PSN Phasing Back Into Existence With Enhanced Security

[Harbinger_]

I'd rather have the cash equivalent as I no longer own a PS3. All of that stuff is useless to me.

 

[Pearwood]

Except it was not a very strong shield. They did not encrypt User Data. The issue is not simply that hackers got in, but that Sony's defensive measures weren't very strong. They completely failed to encrypt user data. The issue here is not that Sony failed to create a totally invincable system, but that they failed to create even mediocre defenses.

I'd assume that was because Sony would need to have access to the personal data themselves for stuff like changing passwords, promotions, billing etc.

Hi all, new here but just though of something. I may be a wrong but won't the PS+ free upgrade be worthless if we can't obtain the downloads from the PS store??

I assume the PS+ upgrade applies from when the PS Store is reopened. Sony would have to be complete idiots to do a PR move then implement it at a time when no one is able to take advantage of it.

I'd rather have the cash equivalent as I no longer own a PS3. All of that stuff is useless to me.

If you no longer own a PS3 why would you assume Sony cares about you? They're rewarding existing customers not sending out money to everyone for no reason...

 

[Airsoftslayer93]

Does anyone else think that microsoft has missed a trick here, perfect opportunity to cut prices and attract thousands of people across

 

[Ragsnstitches]

Yeah, I'm sorry but not good enough by a long shot.

I called up the other day to cancel my cards that I could have used (since you could not actually log in and see what card you used, I had to cancel them all). That sadly included my debit card from my bank as well because I might have used that.

I wasn't that upset about the whole thing as I figured I'd get a new card in a few days and just use my wife's card till then.


Nope, they canceled ALL of our cards. I went out yesterday to go shopping for the weekend. I didn't even think about my wife's card not working because I didn't cancel it....so I went shopping and no dice on her card. I still didn't think it was a big deal, I'd just run over to the bank and get the temporary card they were talking about...no biggie right?

Nope, it was friday. I have had direct deposit for my checks for so long I forgot what fridays were like at a bank. I waited in line about 20 minutes and finally just gave up (wasn't even a 3rd of the way through the line). We ended up having reheated soup (Still good, but not exactly what I wanted for dinner last night!).

Today I went back to the bank and waited about 25 minutes all together to be seen. Got my temporary card (which only lets you spend 100$ a day) and some actual cash out of my bank. I also transfered all my excess cash into a secure savings account to be extra careful. I was finally able to go shopping and at least I have enough cash now to last till I get my regular card back at this point.

The entire experience has sucked though. Add to that the bank constantly trying to get me to sign up for "identity theft protection" for only 1$ (for the first 30 days and then $15.99 every month after that", the extreme annoyance of dealing with their dumb automated systems in the first place and well......I'm not giving Sony any of my credit card information ever again. I guess it was partially my fault for not keeping track of what card I used with them, but honestly I never thought such a large company would be compromised. I used to have a seperate credit card I only used for online purchases etc....but after so many years I ditched it. Perhaps I'll go back to doing that again just to be extra safe in the future.

No matter what a "free" month of PSN + (what does that ever really give you anyway...never even looked into it) is certainly not going to make up for all the frustration I've had over this.

I have no qualms with someone losing confidence in sony, frankly you don't even need to describe why at this stage. But a lot of your post is NOT sonys fault. What I read was -Miscommunication between you and the bank -A general unwillingness to wait (I won't say lazy as I know how banks can be) -and typical parasitic tendencies for banks to jump on misfortune.

I'm kind of sick of analogies at this point so I won't bother trying to formulate one, but the point is, don't blame sony for actions WAY beyond their control. The fiasco over their security, the PSNs downtime, the failure to keep information safe... all Sonys fault. Your banks incompetence and sluggish pacing is not, regardless if it resulted from sonys mistake (despite what some may think, this does not make it sonys fault by extension).

Again, not undermining your distrust of sony, just establishing the boundaries of blame.

 

[IamQ]

Let's hope Sony will stay out of trouble now after this. Hackers have not been kind to them latley.

 

[RikSharp]

For me personally, the badness level of having my identity stolen versus the goodness level of getting a videogame I want for free is a toss up,

Permalink

This particular line bothers me. Does this mean that if I offer you a free copy of Brink, you will give me your info? Who, realistically speaking, would say that having their data stolen is equivalent to a new videogame? Stolen data like this is estimated to cost an average of $318.00 per compromised record.

http://www.escapistmagazine.com/news/view/109611-Credit-Card-Breach-May-Cost-Sony-24-Billion

this is exactly what i was thinking having read the article.
priorities?

 

[EchetusXe]

To paraphrase Frankie Boyle. I hope that whoever has stolen my identity enjoys the bullet or sexual harassment case that is surely heading my way.

 

[Samurai Goomba]

Hah, yeah right.

Maybe for some this deal will be worth it, but a couple things:

I consider my personal information worth much more than free dlc, and any company that doesn't properly protect it or inform me once security is breached has lost my respect and business.

I would check any license agreements from Sony for the next year or so. Make sure the next time something asks if you agree, it doesn't ALSO say somewhere that you give up your rights to be a plaintiff in the lawsuit against them. Sure, it may sound ridiculous, but considering Sony didn't tell customers for a week or so after they knew PSN was hacked, and they've repeatedly demonstrated contempt for consumers (I like their games, but not them), I would be a little suspicious.

 

[RipperSU]

Since I had no credit card on PSN and am moving house in a couple of months, the only thing that bothered me was lack of MK online. Now I get some free games though, which is good.

 

[Megacherv]

Good. They say that it'll be back by the end of May by the latest. I don't care how long it takes to get it back up, keeping my info safe and getting these neckbearded cunts behind bars should be the first priority, and it looks like Sony realises this. They seem to have realised how badly they handled this in the beginning and decided to man up and get some shit done.
Good job Sony, as long as you're doing all you can do. Just remember, I can wait to play Portal 2 online, my personal and financial info is a bit more important to me at the moment. Don't rush PSN back out of pressure, take your time and ensure everything is perfectly safe before that.

Edit: as for the free month of PS+, here's my plan:
1. get PS+
2. download every bit of free shit
3. ????
4. PROFIT!!!

Once PS+ runs out you can no longer use free stuff, just thought I'd let you know...

 

[Death-of-Penguins]

I'm not as mad as I probably should be. I'd deleted my card just before the whole thing got hacked anyway, and though some people are saying they didn't get notified by Sony about the problem, I did. I got an email through saying sorry and asking me to watch my credit card.

I'm just glad I finally get to play Portal 2 online. The free stuff is a nice add on.

 

[MrGFunk]

As I reasoned it would be best, in response to ambiguous press statements, to cancel my registered card, will I receive these 'loyalty incentives' in the next 10 - 14 days in which I cannot access my bank account.

I'll need something to do whilst not buying my wife's birthday present.

I wonder if she'd like a downloadable HD version of Breakout - I doubt it.

 

[Lucane]

Now we can finally start putting this behind us.

Like BP's catastrophic oil spill in the Gulf, everyone will forget about it soon enough.

On the brightside it's been 11 days less of cheaters in onlime matches(Along with everyone else but still.)

 

[Irish Soulface]

this is all good news too bad my ps3 has been broken for the past year I don't even know what info is on there...

 

[Naqel]

Why do I feel like whoever did this the first time will simply repeat it right after everything is back up...

 

[AndyFromMonday]

Okay, but how are they going to compensate the customers for losing their personal information? Oh, they won't? Nice going Sony!

 

[Dogstile]

For me personally, the badness level of having my identity stolen versus the goodness level of getting a videogame I want for free is a toss up,

Permalink

This particular line bothers me. Does this mean that if I offer you a free copy of Brink, you will give me your info? Who, realistically speaking, would say that having their data stolen is equivalent to a new videogame? Stolen data like this is estimated to cost an average of $318.00 per compromised record.

http://www.escapistmagazine.com/news/view/109611-Credit-Card-Breach-May-Cost-Sony-24-Billion

I'm glad i'm not the only one. That was just a weird line no matter how you look at it.

"hey, Sony managed to let my data get stolen, but I don't care because they're giving me a free game, what cool guys eh?"

 

[Sharalon]

Hopefully everything gets better than before, and we can just forget this little incident in a slightly paranoid manner.

 

[JDKJ]

For me personally, the badness level of having my identity stolen versus the goodness level of getting a videogame I want for free is a toss up,

Permalink

This particular line bothers me. Does this mean that if I offer you a free copy of Brink, you will give me your info? Who, realistically speaking, would say that having their data stolen is equivalent to a new videogame? Stolen data like this is estimated to cost an average of $318.00 per compromised record.

http://www.escapistmagazine.com/news/view/109611-Credit-Card-Breach-May-Cost-Sony-24-Billion

The estimated cost of $300 per compromised record includes the cost of in-house investigations and communication, detection, escalation, notification, engaging forensic experts, outsourced hotline support, free credit monitoring subscriptions, discounts for future products and services, etc., etc., etc.

I'm willing to assume that of the $300, only a small fraction of it is attributable to the cost of discounted products and services. The entire $300 can't be used to value discounted products and services. If you do use that $300 "budget" entirely on discounted products and services, then there's nothing left over for all the other costs associated with a compromised record.

 

[Delusibeta]

Ultimately, it's still going to run away with Biggest Gaming Screwup 2011, hands down. It also should severely damage Sony's PlayStation brand (deservedly for failing to encrypt the personal data in question.)