of gamers over the side of game makers.

The articles are all biased based on the opinion of who is writing them, but that is true of all reporting, it's impossible to be completely impartial. When I said they had no reason to be biased, I meant they have no "agenda". As in, they are not motivated to take a particular stance by money or any other incentive, while Sony is.

Perhaps "bias" wasn't the right word, I just assumed people wouldn't take that to include the normal "background bias" (COINED IT, BITCHES!) that goes on in almost all reporting.

 

[thethingthatlurks]

"We learned there was an intrusion April 19th and subsequently shut the services down," Seybold continued. "We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon (April 26)."

How pray tell did you accomplish that, seeing as my inbox is devoid of any PSN emails. No phone calls either, or letters as of yet. Or did you guys use smoke signals? Yeah, that must be it. See, we have had some miserable weather over here...

as one other poster pointed out, twitter feeds and the playstation website blogs

That's not "sharing information with our [sic] customers." That's like putting up a single billboard in Hoboken, NJ, and making the same claim. Sony. Did. Not. Alert. The. Customers. There, nice and simple.

 

[JDKJ]

Why is everyone getting mad at Sony? Some jackass just stole all of our info! Fuck THAT guy.

Sony? You just worry about bringing PSN back, secure as can be.

For the most part? Yelling at corporations is really, really fun.

For those with actual arguments and are capable of thought? It's the scale of the hack that they are upset about. The problem is that the network was insecure to the point where the the hackers got away with, not some, but all of the user info. This is what I've concluded from reading the comments anyway.

I dunno 'bout all that. Best as I can tell , no one can tell at this point. Including Sony. We're talking millions of records. Unless all their records have been stolen without a trace left behind, it is believable that it will take them some time to assess the extent of the damage done.

 

[mjc0961]

Because they would never lie about something that would get them into super bad trouble.

Anyway, here's what I want to know. How the hell are so many people able to leave comments on those blog posts? You need to sign into PSN to leave one, but you can't because PSN is obviously down and trying to log in tells you as much.

I recognized one of the commenters, I'll just ask him how the hell he did it.

EDIT: He said cookies, but I never had Sony's blog keep me logged in no matter how many times I told it to remember me. Oh well.

 

[Emergent]

Why is everyone getting mad at Sony? Some jackass just stole all of our info! Fuck THAT guy.

This is the problem with sensationalist journalism. Nowhere except on the title of an article at the Escapist has anyone in any official capacity actually claimed that anything was stolen, at all, ever, in regards to this issue. We wouldn't even have to be discussing this particular falsehood if the Escapist staff were under more pressure by the editors to do ethical reporting.

That's seems to be their job: representing the side of gamers over the side of game makers.

I think it's pretty obvious that the Escapist sides more with gamemakers much more than the gamers when the chips are down. In fact, they've been very clear about this in other contexts (see any piracy article, ever, on this site, for proof).

 

[nipsen]

Ah, yes. Good old Sony PR. "We sort of suggested the worst case scenario took place, just to be sure no one could say we were trying to downplay what actually happened, which we are not telling, but might when we're pressured in the end. What did I just say? I don't know, let's hear what you think I said!".

Idiots!

 

[AD3N]

i love how they shut down the network after a breach had been made. kind of like shutting the stable doors after the horse has bolted :/ also pretty annoyed as id only just put my new card details in about a week ago so theres a possibility i could be footing a bill for bubbleboys new swimming pool. cheers sony.

 

[JDKJ]

"We learned there was an intrusion April 19th and subsequently shut the services down," Seybold continued. "We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon (April 26)."

How pray tell did you accomplish that, seeing as my inbox is devoid of any PSN emails. No phone calls either, or letters as of yet. Or did you guys use smoke signals? Yeah, that must be it. See, we have had some miserable weather over here...

as one other poster pointed out, twitter feeds and the playstation website blogs

That's not "sharing information with our [sic] customers." That's like putting up a single billboard in Hoboken, NJ, and making the same claim. Sony. Did. Not. Alert. The. Customers. There, nice and simple.

How would you suggest that they make customer aware of the risk? Based on the comments to this thread, they've started the process of sending advisory e-mails -- a process that I doubt can be entirely accomplish immediately. We're talking thousands if not millions of e-mails. What more would you expect them to do? Would you like them to send someone to knock on your door with a Singing Telegram?

 

[Emergent]

[double post, removed by user -E]

 

[oldtaku]

Hey, Sony Fanbois.

If you've gotten to the point where you're saying 'Escapist is bias' with a serious trollface, you've gone off the deep end. Seriously.

Please think for a bit about how willing you are to fight to the mat for a corporate behemoth who only sees you as a cow to be milked (this would apply to Microsoft or Nintendo as well in other contexts).

 

[blind_dead_mcjones]

"We learned there was an intrusion April 19th and subsequently shut the services down," Seybold continued. "We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon (April 26)."

How pray tell did you accomplish that, seeing as my inbox is devoid of any PSN emails. No phone calls either, or letters as of yet. Or did you guys use smoke signals? Yeah, that must be it. See, we have had some miserable weather over here...

as one other poster pointed out, twitter feeds and the playstation website blogs

That's not "sharing information with our [sic] customers." That's like putting up a single billboard in Hoboken, NJ, and making the same claim. Sony. Did. Not. Alert. The. Customers. There, nice and simple.

what? now you're just splitting hairs, when it comes to situations like these, putting a blanket statment in a public notices section (be it a blog, newspaper, news program, etc) is quicker and more efficent than tracking down each individual customer and sending an e-mail to a specific account

the only time the latter is done is where motor vehicles are concerned.

 

[NinjaTigerXIII]

LIKE HELL THEY DID! Sorry for the all caps but that's a lie and they know it!

 

[JDKJ]

Why is everyone getting mad at Sony? Some jackass just stole all of our info! Fuck THAT guy.

Ugh. This kills me. No one in any official capacity, anywhere, has claimed that user data was actually accessed except a truly fallacious title of an article here at the Escapist. This will now have to be corrected over and over, and all because the editors here at the Escapist do not require their "reporters" to practice ethical journalism. This place has become a rag mag.

That's seems to be their job: representing the side of gamers over the side of game makers.

The Escapist makes no bones about taking the side of the makers over the players. You can reference just about any piracy article here, ever, for proof.

Which why I found the "they have no reason to be biased" claim a little startling. They are invariably biased. But I don't say that as any criticism. More so as a plain fact. It's what they do. If you're gonna do something, try to do it well.

 

[thethingthatlurks]

"We learned there was an intrusion April 19th and subsequently shut the services down," Seybold continued. "We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon (April 26)."

How pray tell did you accomplish that, seeing as my inbox is devoid of any PSN emails. No phone calls either, or letters as of yet. Or did you guys use smoke signals? Yeah, that must be it. See, we have had some miserable weather over here...

as one other poster pointed out, twitter feeds and the playstation website blogs

That's not "sharing information with our [sic] customers." That's like putting up a single billboard in Hoboken, NJ, and making the same claim. Sony. Did. Not. Alert. The. Customers. There, nice and simple.

How would you suggest that they make customer aware of the risk? Based on the comments to this thread, they've started the process of sending advisory e-mails -- a process that I doubt can be entirely accomplish immediately. We're talking thousands if not millions of e-mails. What more would you expect them to do? Would you like them to send someone to knock on your door with a Singing Telegram?

Nope, mass emails the second a breach is suspected. I have used my credit card over PSN, and I will hold Sony responsible should there be any irregularities in my bank statements. To be honest, I just don't understand why there hasn't been a wave of warning emails when PSN got hacked, just so Sony could cover their collective ass given how litigious happy this country is...

 

[Emergent]

Which why I found the "they have no reason to be biased" claim a little startling. They are invariably biased. But I don't say that as any criticism. More so as a plain fact. It's what they do. If you're gonna do something, try to do it well.

I agree completely, just once we've agreed they are biased I think the bias falls on the other side of the fence.

 

[JDKJ]

Hey, Sony Fanbois.

If you've gotten to the point where you're saying 'Escapist is bias' with a serious trollface, you've gone off the deep end. Seriously.

Please think for a bit about how willing you are to fight to the mat for a corporate behemoth who only sees you as a cow to be milked (this would apply to Microsoft or Nintendo as well in other contexts).

Are you saying that the Escapist isn't bias? If you are, I'll bet that you can't touch the bottom of the pool with your feet and not have the water cover your head. You are down by the end of the pool that has the diving board.

 

[Lunar Templar]

good news for me :: that debit card expired and best they could get is my CoH account, which is de-activated

i'm not concerned but still gonna check on things