As much as I disagree with him, Krantos brings up very good points. He has every right to say what he wants about the show, and Rob has every right to defend himself. If Krantos doesn't like something about the show, he should try to give feedback, even if noone agrees with him. If he says something like that, Rob may, notice MAY, take it to heart and think of it as something to work on. There are always improvements to be made, even to a Legendary Hero. It just makes them more Legendary-er. I, for instance, miss "The following episode..." from season 1 i believe...? However, i don't expect Rob to instantly change everything about the show to accustom it to what I want, so I find alot of enjoyment in the show despite that lack of somehting I found very funny. And that's what Krantos is trying to say. He likes it, but it could be better.
To Krantos: You said that you didn't know that the creators read the comments? As far as I know, that's just Rob pretty much. He likes to see what people think, and defend himself if there is negative feedback.